Hi there, thank you for your review, and I am sorry to know the size doesn't fit you well. Upon checking, the item you purchased is the open box item, which is a final sale item and it not eligible for returns or exchanges. Here is the policy for your review - https://www.ororowear.com/pages/returns-exchanges
Please feel free to email us at support@ororowear.com if you need any assistance from us.
“I think this will be my new favorite jacket for working and hanging out outside. Could be more fitted around the waist for a more flattering silhouette, but really great otherwise.”
