“The jacket I received was deformed in the sense that I couldn’t get my arm through the left sleeve. There were were excess material all rolled up that you can’t get your arm through! You pay so much hoping to receive a product that it is projected to be! I am so disappointed and frustrated!”
Hi Sandra, thanks for sharing your experience. We’re sorry to hear this didn’t meet your expectations and understand how disappointing that must have been. Please contact our customer service team so they can review your case and help look into a solution for you. We appreciate you taking the time to let us know.
Hi Karen, thank you for sharing.
We understand—since it was a Christmas gift, you haven’t had a chance to get a clear thumbs up yet. We hope it will be enjoyed once it’s been worn and used, and we look forward to hearing your feedback when you have an update. Thank you for taking the time to let us know.
