“I purchased this jacket for my wife. She’d been wanting mid length coat and is always cold. A friend wore his jacket into the office so I got to see how it worked and feel how warm the jacket got. She loves the jacket. The only complaint I have is, the incorrect size was sent in the mail and she had to reach out to get the correct size. However, she had to pick a new color b/c the one I originally got her was now sold out. Not too big of a deal, but the original one was her favorite color. Overall, the jacket seems well made and she loves it. I believe it’s the 5 point which heats the pockets, chest, back and neck areas. I now want one, hahaha!”
Hi there, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry for the experience. Our customer service team is currently following up on this. Thanks for your patience.
“It fit well and her excitement was real. The longer length and thumb holes in the cuffs caught her attention. Then she turned it on and found heated pockets too! Her campus is in Buffalo NY so all these features are welcomed!”
“I have nerve damage from having shingles and this helps me with the pain. And I have to wear it when I go to the doctor’s office because it’s always cold in there, and when I’m shopping or anywhere it’s cold I have to wear it. It’s the best thing that I have found at helps me. I have 6 vest and 2 coats and I love them. Thank you!”
“Purchased for my wife for Christmas and she really is happy with the jacket. Had to return the first one due to it being too small but the customer service was great. The communication was prompt and everything went smooth.”
