“DIFFICULT TO TURN ON HAVE TO FIGIT WITH THE BUTTON ALOT TO GET IS TO TURN ON. THE BATTERY IS FULLY CHARGED. SEEMS DEFECTIVE. i AM ACTUALLY VERY DISAPPOINTED WITH THE JACKET! BUT i DETACHED THE TAGS ALREADY SO ACORDING TO THE TAGS i CAN NOT RETURN THE JACKET.”
Hi Cristina, we’re truly sorry to hear about the trouble you’ve had turning on the jacket — we understand how disappointing that must be. Please don’t worry, our customer service team will be reaching out shortly to assist you and help find the best solution.
“It's no secret that I LOVE Ororo heated apparel. This heated puffer is one of my new favorite pieces. It definitely keeps you comfortable & warm in any environment. As someone that is VERY tall (6'), I am so pleased with the length. I typically have to size up a ton to get the arm length right--but this jacket was not one that I was concerned with. I typically get a size large in jackets, and I did the same for this puffer. The arms were a perfect length, and the fit was perfect. When you have the jacket on, the coziness of the heating element placements is perfect. The neck placement is always my favorite because you stay warm without adding other layers or bulk around your neck.”
