“I received my first kit and it was missing diamonds. I contacted paint by diamonds and that easy they are sending me the missing diamonds. I have finished my picture except for the missing diamonds and it is beautiful. I have since ordered more! Love their kits, customer service, and just overall friendliness. Highly recommend!”
“I have ordered from other companies, but this one is the very best in customer service. For the first time one of my paintings came with two missing colors. I immediately contacted the company and within hours they were back to me with instructions on how to reorder the missing diamonds without cost. That was two weeks ago and my missing diamonds are being delivered today. Considering these come from China that's fast! I went ahead and worked on my beautiful elephant diamond painting and am just now ready to fill in those missing colors. I love this Diamond Painting site.”
“I’m giving this 5 stars even though my kit was missing diamonds. I recently ordered replacements. So hopefully they will arrive soon. My project was a photo of my brother who recently passed. I would highly recommend this project for those grieving. It brought me joy and the almost finished product is stunning. Thank you!”
“My only complaint is that my bag of black diamonds had a lot of round ones instead of square, so I had to substitute another color to fill the gaps because I ran out of square diamonds. But I made a portrait of my friend’s cat for her birthday and I know she is going to love it!”
“I just completed a picture of my granddaughter that is unbelievable. Will be purchasing custom pictures again. I also was dissatisfied with a small one I purchased. I contacted customer support and received a credit with no hassle. Very satisfied.”
