Hi Garnett, thank you for your review. We are sorry if it doesn't fit. Upon checking, the item you ordered is a final sale product. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
“I absolutely love this jacket! It’s nice and warm without using the heating elements and when you do use it the jacket gets nice and toasty! Fits great”