Hi Anne, thank you for sharing your feedback.
We’re glad to hear you like the new vest design and fabric. We’re sorry to hear about the issue with the 5K battery, but we’re happy to know our customer service team is already working with you on a replacement. Thank you for your patience and for taking the time to let us know.
“I purchased the XL white women's vest on Amazon and loved it so much that I turned around and bought this black one a week later from the actual Ororo website. Surprisingly it was cheaper straight from Ororo. These keep me cozy, warm, and fit nicely. Buy the vest(with the battery pack), you won't be disappointed.”
