“Never received the 2nd battery pak as purchased. I have called several times, no answer, no callback. I've texted 3 times with no satisfactory results. Bad service.”
Hi Shirley, thank you for letting us know. Our customer service team is currently following up on this and has sent you an email to confirm that the replacement battery has been shipped. We appreciate your patience.
“A good deal but a bit difficult to understand why it takes such a long time for the product to arrive at my house. The time seems excessive from the original order date. Couple this with no communication as to the status of my order.”
Hi there, thanks for the review. We see our customer support team is already assisting you, and we’ll make sure to help you further. Let us know if there's anything else.
