PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,570 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,570 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are still getting there but honestly just can’t fault this company go beyond what others do any really care that we get the best I would highly recommend.”

Helpful Report

Posted 13 hours ago

“Customer service is great and very quick to respond to emails. I brought a harness for my cocker spaniel cross and my large German shepherd. I returned the one for my German shepherd because I just didn't feel it was strong enough to hold his pulling. The smaller one however, seems to fit great, and seems comfortable for my boy. Thank you”

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Posted 21 hours ago

“We got this harness for our English Cocker Spaniel. Although we did go by the measuring guidelines, it does seem to twist round when he's on the lead - he does pull so sadly, although it fits I wouldn't say it was a 'perfect fit'.”

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Posted 2 days ago

“Girth fit excellent, not as nice a fit on the chest but he is only a puppy. Fits well when he is walking forwards but a little loose when he decides to move backwards.”

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Posted 2 weeks ago

Thank you for your useful feedback, Bryn. We may be able to improve the fit for you with some different sized sections. Keep everything that you have for the moment. I can send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted items once you are happy with the fit. In the meantime, please do not use the harness as the pieces need to be in resalable condition to be exchanged. We will contact you directly to arrange this for you.

Posted 1 week ago

“The harness is well made and comfortable for my dog. Great to be able to replace parts of it, which we did after he managed to chew through one of the clips! Easily and efficiently replaced by PerfectFit if a little pricey. The one drawback seems to be he is able to slip out of it too easily when he decides he doesn't want to go the way I want to and pulls back.”

Helpful Report

Posted 2 weeks ago

Thank you for your useful feedback, Lynda. It is good to hear that you are happy with the quality and comfort of your PerfectFit Harness. The harness is usually very difficult to get out of, but we never say that the harness is 100% escape-proof. We may, however be able to improve the fit to prevent your dog getting out of it. We will contact you directly to explore this option. Some other preventative measures for dogs who are prone to escaping include: • Avoid putting tension on the lead if it feels like your dog is about to back out of the harness. Try to go with them instead, keeping the lead slack. This avoids them having anything to pull against and will prevent them from wriggling out of the harness. • A double ended lead attached to both the front and rear D-ring also provides extra security as you have 2 points of contact with the harness.

Posted 1 week ago

“Very happy with my new harness for my dachshund who is an awkward shape. Took a while to work out how to put it together perhaps a bit more information would be helpful.. would recommend it though the service was fast and helpful and very pleasant”

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Posted 1 month ago

Thank you for taking the time to leave us your feedback. The harness comes with a brochure containing helpful diagrams to help with fitting and there are also fitting videos on our website, which show how to put the harness together and fit it on your dog, which you can find here: https://youtu.be/ZGcqWgc5xsg https://youtu.be/_wjSlEX2hWY

Posted 1 month ago

“It was good to talk to someone on the phone about my dog and the 'perfect fit'. Ive bought several harnesses, none of which have been any good in the end. I received the harness abnd it was indeed the perfect fit.”

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Posted 2 months ago

It is wonderful to hear that we are living up to our name, Janet 😊 Thank you for taking the time to leave us a review.

Posted 1 month ago

“Good quality, comfortable, and well made. Does exactly what it says”

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Posted 2 months ago

We love that we are living up to our name, Darren! 😊 Thank you for taking the time to leave us a review.

Posted 2 months ago

“Great product. Took 2 attempts to get a good fit. Customer services were very helpful in supplying extra parts to achieve the correct fitting. Problem with postage on second parcel, silly mistake on someone's part.”

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Posted 2 months ago

Thank you for your feedback, Frederick. It is great to hear that you are happy with the fit.

Posted 2 months ago

“Cookie my cocker spaniel ismore manageable she still pulls but she’s getting there”

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Posted 2 months ago

It is great t hear that you are finding walks with Cookie more manageable, Jane. Thank you for the review! 😊

Posted 2 months ago

“Great products and prompt delivery. Being modular, I was able to replace front piece due to wear and tear. Would definitely recommend.”

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Posted 3 months ago

It is great to hear that you are a fan of the modular design, Lynn 😊 Thank you for the feedback!

Posted 2 months ago

“Delighted with my Rainbow harness. Purchased a Perfectfit harness 15yrs ago for previous dog, and it's still going, although a bit'threadbare'. Shame I couldn't get it from a local outlet, I recommend it to all my Dog Training classes. We have an excellent local pet shop(PK Pets Church Crookham Fleet Hants.) who are very experienced and knowledgeable, it would be great to have hands on service.”

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Posted 3 months ago

Wow! 15 years is impressive! We are glad to hear that our harnesses are standing the test of time. Thank you for the feedback regarding stockists. We will certainly pass that on tot he development team 😊

Posted 2 months ago

“Fantastic quality and the only brand of harness that fits my boxer who has an incredibly deep chest but is petite elsewhere. I would give 5 stars if they fitted a handle at the back, like the Julius harnesses.”

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Posted 3 months ago

Thank you for the feedback, Sarah. We have passed your thoughts regarding a handle on to the development team 😃

Posted 3 months ago

“Due to the soft fabric my springer puppy is more tollerant of having it put on id reccommend the product because of this”

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Posted 3 months ago

We love that your little springer is happy to wear their PerfectFit Harness, Carole 😃 Thank you for taking the time to review us.

Posted 3 months ago

“Decided to go for a perfect fit harness because my dog seems tense and thought that this type might help. Good fit nice cosy fleece for comfort around the webbing, and I found that it is not moving so much around the shoulders. Time will tell if it helps with her tress levels. Very satisfied with this product.”

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Posted 3 months ago

It is great to hear that you are happy so far, Marcia 😊 We certainly hope that your little nervous one finds some comfort with a comfortable, secure harness.

Posted 3 months ago

“I have had perfect fit leads and harness for a number of years. The harness is perfect, but I am a bit disappointed with the lead, there is no handle loop to hold the lead on 2 meter length lead .”

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Posted 4 months ago

Hi Beverley. Don;t worry, I can help with this! 😊 The 2m lead can be used in two ways. *You will notice that it has little metal loops all the way down its length. If using as a single lead, you can loop one end over to create a handle. *Alternatively, you can use it as a double ended lead attached to both the front and rear D-rings on the harness. This give you the ability to offer gentle guidance from the front during loose-lead training.

Posted 4 months ago

“It is a great harness, great fit and love the option to change any part I need. However, I wish the fleece on the girth piece was stitched all the way to the top, as right on top where fleece ends it moves to the side during the walk. I’ll stitch it myself, but this is a thought for the future.”

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Posted 4 months ago

Thank you for leaving us your useful feedback, Zavile 🥰 We keep the edge of the fleece loose so that the girth strap can be adjusted. Just bare that in mind, if you do decide to put a stitch in it. You could also try tightening the girth strap a little.

Posted 4 months ago

“Bought 2 harnesses for lively Jack Russells. Pleased with the gift and although not a complete success, they have helped with the pulling. Like the fact that they don't not have to be put in over the head as they both dislike this. Feel safe too as they have several clips. I think they are both fully grown now but it's great to have the option of buying separate pieces to make the harness bigger or smaller.”

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Posted 4 months ago

It is great to hear that your two little ones are happy in their new harnesses, Julie and that the design suits them as it does not have to go over their heads. Thank you for taking the time to leave us your feedback!

Posted 4 months ago

“Very well made harness, adjustable and easy to put on. Well-padded and strong to ensure that dog is protected and safe. However, my puppy still freezes and trembles when it goes on, even with lots of treats and playing. But, once she's out the house and on her walk, she's absolutely fine.”

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Posted 4 months ago

Thank you for your lovely feedback. It is great to hear that you are happy with the quality and style of your harness. We are sorry to hear that your puppy is wary of it. It can sometimes take a bit of training to get a nervous puppy used to something new. Here are a couple of links to training videos, which may help condition your pup to it: https://www.instagram.com/p/C4xxmtRic-2/ https://www.instagram.com/p/C5yLY7oIFbM/

Posted 4 months ago

“A comfortable fit for my Labrador but I'm still waiting to see how it fares in the wrestling matches she has with her buddies”

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Posted 4 months ago

It is wonderful to hear that your lovely Lab his comfortable in her new harness. Thank you for the review! 😊

Posted 4 months ago

PerfectFit is rated 4.9 based on 2,570 reviews