PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,341 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 2nd May 2025

722

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice fit, easy to adjust & put on our pup. The neck is a little loose at the moment but doesn't seem to be a problem & wouldn't want to go down to an XS (room for growth) Our pup seems to find it comfy to wear & its easy on her neck. She moves really well on her walks. Delivery was very quick.”

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Posted 10 months ago

It is great to hear that your puppy is comfortable in her new harness and that she is moving nicely in it. Thank you for the review! :)

Posted 9 months ago

“Georgie seems to find the harness comfortable,although it looks a little baggy around her neck to me. So easy to put on and take off,certainly the best one she has ever had!”

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Posted 10 months ago

Thank you for your feedback, Lucy. We are very happy to hear that Georgie is happy and comfortable in her new harness. If you would like us to double check the fit for you please email some pictures of her wearing it in to: info@perfect-fit-dog-harness.com and we would be happy to advise.

Posted 10 months ago

“Harness is great (is a repeat purchase) however they did send the incorrect size first time and then requested I return the first set at my expense (when it was their error). Would just have let it pass but have been chased incessantly for a review!”

Helpful Report

Posted 10 months ago

Thank you for your feedback. We are so sorry that you received the the incorrect pieces in your order. I can see that the postage from your original order was refunded to cover the cost of the return at the time that we resent the correct items. Please drop us an email to: Info@perfect-fit-dog-harness.com or call us at 01684 569 553 if there was a problem with this as we do not want you to be out of pocket. Please note that it can take a day or two to show in your account.

Posted 10 months ago

“Like that I can mix sizes! Wish I could order with a handle as well. Very satisfied with how well it fits.”

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Posted 10 months ago

Thank you for your feedback, it is much appreciated. We are thrilled to hear that you are pleased with the fit.

Posted 10 months ago

“Excellent customer service, harness great quality product, fits lovely”

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Posted 11 months ago

This is great to hear, Sue. Thank you for taking the time to leave us a review :) We love that the team looked after you well and that you are happy with the quality and fit of your new harness.

Posted 11 months ago

“Plenty of help to get the perfect fit, lovely and soft and padded, washes well, very clever system of different bits that fit together. Under pressure I find it difficult to remember how to do it up....I have had one of the dog's legs on the wrong side somehow and only found out when she popped out of it. However, that is my fault, it is a good system and doesn't annoy the dog as it doesn't go over her head”

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Posted 11 months ago

We love that you have found your harness lovely and soft for your pup. Thank you for the useful feedback, Angelica.

Posted 11 months ago

“My dog had outgrown his first PerfectFit harness, but staff were very patient and determined to get a good comfortable and secure fit with his new replacement. A good result. Thanks The Revd Fr Malcolm Surman”

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Posted 11 months ago

Thanks for your review, Malcom. We are so pleased we could take the time to assist with finding new and larger pieces for your dog’s harness! We wish you happy walks! 💛

Posted 11 months ago

“I wanted to see a size guide on the website but couldn't find one and had to get in touch instead. Would be great if you would offer a service to have a phone number stitched into the top of the harness.”

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Posted 11 months ago

Thank you for your review :) We have a sizing calculator on the website where you can enter your dog's details to get a size recommendation but I'm pleased to hear that we were able to help you over the phone instead. Thank you for your useful feedback regarding stitching our phone number on to the harness. We will certainly pass this idea on to the development team :)

Posted 11 months ago

“It’s the best fitting harness for my dog. Because it is sectional, you can interchange parts to make sure you get the “Perfect Fit”. My only slight niggle is with the girth piece. It could do with some extra stitching at the ends to keep the strap from riding up under my dogs shoulders as he is a very active chap.”

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Posted 11 months ago

Thank you for your review, Rodger, it is much appreciated :) We are pleased to hear that you are a fan of the harness's modular design and the fit it has on your lovely, active boy. We think that we can see from the photos that you have room to lengthen the bottom of the front (Y) piece that goes between his front legs. Adjusting this out will move the harness back on his body and away from his front leg. You may need to tighten up the shoulder straps if you do this, too.

Posted 11 months ago

“The harness was received perfect and in good condition. Only paying the customs fees caused problems. Lots of spam from FedEx and UPS.”

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Posted 11 months ago

Your dog is looking very smart in their new harness. Thank you for sharing :) Thank you for your feedback regarding customs fees. We do have some stockists within the EU who do mail order. Ordering from one of our EU based wholesalers would avoid long delivery times and additional customs charges. Here is a link to our stockist map, which may be of use for the future: https://perfect-fit-dog-harness.com/stockists

Posted 11 months ago

“The size fits vers well. All us good.”

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Posted 1 year ago

We are very happy that the fit is good for your pup, Charbonnier. Thank you for leaving us a review.

Posted 11 months ago

“Dog happy with new harness although there is a tendency for rear strap to move to one side. This would be difficult to stop without making it too tight. The dog is perfectly secure in the harness which is comfortable to wear. The new harness replaces the first perfect fit one which lasted over 9 years.”

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Posted 1 year ago

I'm pleased to hear that you dog seems happy and comfortable in their harness, Stephen :) If you would like us to double check the fit regarding the rear strap to see if we can offer any advice, please just send us some pictures of your dog in the harness to: info@perfect-fit-dog-harness.com Thank you for taking the time to leave us your feedback.

Posted 11 months ago

“Lovely soft harness & our Labrador puppy loves it. The instructions on how to adjust in 'five different places' would be of great help if they were included in the manual which it comes with.”

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Posted 1 year ago

We love that your lovely little Lab is happy in their new harness :) Thank you for the feedback regarding putting the adjustment areas in the leaflet. We have recently started including a QR code in tot he package which takes you to our fitting video when scanned. We hope that this will be helpful when adjusting a new harness to fit your dog specifically.

Posted 11 months ago

“great product - have had several”

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Posted 1 year ago

We love hearing from our long standing customers, so thank you for coming back to us once again and for taking the time to leave us a review :)

Posted 1 year ago

“I couldn't get the harness size calculator on the website to work and online chat wasn't really helpful but phone call was answered and my query passed on. Once I had sent requested photos of my dog the size was suggested and on receiving my order I found that the harness did fit (perfectly).”

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Posted 1 year ago

It is great to hear that you found our phone service helpful to get the best fit . Thank you for your feedback :)

Posted 1 year ago

“Great product and easy to fit but quite pricey”

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Posted 1 year ago

We are glad to hear that you are happy with your new harness, Philip. Thank you for the review!

Posted 1 year ago

“Many thanks for sending the correct fitting it fits very well .”

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Posted 1 year ago

Thank you for the review, Caroline :) We're loving that you are happy with the fit!

Posted 1 year ago

“After one use it looks good and appears to reduce pull due to training leads and comfort fit. So far so good”

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Posted 1 year ago

It is great to hear that your dog seemed more comfortable on their first walk in the harness, Robin :) Thank you for the review!

Posted 1 year ago

“My dogs harness fits really well and it stops him pulling.”

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Posted 1 year ago

It is great to her that your pup's harness is fitting well and has reduced their pulling. Thank you for taking the time to review us :)

Posted 1 year ago

“I've only ever read good things about Perfect Fit so when my collar wearing miniature dachshund was struck down with IVDD and needed a good quality harness, I immediately thought of them. I'm not sure about my colour choice but it's a great harness and easy to put on one handed!”

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Posted 1 year ago

It is good to hear that you are happy with your lovely Daxi's harness. Thank you for the review. We are always happy to exchange unused items if you wish to change the colour of your top piece (we have 14 colours to choose from! :)) Alternatively, you can purchase just the top piece on its own.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,341 reviews