“I was given an Ororo vest last year, and it has kep me warm during 2 cold Wisonsin winters. Recently, a friend and I decided to gift such a vest to an older friend. She was delighted and it looked great on her today at church! My only wish is that it was easier and less expensive to add another charging unit. Usually, the vest warms me enough that I can turn it off and feel fine, but sometimes it would be nice to switch out the heating unit and continue feeling toasty!”
Hi Carol, thank you so much for sharing this wonderful story. We’re thrilled to hear your vest has kept you warm through two Wisconsin winters. Thanks for choosing ororo.
“I'm obsessed. I've been charging it every night before I go to bed so it's ready in the AM. I don't mind the battery pack; I know some folks don't like the bulk. I do wish the battery lasted a teensy bit longer when you have it on high for the day (if you are outside).... but I wish I bought this a long time ago! Highly recommend!”
“I got it a week and a half ago and I legit have not taken it off yet. I have a severe Raynauds and I’m trying to keep my core warm all the time. This jacket is amazing. I wear it underneath my coat when I go out. I will definitely buy more things from this website.”
Hi there, thank you for sharing your feedback.
We’re very sorry for the frustration this situation has caused and understand how upsetting it can be when you’re trying to get in touch. Our customer service team is already following up on your case and working to assist you as soon as possible. We appreciate your patience while this is being addressed. Thanks for your understanding.
“fits well on top, but too tight on hips -- next size too big on top... policy requiring return shipping for mail order clothing that doesn't fit means we'll be shopping elsewhere -- would not buy ororo again”