PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,981 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,981 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 31st December 2025

905

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement front piece Bought a new small front piece to replace my broken one. I am extremely disappointed as with in a year they have changed their design and have lengthened the strap dramatically that connects to the girth. The harness is no longer a perfect fit.”

Helpful Report

Posted 1 day ago

“Great help from the team at PerfectFit in sorting our little guys first ever harness. Order arrived very swiftly too.”

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Posted 6 days ago

We are really happy to hear that the team looked after you well to find the best fit for your little one's harness and that it arrived in good time ☺️

Posted 4 days ago

“Great product with each piece changeable separately, you can have different colours for the top piece.”

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Posted 1 week ago

Thank you for the review, Fiona ☺️ It is lovely to hear that you are finding your new harness nice and versatile.

Posted 4 days ago

“Easy measuring guide and good information for fitting. New harness delivered quickly. Our dog is comfortable wearing it. Well made and good quality item”

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Posted 1 week ago

We love that you are happy with the fit and quality of your new harness, Linda! ☺️ Thank you for taking the time to leave us such positive feedback.

Posted 4 days ago

“Great product and great service, very fast response to queries.”

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Posted 1 week ago

Thank you for the review, Alan. We are so pleased to hear that you are happy with your new harness, it arrived in good time and that the team looked after you well! ☺️

Posted 4 days ago

“Fantastic customer service, new pieces sent quickly after I sent photos of a loose fit and now we have a perfect fit! Thank you”

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Posted 1 week ago

And thank you for the lovely review, Sarah ☺️ It is great to hear that your found our exchange service helpful in choosing the best fit for your pup!

Posted 4 days ago

“PerfectFit was recommended by the rescue centre where we found our new friend. It fits comfortably and you feel in control and secure without purring strain on the neck. Delivery was very quick. It washes well.”

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Posted 1 week ago

Thank you for the lovely review, Wendy and to your recure centre for recommending us! ☺️

Posted 1 week ago

“Very seldom give a "perfect" rating after all we're all human. But PerfectFit is exceptional. Original harness parts were binding a bit. Asked for help with replacing one part. Good recommendation came within a day. And the order was filled and arrived very quickly. Exceptional product and service. Thank you, guys.”

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Posted 1 week ago

This is just lovely to hear, Claudia! We really appreciate the 5 stars and you taking the time to leave us such positive feedback ☺️

Posted 1 week ago

“My labs love their new harnesses! They hated having their old ones over their heads, the new ones are much better fitting and lovely bright colours and washable. Great purchase.”

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Posted 1 week ago

A happy dog is the best review that we could ask for, Jennifer! Thank you for taking the time to leave us your feedback. Wishing you and your lovely Labs Happy Walkies! ☺️

Posted 1 week ago

“All our dogs have had Perfect fit harness because they are just that.....a perfect fit..... for all shapes and sizes! It is so convenient to be able to replace the parts if one is too big or small etc. They are very helpful when deciding which one would suit. I always reccommend them to other dog owners.”

PerfectFit 5 star review on 22nd January 2026

Helpful Report

Posted 1 week ago

Thank you for the lovely review, Penny and for sharing the picture of your beautiful pup in their harness with us. Just adorable! ☺️

Posted 1 week ago

“As always, a very polite person to talk to when making an order and the item arrived on schedule.”

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Posted 1 week ago

Aw, thank you, Diane! We are very pleased to hear this! ☺️

Posted 1 week ago

“Great product and superb customer service”

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Posted 1 week ago

Thank you, Sarah! It is lovely to hear that you are happy with your new harness and that the team looked after you s well ☺️

Posted 1 week ago

“Great. I had an issue with our harness staff were very helpful and sent me out extra bit for me to try. Thankyou”

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Posted 1 week ago

And thank you for the review, Charlotte ☺️ It is great to hear that the team looked after you so well.

Posted 1 week ago

“I have tried so many harnesses for my two small dogs and couldn’t find one that was comfortable for them and secure enough. I love, love, love the PerfectFit harnesses. They are soft and comfortable while allowing easy movement, and they are safe and secure. Highly recommend!!”

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Posted 1 week ago

And we love, love love that you love us, Brenda! Thank you so much for leaving us such a fab review ☺️

Posted 1 week ago

“Bit early to assess how robust the harness is and how long it will last but I was impressed with the assistance we got from the staff regardimg the correct fit. They sent us some of the part in different sizes and we eventually got the perfect fit we were looking for.”

Helpful Report

Posted 1 week ago

It is great to hear that you found our exchange service so helpful in choosing the best fit for your pup, Andrew. Thank you for the great feedback! ☺️

Posted 1 week ago

“I have used PerfectFit harnesses for years, as I simpy believe they are the very best product available for my dogs. Also the backup and customer service is wonderful.”

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Posted 1 week ago

We love that you consider us to be the best, Simon! We love hearing from our long-standing customers, so thank you for taking the time to leave us a review ☺️

Posted 1 week ago

“Excellent product and delivery. Had to change a piece of the harness which was quick with no problems. Would definitely recommend.”

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Posted 1 week ago

It is great to hear that you found our exchange service quick and easy, Linda ☺️ Thank you for the lovely feedback!

Posted 1 week ago

“My rescue dog took a fancy for the other 2 dogs' PF harnesses and when his anxiety levels were high he'd chew the clip fasteners. Thankfully PF harnesses are in 3 pieces so I could just replace the damaged part. I needed to replace all 3 parts (eventually) because he'd put on weight and the girth was too tight when he had a fleece coat on. The PF people were so helpful and let me have a few pieces in different sizes to see which was best for Dash. The harness is now sitting better. Thank you to PF.”

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Posted 1 week ago

And thank you for the lovely review, Pam! We love the picture of your beautiful pooch in his harness. Thank you for sharing it with us ☺️

Posted 1 week ago

“Love perfect fit leads and harnesses. Well made and just perfect🤣”

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Posted 1 week ago

We love that you love them, Vanessa! Than you for the 5 stars! ☺️

Posted 1 week ago

“I bought a new coat which needed the harness to go on top rather than under so I needed a larger girth strap to make it fit comfortably. I found the chat helpful and my new strap arrived quickly fits really well now”

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Posted 1 week ago

Thank you for the review, Nina and for sharing the picture of your beautiful little one wit us. It is great to hear that you found the chat service helpful to find out what you needed ☺️

Posted 1 week ago

PerfectFit is rated 4.9 based on 2,981 reviews