“My heated vest from 2 years ago stopped working so I ordered a new one in blue. Love the color.
Still waiting on a partial refund after sending all the documentation to validate the warranty.”
Hi Kathleen! Thank you for your lovely review! We're so glad to hear that you love the color of your new heated vest, and we appreciate your patience as we work to resolve your refund. If you have any further questions about the process, please don’t hesitate to reach out. Stay warm and enjoy your vest!
Hi Scott, we sincerely apologize for the frustration this has caused — we completely understand how upsetting it is to be charged and not receive your order. Our customer service team will reach out to you shortly to solve the issue and make sure your order gets to you. Thank you for bringing this to our attention, and we appreciate your patience while we get this resolved for you.
“I live in Michigan. Our winters are cold!
My vest has become part of my daily layering routine to perform horse related tasks outdoors and in an unheated barn.
It is a game changer! It allows me to remain comfortable for extended periods of exposure to the cold. I have recommended Ororo heated gear to several friends whom are equally pleased.”
