“Really glad I added this to my closet. It layers so well, looks flattering, and has been a nice option whenever I want warmth without wearing a full jacket.”
Hi there, sorry to hear that you are not satisfied with the return process. Please don't worry, I have checked the return process and everything is going as expected. As for the free gift, it was shipped to you in another package and it is already delivered to you. Please email us at support@ororowear.com if you need any further assistance.
