PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,573 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 5th August 2025

Anonymous

PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

785

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good with the harness. Fits nicely and the fleece padding is nice. Only problem we have (which is not the harnesses fault), is that the piece that goes across dogs tummy gets soaking on each walk (he is a cocker spaniel so is quite close to the ground). So we are having to spin it dry in the washing machine between each walk.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review us and for your feedback. It's great to hear that you are a fan of the fleece padding. For pups that are fans of muddy puddles and swimming, we recommend that they will dry on a radiator over night :)

Posted 1 year ago

“Soft fleece bits against skin.”

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Posted 1 year ago

Thank you for your review Helen :)

Posted 1 year ago

“Cela fait plusieurs années que je commande des harnais PefectFit pour mes chiens petits et grands. Ils sont juste parfaits, résistants et confortables. Le seul point négatif, c'est qu'il faut plus de trois semaines pour la livraison en Suisse.”

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Posted 1 year ago

We are really pleased to hear how much you like your PerfectFit Harnesses! Thank you for your patience whilst waiting for delivery to Switzerland :)

Posted 1 year ago

“I had ordered the wrong size initially and I contacted perfect fit so I could return them and order the next Size. The lovely Gilly told me not to send anything back just yet and she sent me out the next size the very next day. Really great customer service thank you”

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Posted 1 year ago

It is wonderful to hear that the team were able to sort your exchange out quickly for you so that you could find the best fit your your pup, Carolyn. We will be sure to pass your feedback on to Gilly :)

Posted 1 year ago

“Helpful,prompt service. Maybe better guidance about looking at size on back of main piece,rather than using primarily size on girth piece.”

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Posted 1 year ago

Thank you for your feedback, it's much appreciated :) We will be sure to pass your feedback regarding how to size your pieces on tot the development team.

Posted 1 year ago

“Arrived quickly and was relatively easy to fit. Lovely and lightweight on our small golden retriever. She likes it!”

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Posted 1 year ago

We love that your Goldie is happy in her harness, Anne. Thank you for the feedback! :)

Posted 1 year ago

“It took a while to fit but once sorted appears to be comfy and secure. However it did come off when it got snagged on a fence and we had a frightening moment whilst we caught our dog and then untangled the harness and lead from the fence. No idea how he got out of it as it appears to fit snuggly and well. as his previous harness fitted over his head I am sure that would have come off as well.”

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Posted 1 year ago

Thank you for your feedback, Jean. We're pleased to hear that you think the fit is good but if you would like us to double check the fit of your pup's harness for you, please do get back in touch and we would be more than happy to advise.

Posted 1 year ago

“Very good. The only thing I miss from my old harness was a handle on it enabling me to better assist the dog in jumping up to and down from the car.”

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Posted 1 year ago

Thank you for your review, Douglas. We are pleased to hear that you like your new harness and have passed your feedback regarding a handle to help you get your pup in and put of the car on to the development team.

Posted 1 year ago

“Very speedy service. Harness fits OK but it seems the black fleece isn't colour fast and our has dyed the fur at the front of our dog's neck when wet. Minor problem though!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it's much appreciated. It is unusual to get colour transfer form the harness, even when wet, so we could be happy to discuss this further with you and do some trouble shooting.

Posted 1 year ago

“I found the staff very helpful on the phone, telling me that if the front of the harness was to go down in size the girth would most likely need to increase, and sending parts to try before I returned the original pieces. I would have liked a diagram of the top of the dog in the instruction leaflet as I had put the top of my dog's harness on the wrong way around and only realised on seeing the photos of the dogs in this review email.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Karen :) We're pleased to hear that you found the team helpful whilst sizing up your pup. We will certainly pass your thoughts regarding the diagram on to the development team.

Posted 1 year ago

“Brilliant product, the only improvement I wish for is that the buckles and the fabric was coloured in what you've requested to make it easier to see while fitting on a dark coloured dog”

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Posted 1 year ago

Thank you for your feedback, Elizabeth. We will certainly pass your thoughts on to the development team :)

Posted 1 year ago

“The harness is a good fit and we are pleased with it! Ruby walks a lot better now without the pulling.”

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Posted 1 year ago

It's great to hear that you are happy with your new harness. Thank you for your review. Wishing you and Ruby many happy walks ahead :)

Posted 1 year ago

“Excellent lead, it was however a little wider than I would have liked, but is soft to hold and does not cut if the dog pulls.”

Helpful Report

Posted 1 year ago

It's great to hear that you are happy with your new lead, Trevor :) Thank you so much for your feedback, it really is much appreciated.

Posted 1 year ago

“A very good quality harness. I use it because it has been recommended to me by dog trainers. I had to replace two of the original sections because my do rubs himself against walls. He damaged some of the material near the fastening, causing me to have to replace them. The material around the clips on the new sections, seems to be more robust, so hopefully it will last longer! Putting the three parts together can be confusing and particularly with the first one I bought. Once it's put together it's easy to get on and off but if someone has taken him for a walk and they unclipped differently to me, it has been confusing putting it together again. It seems to have been much easier since I had the replacement. The two news sections I bought were put together and it was easy to add the top section. The customer service is good. The staff are friendly and the order was dispatched very quickly.”

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Posted 1 year ago

Your pup looks just great in their new harness, Lesley. Thank you for sharing it with us. We are thrilled to hear that you are pleased with it and that the team helped you out and your harness was delivered in good time. I have sent you a little graphic which may be useful for reference which show how the harness fits together and sits on your dog :)

Posted 1 year ago

“Got the paco pouch for me and my dog as always struggled to find a bag that could take treats and all my things. Unfortunately I had issues with delivery no fault of perfect fit but they were so helpful and understanding and made sure I got my item. My only issue is the strap, for round your waist or cross body it really is not big enough, unless you are super skinny. I hope to get another strap elsewhere because I love the bag as do the dogs now they know it has treats in it !”

Helpful Report

Posted 1 year ago

Thank you for your helpful review, Louise. I'm pleased to hear that the team were able to sort your order out for you. Thank you for the feedback regarding the strap. This has been passed on to the development team.

Posted 1 year ago

“This is a lovely harness but as I have a nervous dog she is struggling to wear it. It would be lovely to see the same harness but in a lighter model. We are using desensitization training to help her adjust. Jackie S”

Helpful Report

Posted 1 year ago

Thank you for your review, Jackie :) I'm sorry to hear that your pup is struggling with the harness. There are some cross overs between the size ranges so, depending on your dog's bread and girth measurement, we may be able to offer a more light-weight option. Please do email us at infor@perfect-fit-dog-harness.com, as we can certainly see if this is an option for you.

Posted 1 year ago

“My new puppy loves her new harness, so do I. 😁 It's a very comfortable fit for her, and it can be adjusted as she grows. A very easy process to order online, and a very prompt delivery within 3 days The only thing to complain about was the volume on the video, for fitting, as I'm a little deaf I struggled to hear, but other than that, it's a perfect fit. Thank you, would recommend without hesitation.”

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Posted 1 year ago

Thanks so much for your review, Debbie! We're so glad that you're happy with your experience with PerfectFit and that your new puppy and you love the harness. We apologise if the volume on the video was too low for you, I've passed your feedback on to the IT team. Wishing you and your pup happy walkies! :)

Posted 1 year ago

“Fits well and nice and soft next to the skin, especially under the chest on the short haired dog that I have.”

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Posted 1 year ago

Thank you so much for the review, Ruth! It's great to hear that your harness fits so well and is nice and soft next to your dog's skin. Wishing you many happy walks ahead :)

Posted 1 year ago

“Our puppy Molly looks great in this little harness. Not as robust as hoped but does the job at the moment. Will continue to buy the new bits as and when needed. Good product for the price.”

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Posted 1 year ago

Molly looks grand in her lovely pink harness. Thank you for sharing this, sue :) We do have a larger range of harness which have thicker straps and larger clips which may be more suitable as she grows. She may be a little small for it at the moment, but please do get in touch when it is time to upgrade as we will be happy to talk you through it. Wishing you many happy, beachy walks ahead!

Posted 1 year ago

“The order missed the delivery date, but I was given a refund promptly. Both of the leads are good quality. Both the harnesses are made well and do fit perfectly. I ordered Black hi viz as I do alot of road walking with my dogs on unlit roads. Unfortunately I didn't realise the hi viz stitching is only applied to the back piece. It would make sense to have the stitching included on the Y front piece so on coming traffic are able to see us. I have never been approached by traffic from the sky!!”

Helpful Report

Posted 1 year ago

HI Gill. Thank you for your understanding with the delay in delivery. We are very pleased to hear how much you like the PerfectFits and matching leads. Your feedback regarding the reflective stitching is very useful, thank you so much :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,573 reviews