Hi Amanda, thank you for your review. We understand the frustration and will mark your feedback down and send this to the fulfillment team for further improvements. Feel free to email us at support@ororowear.com if you need any assistance.
“Excellent fit, great stitching, love this brand and would buy it over and over! Definitely appreciate the cuff area that goes over the hand/thumb. Highly recommend! I'm 5'4" and this coat comes to my mid thigh so perfect for winter snow/wind and cold weather.”
