“On my first purchase of Uccello tipping kettle it kept cutting out mid way while heating up. But since my new change-over one I have had no problems and really do find it helpful and convenient.”
“Allie in customer service was so easy to talk to. She made ordering a spare part so simple. I got the part I requested at a good price, and easy to finalise transaction - thank you!”
“I very happy with patient handling it very quick for delivery and the product i buy ithe bed table i very happy it beautiful quality and very easy to assemble nice product thank you.”
“Good morning
I’m writing to you to let you know I haven’t received my order as yet order number 64076 placed on 24/ 10/2023 I am growing concerned that something may be amiss as this is the first time I have purchased one of your products I am unfamiliar with the length of time it takes for the order to arrive I would appreciate your attention to this issue
Kind regards
Roslyne Irvine
rosmumirvine@gmail.com”
“I knew about these floor mats, but it was difficult to find them but once I got onto your web site it was extremely easy to find and order. I can’t wait for them to be delivered. I will not mind standing at the sink.”
David, thank you so much for bringing this to our attention. We really appreciate that you took the time to let us know about your experience. We have relayed your comment to the Customer Service team and apologise for any inconvenience caused. - the Patient Handling team.
Thank you so much for your 5 star rating! We appreciate your kind words, and are glad that you found our website to be easy to navigate and that the transaction went smoothly. Thank you again for your positive review! the Patient Handling team
Thank you for reaching out to us and sharing your concerns regarding your recent order. We sincerely apologise for any inconvenience caused by the delay in receiving your goods. Customer service will be in contact with you soon. We understand how frustrating it can be when you're eagerly waiting for your package - the Patient Handling team
“I found it difficult to access my account on my second visit. Gave up and went in as a Guest. Would like the shower mat to be a bit longer and drainage holes bigger. Although postage is high, speed of delivery exceptionally fast.”
We appreciate your feedback. We apologize if you had difficulty accessing your account on your second visit however we are happy to hear that the speed of delivery was exceptionally fast. Your feedback has been sent to our customer service team. Thanks again for your review - the Patient Handling team
Thanks for the 4 star rating, John. It's great to hear that you found your Patient Handling experience easy. I sent your comment onto our customer service department regarding delivery to P.O. Boxes – maybe we can look into that for our future services - the Patient Handling team
Thank you very much Lynda for your 5 star rating of Patient Handling! We really appreciate your kind words. We are so glad to hear that the delivery was swift. Thank you again for your feedback and support! - the Patient Handling Team
Thank you so much, Zane, for your 5 star rating! We appreciate that you are a repeat customer and are glad to hear about your positive experience with our friendly service and fast delivery. Thank you for your continued support! the Patient Handling team
