Dean Tan 9 Reviews

4.5 Rating 2 Reviews

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Email:

hey@oswinhyde.com

Location:

Brand Sauce Ltd, Unit 7, 55 Hastings Road, Leicester,
Leicester
Leicestershire
LE5 0BT

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Helpful Report

Posted 11 months ago

Dear Sam, Thank you so much for taking the time to leave us a fantastic 5-star rating for Dean Tan 9! We truly appreciate your kind words and support. It's always a pleasure to provide excellent service and ensure our customers have a great experience with us. We're thrilled that you enjoyed your time at Dean Tan 9 and that we were able to meet your expectations. Your recommendation means a lot to us, and we hope to have the opportunity to serve you again in the future. If there's anything more we can do to further enhance your experience, please don't hesitate to let us know. Once again, thank you for your glowing review! We look forward to serving you again soon. Best regards, The Oswin Hyde Team

Posted 11 months ago

Mr Matthew P

Verified Reviewer

“Had multiple emails to prompt me to submit this so... Here it is. Quality is pretty standard for this price range of shoe. Came with a couple of little extras which is nice. Overall nice looking shoe. I think what has let it down was the pins used to pin the wedge of the bottom heal is sticking out just above the rubber, so you can imagine what that will be like when walking in wooden floor. I'm going to try and tap them in a little further. It's this that has shown me they are just another mass production shoe and you wonder how much time they actually take on each shoe. Just to reiterate though, nice shoes, leather good quality etc and nice little extras that came with it.”

Helpful Report

Posted 1 year ago

Dear Matthew, Thank you for taking the time to rate Dean Tan 9 with 4 stars. We appreciate your feedback and are glad to hear that you found the overall quality of the shoes to be standard for its price range. We also appreciate your positive comments about the nice little extras that came with the shoes. We apologize for the issue you experienced with the pins used to secure the bottom heel wedge. We understand how it could be concerning, especially when walking on wooden floors. We will certainly take your feedback into consideration and strive to improve our production process to ensure better attention to detail. Thank you once again for choosing Dean Tan 9. We are glad that you liked the nice leather quality and the overall appearance of the shoes. If you have any further concerns or questions, please feel free to reach out to us. Best regards, The Oswin Hyde Team

Posted 11 months ago