PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,341 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 2nd May 2025

722

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product, the only improvement I wish for is that the buckles and the fabric was coloured in what you've requested to make it easier to see while fitting on a dark coloured dog”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Elizabeth. We will certainly pass your thoughts on to the development team :)

Posted 1 year ago

“The harness is a good fit and we are pleased with it! Ruby walks a lot better now without the pulling.”

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Posted 1 year ago

It's great to hear that you are happy with your new harness. Thank you for your review. Wishing you and Ruby many happy walks ahead :)

Posted 1 year ago

“Excellent lead, it was however a little wider than I would have liked, but is soft to hold and does not cut if the dog pulls.”

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Posted 1 year ago

It's great to hear that you are happy with your new lead, Trevor :) Thank you so much for your feedback, it really is much appreciated.

Posted 1 year ago

“A very good quality harness. I use it because it has been recommended to me by dog trainers. I had to replace two of the original sections because my do rubs himself against walls. He damaged some of the material near the fastening, causing me to have to replace them. The material around the clips on the new sections, seems to be more robust, so hopefully it will last longer! Putting the three parts together can be confusing and particularly with the first one I bought. Once it's put together it's easy to get on and off but if someone has taken him for a walk and they unclipped differently to me, it has been confusing putting it together again. It seems to have been much easier since I had the replacement. The two news sections I bought were put together and it was easy to add the top section. The customer service is good. The staff are friendly and the order was dispatched very quickly.”

Helpful Report

Posted 1 year ago

Your pup looks just great in their new harness, Lesley. Thank you for sharing it with us. We are thrilled to hear that you are pleased with it and that the team helped you out and your harness was delivered in good time. I have sent you a little graphic which may be useful for reference which show how the harness fits together and sits on your dog :)

Posted 1 year ago

“Got the paco pouch for me and my dog as always struggled to find a bag that could take treats and all my things. Unfortunately I had issues with delivery no fault of perfect fit but they were so helpful and understanding and made sure I got my item. My only issue is the strap, for round your waist or cross body it really is not big enough, unless you are super skinny. I hope to get another strap elsewhere because I love the bag as do the dogs now they know it has treats in it !”

Helpful Report

Posted 1 year ago

Thank you for your helpful review, Louise. I'm pleased to hear that the team were able to sort your order out for you. Thank you for the feedback regarding the strap. This has been passed on to the development team.

Posted 1 year ago

“This is a lovely harness but as I have a nervous dog she is struggling to wear it. It would be lovely to see the same harness but in a lighter model. We are using desensitization training to help her adjust. Jackie S”

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Posted 1 year ago

Thank you for your review, Jackie :) I'm sorry to hear that your pup is struggling with the harness. There are some cross overs between the size ranges so, depending on your dog's bread and girth measurement, we may be able to offer a more light-weight option. Please do email us at infor@perfect-fit-dog-harness.com, as we can certainly see if this is an option for you.

Posted 1 year ago

“My new puppy loves her new harness, so do I. 😁 It's a very comfortable fit for her, and it can be adjusted as she grows. A very easy process to order online, and a very prompt delivery within 3 days The only thing to complain about was the volume on the video, for fitting, as I'm a little deaf I struggled to hear, but other than that, it's a perfect fit. Thank you, would recommend without hesitation.”

Helpful Report

Posted 1 year ago

Thanks so much for your review, Debbie! We're so glad that you're happy with your experience with PerfectFit and that your new puppy and you love the harness. We apologise if the volume on the video was too low for you, I've passed your feedback on to the IT team. Wishing you and your pup happy walkies! :)

Posted 1 year ago

“Fits well and nice and soft next to the skin, especially under the chest on the short haired dog that I have.”

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Posted 1 year ago

Thank you so much for the review, Ruth! It's great to hear that your harness fits so well and is nice and soft next to your dog's skin. Wishing you many happy walks ahead :)

Posted 1 year ago

“Our puppy Molly looks great in this little harness. Not as robust as hoped but does the job at the moment. Will continue to buy the new bits as and when needed. Good product for the price.”

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Posted 1 year ago

Molly looks grand in her lovely pink harness. Thank you for sharing this, sue :) We do have a larger range of harness which have thicker straps and larger clips which may be more suitable as she grows. She may be a little small for it at the moment, but please do get in touch when it is time to upgrade as we will be happy to talk you through it. Wishing you many happy, beachy walks ahead!

Posted 1 year ago

“The order missed the delivery date, but I was given a refund promptly. Both of the leads are good quality. Both the harnesses are made well and do fit perfectly. I ordered Black hi viz as I do alot of road walking with my dogs on unlit roads. Unfortunately I didn't realise the hi viz stitching is only applied to the back piece. It would make sense to have the stitching included on the Y front piece so on coming traffic are able to see us. I have never been approached by traffic from the sky!!”

Helpful Report

Posted 1 year ago

HI Gill. Thank you for your understanding with the delay in delivery. We are very pleased to hear how much you like the PerfectFits and matching leads. Your feedback regarding the reflective stitching is very useful, thank you so much :)

Posted 1 year ago

“Light weight well made harness”

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Posted 1 year ago

Thank you for taking the time to write us a review. It's great to hear that your harness is fitting well and that you like the lightweight design :)

Posted 1 year ago

“Great service. But unfortunately I am having to return the harness as it is too small at the back but way too big at the front and my dachshund can still “escape” even in size xs.”

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Posted 1 year ago

Thank you for your review, Fiona. Do get back in touch before you return the harness as we may be able to find yo a better fit for your pup. We will be in touch.

Posted 1 year ago

“The fit is really good there's a however and the clasps are very difficult to pop open and that maybe because we are older but doubt that as they are very stiff to open making getting it on and off somewhat difficult”

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Posted 1 year ago

Thank you for your review, Patricia. It's great to hear that you find the harness to be a good fit for your pup. We may be able to help with the clip-size issue. It is possible that your dog will fit into the next range up. This range has larger clips which may suit you better. If you would like to explore this possibility, please do get back in touch.

Posted 1 year ago

“VERY STURDY BUT MY DOGS PULLS WHEN WEARING IT”

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Posted 1 year ago

Thank you for your review, sue 😊 It’s great to hear that you find the harness sturdy enough for your pup. The harness can assist with pulling in many cases but is not an ‘anti-pull’ device as such, more of the first step into your training. A double ended training lead can be attached to the front and back D-rings of the harness. This can be helpful to give some gentle guidance from the front, whilst teaching loose lead training skills using positive reinforcement.

Posted 1 year ago

“A great idea to have a modular harness that can be updated as your dog grows. We bought a purple version for our little puppy and are very happy with the fit and soft texture on her little body. so much we went on to purchase the matching lead.”

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Posted 1 year ago

Purple is a wonderful choice, Lois! :) We always love to hear when a dog is happy with the softness of the the harness as your girl is. Happy walkies to you both!

Posted 1 year ago

“Great quality, fast delivery. One was a perfect fit, the other, girth piece too big, despite the measurement provided. Should have been a S not M.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write us a review, Jane. We are so pleased to hear that you are happy with the quality and that your order was delivered in good time. Do get back in touch if you still need help with sizing. We are always happy to send out alternative pieces to try, free of charge to ensure that we get the right fit :)

Posted 1 year ago

“Fits perfectly and looks really comfy on her - very pleased 😀”

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Posted 1 year ago

Awww, she is just gorgeous! We think that red was a super choice for her Patricia :)

Posted 1 year ago

“I love the product and I not only use the harness on my own dogs, but I also have my own business (Daykin and Scott Dog Training and Behaviour Services Ltd) and recommend Perfect Fit to all our customers. However, I have recently had one of my dogs break the top end of the harness (photo attached) and as I had ordered a new bottom piece for this harness I am now returning it as it is no longer required. All of my dogs have 2 Perfect Fit harness and this was her spare one so I was surprised it broke as it is not her everyday one”

Helpful Report

Posted 1 year ago

Hi Jo. We are so sorry to see that this has happened, it is most unusual and not something we would expect. We have also messaged you privately so that we can discuss this further and send you a replacement if you wish. Thank you for your understanding :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,341 reviews