“I ordered a size up 3XL when I only wear a size 2XL.
But the jacket doesn't fit. And they won't take it back or exchange it. Very disappointed with the bad description and actual product sizing. No customer service to assist.
I will never buy from this company again.”
Hi, Ellen. Thank you for your review. Please kindly note that final-sale items are not eligible for return or exchange. However, please rest assured that our products come with warranty service. If you need any further assistance, please feel free to reach out to us at support@ororowear.com. We would be more than happy to help.
