And thank you, Lisa for the lovely review! It is great to hear that you are happy with your new harness and that the team looked after you so well βΊοΈ
How does the PerfectFit Harness benefit your dog?
It doesn't. It's too big.
“I was told by a Perfect Fit representative to order the size I ordered, and it's too big for my dog. I ordered this from Europe and am in the US, so it's expensive to return it, but my plan is to return it. I'm just waiting for return instructions.”
We are sorry to hear that your harness is too large, Susan. Don;t worry. We can certainly help with this π
Keep everything that you have for the moment. I can send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted items once you are happy with the fit.
In the meantime, please do not use the harness as the pieces need to be in resalable condition to be exchanged.
We will be in touch directly to organise this with you.
Thank you for your lovely feedback, Lucy! π
it is great to hear that you are happy with your new harness and that the team looked after you so well.