“I love the idea, but we have tried for days to charge the jacket and it won't hold a charge and the minute it's unplugged it turns off. Disappointed we can't return.”
Hi Teresa, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. Please visit our troubleshooting page here: https://www.ororowear.com/pages/troubleshooting
If you still need help, we recommend reaching out to our customer service team for further assistance. Thanks for your patience.
Hi Stephen, thank you for sharing.
We’re glad to hear you like the jacket, and we’re sorry that the size didn’t meet your expectations. We hope the return process goes smoothly and that you’re able to find the right fit. Thank you for taking the time to leave your feedback.
