PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,838 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 26th October 2025

Anonymous

PerfectFit 5 star review on 24th October 2025

Suzanne Auld

Kate

PerfectFit 5 star review on 21st October 2025

Jan Perryman

868

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time and exactly as described”

Helpful Report

Posted 8 hours ago

“Harness arrived quickly, excellent quality and fit.”

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Posted 9 hours ago

“The perfect harness I bought when my pup was younger has just had an upgrade. I only had to change one piece (girth) to make it fit. The website was easy to use and the size guide was accurate”

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Posted 12 hours ago

“Quick Delivery. Good quality. Correct size. Highly recommend.”

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Posted 14 hours ago

“I'm really pleased with the perfect fit harness I got for my border terrier Alfie. I filled in the questions to find out which size combination would fit him best, and despite my initial misgivings (surely he's bigger than a XXS?) it really does fit him perfectly. And Alfie is very happy that it doesn't have to go on over his head! I like the fact that you could change the size for free if it didn't fit too. Great company.”

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Posted 16 hours ago

“great harness, good fit and allows for adjustments, comfortable for the dog and looks good. Delivery was fast and customer service was great, very helpful.”

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Posted 1 day ago

“Great customer service with speed and care. Wonderful product, I'm really glad we switched from one of the standard harnesses you see everyone with. My dog is much happier.”

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Posted 2 days ago

“Sent measurements for my springer spaniel 4 month old puppy & got a response quickly. Ordered on a Thursday afternoon on standard delivery & it arrived Saturday morning. It’s a tiny bit big, but obviously they allow for some growing room for a puppy. Very happy with the harness & so is Gunnar.”

PerfectFit 5 star review on 1st November 2025

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Posted 2 days ago

“I use perfect fit harnesses for my dogs - the quality and durability is excellent and the ability to replace individual parts is a great bonus. I have bought a new front piece as my dog had outgrown his original piece - having had it from a puppy. It was very easy to order and delivery was very quick. Thank you to the team at Perfect Fit - we have recommended to our friends and would not shop anywhere else for dog harnesses.”

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Posted 2 days ago

“Excellent harness. Great service”

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Posted 2 days ago

“Good name as the product is a "Perfect fit" also made in the UK which is so good to see.”

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Posted 3 days ago

“Ordered harness and paid extra for fastrack delivery, still waiting a week later! Emailed PerfectFit twice to find out where my harness is…..no response!”

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Posted 4 days ago

Thank you for your feedback, Andy. We have had a look and can see that you have been in email contact with our customer service team regarding this and that there was an issue with the delivery of your parcel which was subsequently returned to us. We have offered to resend the parcel or refund your order and the issue now seems to be resolved. Please drop us an email at info@perfect-fit-dog-harness.com if we can help any further.

Posted 4 days ago

“Very nice and strong harness soft so my dog likes it easy to fit good price”

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Posted 5 days ago

It is great to hear that your pup is happy with the super soft fleece lining, Michelle and that you found iit easy to fit and good value for money. Thank you for the review! 😊

Posted 4 days ago

“Good service. Great harness.”

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Posted 5 days ago

We love that you are happy with your new harness and that the team looked after you well. Thank you for the review! 😊

Posted 4 days ago

“Slightly confusing initially to fit the harness and then fiddly to get the right fit but once sorted (a five minute job so hardly an issue) the harness works extremely well and our fox terrier who cant be off the lead and cant resist trying to catch squirrels is no longer choking herself in the process. Its a very easy harness to fit and appears to be very supportive - overall very pleased. I chose pink, to encourage people to realise that not all dogs with beards are male but after a few days its quite grubby and with hindsight I should have stuck with a dark colour such as black.”

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Posted 5 days ago

Than you for the review, Keith. It is great to hear that your squirrel-loving little one is happy and comfortable in her new harness 😊

Posted 4 days ago

“After some research, I decided to try the PerfectFit harnesses for my french bulldogs. Due to their size, it was difficult finding a harness to fit over their heads but wasn't too big on the chest or long in the body. I took the measurements and within a few days the harnesses arrived. It was so easy to request different sizes to mix and match to find the "perfect fit". Customer service were really helpful. I will be reccommending these to all my doggie friends!”

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Posted 5 days ago

Thank you for the review and for recommending us to your friends, Kay! It is wonderful to hear that your lovely Frenchies are happy and comfortable in their new harnesses and that the team looked after you so well 😊

Posted 4 days ago

“I cannot fault this company, their customer service is fantastic. I sent through my puppies measurements and they recommended the harness required. It arrived very quickly and it is the perfect size for Harry. Well made and great material. Will definitely use again and have already recommended to friends. Many thanks”

PerfectFit 5 star review on 28th October 2025

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Posted 6 days ago

Aw, just look at little Harry in his harness. What an absolute sweetie! Thank you for sharing, Michelle 😊 It is great to hear that the team looked after you so well and that you have been recommending us to others!

Posted 5 days ago

“I've had Perfect Fit harnesses for my dogs for years, and been more than happy. The modular design is a brilliant idea, as it can accomodate virtually any size/shape of dog. I have a Staffy X Greyhound and a smaller Terrier X type, and I was able to match their differing sizes/shapes perfectly. With darker nights here I took advantage of a special offer on the hi-viz harness tops for greater safety for us all on twilight walks, and the quality hasn't changed over the years...still great.”

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Posted 6 days ago

Thank you for taking the time to leave us a review, Chris. We just love hearing from our long-standing customers! It is great to hear that both of your pups have found a good fit with us and that the reflective tops are useful for the darker evening walks 😊

Posted 5 days ago

“Great product. The second one my boxer dog has had. It is easy to use and fits well.”

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Posted 6 days ago

This is wonderful hear, Heather 😊 Thank you for the review and for coming back to us for a second time. Wishing you and yur lovely Boxer Happy Walkies!

Posted 6 days ago

“Our puppy was so small that even xs harnesses sold through regular pet shops were not a good fit. Our trainer recommended Perfect Fit. A quick email with a photo and our puppy's girth measurement came back with the recommendation and a link to the product. Three days later a harness that could have been made to measure for our little guy. Great service and great product.”

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Posted 1 week ago

Thank you for the review, Paul and to your trainer for recommending us! We are very pleased to hear that your little one is happy and comfortable in his new harness 😊

Posted 6 days ago

PerfectFit is rated 4.9 based on 2,838 reviews