“I contacted Patient Handling (twice via email), re the poor performance of the Health Sure Tread Shower Mat the middle of 2023. At $52.00 for the mat and $22.00 postage I considered it an expensive item. Holes had appeared in the mat after 4/5 months wear. I was very unhappy with the quality of the mat and the lack of response from your company. Invoice No. INV/2023/2676 reference S30866.”
Thank you, Dulcie, for taking some time to let me know about your experience with Performance Health Sure Tread Shower Mat. I'm sorry it did not meet your expectations. Our Customer service team will be in contact with you - the Patient Handling team
“This mat has provided a much more stable base for me in the shower than an unmatted and at times slippery shower base. I feel much safer. I hope time will tell in the sense that it washes well. I like the holes in it as it's less likely bacteria will build and also appreciate that it is washable in my washing machine.”
“My Performance Health Sure Tread Shower Mat is exactly what I needed and exactly as described on the website. It is definitely non-slip and of high quality. Customer Service was friendly and good. The speed of delivery was incredible. I definitely recommend this product and for sure, Patient Handling. My experience with them has been easy and trouble-free.”
