“Unfortunately it was the 2nd 1 that I ordered for me. 1st 1 I got a size bigger than normal, but chest didn't fit. Ordered another vest and went up another size, but it is on its way back because the chest still didn't fit.”
Hi Kathy, I’m sorry the sizes didn’t fit as you expected. We understand how frustrating that can be. Our customer service team has already been in touch and is currently following up on your return request to make sure it’s properly handled. Your feedback is valuable and will be shared with our product team as we continue working to improve our size guide and ensure a better fit for customers. Thank you for your understanding.
“This was my first purchase from Ororo and the item was a gift for a favorite person. The recipient has medical issues and chills easily. She is very pleased with the vest and I even more so.”
“I love the neck heating element that compliments the front and back core heating elements. This vest heats quickly and the battery lasts days of 1-2 hour hikes.”
“The red wine is a beautiful color, the heat that this vest puts out is amazing and the quality is second to none. My wife absolutely loves her vest and she looks amazing in it.”
“I bought 2 of the lightweight vests for my 11 year-old daughter and wife and they cannot speak highly enough of them. The simplicity of use and how quickly the vests warm up and stay warm makes our Pacific NW adventures in the cold rain that much easier to manage. The battery pack can seem bulky and heavy at first but after a few minutes of wear, the user forgot about it. They were able to wear long sleeves with these vests and a waterproof shell and the cold wetness of the outdoors became a non issue…except for their cold legs. Overall, I am very satisfied and would purchase other Ororo products in the future.”
“The battery pocket is in the worst possible spot. Right on the outside of the hip. Every swing of my arm hits the battery. Why not put it somewhere where it won’t interfere with natural movement. Very disappointed.”
