Duo Reviews

4.7 Rating 20 Reviews

Protection against liquid damage
The Pacvac Duo Backpack Vacuum Cleaner is a reliable and versatile cleaning solution designed for commercial environments where durability and performance are essential. Engineered with a specialised by-pass motor, the Duo offers enhanced motor protection, making it suitable for areas where accidental suction of liquids may occur.
Its ergonomic backpack design provides users with greater freedom of movement, allowing easy access to tight spaces and hard-to-reach areas. Combined with a powerful motor delivering strong suction, the Duo ensures efficient and consistent cleaning performance across a range of commercial applications including offices, schools, hospitality venues and professional spaces.
To support cleaner air and improved performance, the Duo is equipped with a pre-motor cone filter, helping capture dust and fine particles before they reach the motor. This not only enhances air quality but also contributes to the longevity of the vacuum
Comfort is prioritised with Pacvac’s Ecoharness, featuring three levels of height adjustability, thick padding and a breathable mesh backing for extended use. Made from at least 50% recycled plastic materials, the harness supports sustainable cleaning without compromising comfort or durability.
With an 18m power cord, the Pacvac Duo offers a wide cleaning coverage of up to 1159m², reducing the need to frequently change power outlets. The integrated cord holder helps keep the cable neatly managed, minimising tangling and reducing trip hazards for safer operation.
Why Choose the Pacvac Duo Backpack Vacuum Cleaner

Specialised by-pass motor for added protection in environments with potential liquid exposure
Backpack design for improved mobility and access to tight spaces
Strong suction power for efficient daily cleaning
Pre-motor cone filter for cleaner air and improved motor performance
Ecoharness with adjustable fit and breathable comfort
Large cleaning coverage (1159m²) with an 18m power cord
Cord holder for improved safety and organisation
Suitable for commercial and industrial cleaning environment

*Duo comes with five disposable paper cone dust bags and two reusable SMS cone dust bags in the box.

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

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Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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“Awesome vaccum does its intended job. I know you would not agree, but the only downside it is noisy. The Hush canister vaccum is the quiet one. I have to wear earplugs just to compensate the noise.”

1 Helpful Report

Posted 4 months ago

Hi Jessie, Thank you so much for the 5-star review! We’re really glad to hear the vacuum is doing its job well. We also appreciate your honest feedback about the noise, the loud operation you're experiencing could be due to the specialised by-pass motor design we've implemented. This design is aimed at providing additional protection in case of accidental liquid suction, but it may result in increased noise compared to standard motors. The Duo noise level (at ear) should be 76.6dB(A). For transparency and product excellence we also display the noise levels for each product on their respective listings. For more details, please visit: https://pacvac.com/au/news/testing-loud-and-clear Thanks again for choosing Pacvac! Jina

Posted 4 months ago

“Easy to use and comfortable.”

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Posted 5 months ago

Hi Belinda, Thank you for taking the time to leave a 5-star review! We’re glad the vacuum is comfortable and easy to use, just what we hope every customer experiences 😊✨ Jina

Posted 5 months ago

“I bought the Duo mainly for commercial use but also use in my home. You won't be disappointed. Amazing value for money - super comfortable strap band that takes a lot of the weight, great suction and manoeuvrability. And a great price. Highly recommend.”

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Posted 7 months ago

Hi Cassie, Thank you so much for your fantastic review. We're delighted to hear that the Duo has been such a great fit for both your commercial and home use. It’s wonderful to know you’re enjoying the comfort, performance, and value. Your recommendation means a lot to us :D Jina

Posted 7 months ago

"john.roberts"

Verified Reviewer

“great vacuum's and great service well-done pacvac ...”

Helpful Report

Posted 7 months ago

Hi John Thank you so much for your 5-star review! We’re so pleased to hear you’re happy with your Duo vacuum and our service. Creating happy cleaning experiences is what we aim for. Your support means a lot to us and please reach out if you ever need us. Thank you Kristyn

Posted 7 months ago

“Absolutely love it”

1 Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your review, we are so happy to hear you absolutely love your Pacvac Duo! With its added protection against liquid damage, it’s built to handle the tougher jobs while giving you peace of mind. We’re so glad it’s hitting the mark for you! Happy vacuuming and thanks again for the support. Erin

Posted 11 months ago

“Perfect addition for a busy cleaning business. I purchased the vacpac duo and it handles water spills as advertised. Its npt that loud as expected and does a great job.”

1 Helpful Report

Posted 1 year ago

Hi Brendon Thank you for your review! We're delighted to hear that the Duo is a perfect fit for your busy cleaning business. If you have any more feedback or need assistance in the future, don't hesitate to get in touch. Kristyn

Posted 1 year ago

“This is a nice vacuum but the design with the power cord is horrible difficult to manage. Looking for a way to have the power cord to be retractable. And the bottom Velcro strap gets stuck on clothing it should have the same clip as the top strap .”

1 Helpful Report

Posted 1 year ago

Hi Belinda Thank you for sharing your feedback with us. We do not offer a retractable cord feature, the challenges lie in the extended 18-meter cord length and the mechanisms required. Regrettably, incorporating these features may compromise the durability. However, we continually explore ways to improve our products and appreciate your ideas which we have put forward to the Product Team. Please refer to the link below, which demonstrates the correct way to wind and store the cable . https://www.youtube.com/watch?v=8gafuRHbyEc With regards to the Velcro on the harness, we did extensive research and most people preferred and found it more comfortable over the belt and buckle system. If you have further suggestions or need assistance, please reach out to us. Lu

Posted 1 year ago

“Very loud need ear plugs and have two change bags alot”

Helpful Report

Posted 1 year ago

Hi Victoria Thank you for sharing your feedback with us. We're sorry to hear about your experience with the noise level. The loud operation you're experiencing could be due to the specialised by-pass motor design we've implemented. This design is aimed at providing additional protection in case of accidental liquid suction, but it may result in increased noise compared to standard motors. For example: the Duo noise level (at ear) should be 76.6dB(A). Customer satisfaction is important to us and this is why we offer a 30-day money back guarantee if the product is not right for you. Whilst the Duo is a popular product (due to the motor feature) and widely used in commercial settings, like bond cleaning, hotels, gyms, bathrooms etc, we would love the opportunity to discuss your cleaning needs and application further so that we can recommend the right machine. Please email us at support@pacvac.com. Thank you Kristyn

Posted 1 year ago