Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
Hi Tom, thanks for sharing this with us! We're so sorry to hear this. If you feel that there might have been an issue with the print quality of your item, please do send us a message at support@papier.com with images of the item received so that our team can help sort for you.
We're so sorry again that your order was delayed.
Best wishes,
Papier CS Team
“The product wasn’t quite as high quality as I had hoped, and the pictures aren’t a very high resolution. The hardback is completely Matt, and the corners of the book came slightly bent in.”
Hi Katie, we're sorry to hear that! Please can you send over a photo of the dent to support@papier.com so we can resolve this for you? If it looks like a printing error has occurred on the photos please send over some pictures of these too and we'll be happy to take a look for you.
Papier Customer Service Team
