PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,563 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 30th July 2025

787

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got this harness for our English Cocker Spaniel. Although we did go by the measuring guidelines, it does seem to twist round when he's on the lead - he does pull so sadly, although it fits I wouldn't say it was a 'perfect fit'.”

Helpful Report

Posted 14 hours ago

“Brilliant harnesses, quick delivery and fantastic customer service. 2 happy dogs”

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Posted 22 hours ago

“Excellent customer service and support. Lots of advice on correct item to purchase. The actual harness is good quality and so easy to put on and off.”

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Posted 23 hours ago

“Really pleased with the harness for our 4 month old pup. Was recommended PerfectFit by a local dog trainer and was impressed with all the information available to help us order and the efficiency of the service.”

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Posted 1 day ago

“Replacement part for harness ordered with good advice on sizing when we contacted customer support & quick delivery. Thank you”

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Posted 1 day ago

“Fantastic customer service. I wasn’t sure of harness size I needed. A few measurements and photos later I received the details of size I needed. Ordered Friday arrived Monday. It is indeed a perfect fit.”

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Posted 2 days ago

“Excellent product, perfect for our growing Great Dane. The individual pieces mean the harness doesn’t restrict him in any way when he’s running around and the front clip is ideal for when he has his ‘more excitable’ moments.”

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Posted 2 days ago

It is great to hear that you are happy with the quality and design of your new harness, Nichola and that it suits your love Great Dane so well. Thank you for your lovely feedback 😊

Posted 2 days ago

“The best harness we’ve tried! Soft but strong and great for sensitive skin!! Love it”

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Posted 2 days ago

Thank you for your lovely feedback, Evgenia. It is great to hear that you are so happy with your new harness 😊

Posted 2 days ago

“Have ordered from PerfectFit 4 times, and every time the service and delivery is excellent!”

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Posted 2 days ago

Aw, thank you for coming back to us for a 4th time, Charlotte! it is wonderful to hear that the team have looked after you so well and that you have received your orders in good time 😊

Posted 2 days ago

“I can't thank perfect fit dog harness enough they have helped me so much my cookie and george love their harnesses”

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Posted 2 days ago

Thank you for your lovely review, Lucy! Wishing you and your lovely Cookie & George many happy walkies ahead! 😊

Posted 2 days ago

“New harness for new pup, Lovely fit with no pressure on the neck would highly recommend”

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Posted 3 days ago

Aw, Natalie your puppy looks adorable in their new harness. We are loving the red against their black coat! Thank you for sharing and thank you for taking the time to leave us a review 😊

Posted 2 days ago

“I was recommended to Perfect Fit by my vet. I phoned the company and spoke to a lovely man called Jake who helped me through the process of choosing the correct size. The new harness and lead arrived a few days later and I was so impressed, it is indeed a PERFECT FIT. If you are looking for a great harness for your dog, look no further.”

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Posted 4 days ago

Thank you for taking the time to leave us a review, Jean. It is great to hear that you are happy with the fit of your pup's new harness and that Jake looked after you so well. We will be sure to pass on your thanks 😊

Posted 3 days ago

“Can’t rate this harness highly enough, after expending lots of money on mediocre harnesses I’m so glad I’ve found this brand. Customer service is by far the best I’ve had in along time. Spoke to someone to help me find the right harness for our dog, he was extremely helpful and very knowledgeable on the product. Thank you”

Helpful Report

Posted 4 days ago

This is great to hear, Lucy! We love that you are so pleased with the fit of your new harness and that the team looked after you so well. Thank you for for leaving us such a lovely review 😊

Posted 3 days ago

“I emailed for advice of which size to get for my puppy and got an answer very quickly. I ordered and again the harness arrived in good time. It's fits my puppy well and I am very pleased with both the harness and the customer service. Will definitely be back when he outgrows this one.”

Helpful Report

Posted 4 days ago

What a little cutie, Claire! 🥰 Thank you for sharing the pictures of your little one in their new harness. Absolutely adorable! It is great to hear that you are happy with the fit and that the team looked after you well. We look forward to hearing from you again as your pup grows.

Posted 4 days ago

“Love the options of colours, and were super helpful with sizing.”

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Posted 5 days ago

It's great to hear that you are a fan of the colour selection, Megs. Have you seen the limited addition leopard print??? 🐆 Thank you for taking the time to leave us a review 😊

Posted 4 days ago

“Great harness perfect fit for my German Shepherd and great value for money and lovely colour”

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Posted 5 days ago

Thank you for your review, Jennifer. It is wonderful to hear that your lovely GSD is happy in their new harness and that you are pleased with the quality and colour 😊

Posted 4 days ago

“All 3 of my dogs have the perfect fit harness snd have for many years, wouldn’t use any other brand”

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Posted 5 days ago

We are very pleased to hear that you and your three pups are with us for the long haul, Andrea! Thank you for taking the time to leave us a review 😊

Posted 4 days ago

“Customer service with PerectFit is exeptional. We were not sure the first harness we ordered was a perfect fit, so they sent us various other parts so we could make up a harness to fit.”

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Posted 6 days ago

It is great to hear that you found our exchange service useful to find the best fit for your dog, Mark. Thank you for the review! 😊

Posted 4 days ago

“This is the 2nd bought my 3rd is on order, got one for my cocker puppy, purchasing a further 2 for my chihuahuas, lovely and comfy, nice colors I've now got red, yellow which is more luminous green, and I'm awaiting a jade harness too, the only thing I suggest the company does is ditch the plastic envelopes and go to paper.”

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Posted 6 days ago

Thank you for the feedback regarding the bags, Beverly. We will certainly pass that on to the development team. It is great to hear that you are a fan of our colour selection 😊

Posted 4 days ago

“Customer service is so good. I ordered the wrong size and got a replacement very very quickly. The harness is fantastic. It fits brilliantly and with the front and back D-rings it makes it easier to walk our pooch.”

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Posted 6 days ago

It is great to hear that the team sorted your exchange nice and quickly, Nicola and that you are finding walks a little easier now. Thank you for taking the time to leave us a review 😊

Posted 4 days ago

PerfectFit is rated 4.9 based on 2,563 reviews