“I was super excited for my new mittens. The fully charged battery dies in 90 minutes in one mitten and 2 hours in the other. I had to buy old school hand warmers to finish my ski day. Very, very disappointed.”
Hi Robin, thank you for sharing your experience with us. We’re sorry to hear how disappointing this was. Please rest assured that our customer support team is already following up and actively working on your case. Thank you for your patience.
“Beautiful mitts but the cold in their namesake city is hard to beat. I've been wearing them on my 9-mile bike ride to work. This morning, 14 degree temp with the bitter idiot wind blowing at me, and the the cold is still able to penetrate the tips of my pinky fingers and the outside of my thumbs. But everything else stays warm, so, so far, these are superior to any other heated mitt or glove I have tried.”
