“Way to long, nonsensical. I need a size 13 sock, problem is socks are over 2 foot long, they are bunched up on my calf, too narrow to go up my calf, makes for a problematic application, then you need to get battery in there...Poor design.”
Hi Tim, thank you for sharing your feedback.
We’re sorry to hear that the fit and design did not meet your expectations, and we understand how frustrating that experience must have been. Your comments regarding the length, calf fit, and overall usability have been noted and shared with our product team for review. Feedback like this is important to us as we continue working to improve our designs and fit across different sizes. Thank you for taking the time to let us know about your experience.
Hi Paul, thank you for sharing your feedback. We’re sorry to hear that the socks felt tighter than expected — we completely understand how that could be uncomfortable. We’ll share your comments with our product development team to help improve the fit and comfort in future designs.
