All purpose floor tool 285mm Reviews

4.3 Rating 26 Reviews

This all-purpose floor tool has been designed for use on both low pile carpeted surfaces, as well as on hard floors.
With a low profile design and high quality, lightweight construction, it makes it easy to manoeuvre and access around obstacles for a thorough clean.
Suited for use with any 32mm vacuum wand.
• Pacvac approved, genuine spare part.• All-purpose floor tool.• 32mm connection.• 285mm wide.

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

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Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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“Again this product lasted a few vacuums and then the plastic flapped off and it now scratches wood floors. The vacuum itself I can not fault but this head is a nightmare!”

Helpful Report

Posted 1 month ago

Hi Madeline, I want to personally acknowledge your concerns and reassure you that product quality is something we take very seriously at Pacvac. We understand how disappointing it can be when a product doesn’t meet expectations, and we’re genuinely sorry for any inconvenience this has caused. Please know that every piece of feedback we receive is valued and helps us improve. At Pacvac, we’ve put in place comprehensive quality control processes to maintain the highest possible standards—starting from raw material sourcing right through to final assembly. These include: Incoming inspections for all materials and components In-process checks carried out by our technicians during assembly Final inspections and functional testing of each unit before it leaves our facility Even with these systems in place, we recognise that issues can still arise. When they do—such as in the case of your floor tool—we conduct a formal investigation led by our engineering and quality assurance teams. This involves a Root Cause Analysis (RCA), where we closely examine the failed component, review the production batch it came from, and evaluate material specs and tolerances. This helps us understand the exact cause and, more importantly, take steps to prevent it from happening again. Your feedback plays a crucial role in this process. It’s recorded in our internal quality database and contributes to identifying patterns, improving product design, and enhancing supplier performance. In short, your input helps us build better, more reliable products. Please be assured that your case will be included in our internal quality review, and it will directly inform our efforts to continuously improve. I’d like to kindly inform you that we sent a response to your email enquiry on 21 July 2025. Thank you again for bringing this to our attention. Erin

Posted 1 month ago

“Great servcie and quick delivery. A very easy transaction.”

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Posted 1 month ago

Hi Greg, We truly appreciate your positive feedback. Providing excellent service and timely delivery is always our goal, and we're pleased to know we met your expectations. Thank you for supporting us, and welcome to the Pacvac family! Erin

Posted 1 month ago

“I like this tool, however they don’t last very long. The underneath parts come off or full apart. Like the rollers/ wheels.”

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Posted 2 months ago

Hi Lula Thank you for your review. We’re sorry to hear about the issue you've experienced with the floor tool. We will send you an email with tips on prolonging your floor tools life span. Please do not hesitate to get in touch if you have any questions or need support. Thank you Erin

Posted 2 months ago

“Part was easy to find on website, ordering, delivery prompt”

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Posted 2 months ago

Hi Nicole, Thank you for the five star review! We're pleased to hear you found the part easily on our website and that the ordering and delivery process met your expectations. We appreciate your support and look forward to serving you again! Erin

Posted 2 months ago

“A very good tool to use on tile and floorboards.”

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Posted 4 months ago

Hi Jennifer, We appreciate your kind words and are pleased that our all-purpose floor tool meets your needs on tile and floorboard surfaces. Your feedback helps us continue delivering high-quality, reliable cleaning solutions. Thank you for choosing us! Erin

Posted 4 months ago

“Super dissapointed in the floor tool, I purchased 4 and have used 2 which after the first day of use they are both feeling like they already need to be replaced. They don't seem to move along the floor smoothly and feels like they will scratch the wooden floor boards.”

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Posted 4 months ago

“Very good quality and pocket friendly”

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Posted 8 months ago

“easy to install”

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Posted 8 months ago

Hi There, Thank you for the review and the five stars. We are delighted to hear that the product was easy to install. If you ever need any help, please reach out to us. Happy Cleaning ✨ Erin

Posted 8 months ago