“Santa brought my wife the vest and she loves it. Soft. Good quality. And warm. However, there is a short fall, the battery does not charge to 100%. I also bought a vest for my father, and it too does not charge to 100%.”
Hi Mike, thank you for sharing your experience.
We’re so glad to hear your wife loves the vest and that you’re happy with the quality and warmth. We’re sorry to hear about the battery charging issue, though. If the batteries are not charging to 100%, we recommend reaching out to our customer service team so they can help check what’s going on and assist you with next steps. We’ll be happy to help get this sorted out for you.