Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
We're so sorry for the disappointing experience here, Victoria - this is of course not in line with our usual standards and your feedback has been passed forwards.
I can see Danielle has assisted with a refund but please do reach out to us at support@papier.com if you have any further queries.
We do hope you'll consider giving us another chance in the future.
Papier CS Team
