“Runs small and with open box there is no chance to exchange. It was not made explicit on checkout that there was no chance of returns or exchange on open box.
It was a gift for my mom and she’s a tiny 4’11” woman weighing less than 100lbs and it didn’t fit. Very disappointing that there’s no chance to exchange.”
Hi, Debora. Thank you for your review. Please understand that the open-box items are not eligible for returns or exchanges. If you need any further assistance, please feel free to reach out to us at support@ororowear.com. We would be more than happy to help.
