“Either we received a faulty scarf, or the scarf really just does not heat up that much. The scarf only got Luke warm. It was suppose to be a Christmas gift but I did not give it.”
Hi, Frances. Thank you for your review. If you need any assistance, please don’t hesitate to reach out to support@ororowear.com. We’d be happy to help.
Hi, Alan. Thank you for your review. We understand that our scarf didn't meet your expectations. If you need further assistance, feel free to contact support@ororowear.com. We're happy to help.
Hi, there. Thank you for your review. Please understand that individual sensitivity to temperature varies, and some may require higher warmth levels to feel comfortable. While our apparel may be functioning correctly, personal preferences and external factors can influence the perceived warmth. If you have any other questions, please feel free to reach out to support@ororowear.com. We’d be happy to assist you.
Hi Susan, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.
