Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
“Worked really hard on my design and I love the sage green border! I used this invite as my save the dates. I ordered two samples to see which I liked best and ordered. The ones I received are a little smaller than my sample and noticeable so. The border looks thinner and they have some noticeable room in the envelope whereas my sample fit perfectly snug. I still plan to order all the matching sets for this for my big day as I love the sage green. Just hope my actual invites and seating chart print better than my save the dates. Also the envelope that comes with your sample is white, the envelopes that come with your actual order are more yellow cream.”
Sorry to hear this, Hanna! Please reach out to us at support@papier.com with photos of the items and we'll be happy to look into this further for you!
Papier CS Team
“I am disappointed that these invitations were not the quality I expected, especially for the price. The sage green border was completely crooked and uneven. On one side of the invitation, the border was thick, whereas on the other side, it was a thin line. I was very surprised that it passed a quality check to be sent to us. For all 100 wedding invitations, we cannot use a single one of them. Waiting to hear back from customer service and am hoping for a resolution to this problem.”
Hi Katie, I'm so sorry to hear this! It appears that we have not heard back from you yet, as a team member did reach out to you requesting additional images of your order received on Friday. Can you please get back in touch at support@papier.com so that a member of our team can assist you further?
Best wishes and apologies again,
Papier CS Team
