“I ordered this for my wife. She already has an Ororo coat that fits her well. I based the sizing off of her coat, however the vest is too small even though on the sizing chart the measurements are actually bigger than her coat is. It’s very inaccurate. I would really like to exchange it for the next size up, but they probably won’t let me. So, we’re probably just going to give it away. It’s a shame. I pay for their mistakes.”
Hi Mathew, thank you for your review. We are sorry if it doesn't fit. It is noticed that the item you ordered is a final sale product. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Hi, Sarah. Thank you for your review. Please rest assured that our product comes with warranty service. If you need any assistance, feel free to reach out to us at support@ororowear.com, and we’ll gladly help you resolve this.