PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,578 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

788

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light weight well made harness”

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Posted 1 year ago

Thank you for taking the time to write us a review. It's great to hear that your harness is fitting well and that you like the lightweight design :)

Posted 1 year ago

“Great service. But unfortunately I am having to return the harness as it is too small at the back but way too big at the front and my dachshund can still “escape” even in size xs.”

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Posted 1 year ago

Thank you for your review, Fiona. Do get back in touch before you return the harness as we may be able to find yo a better fit for your pup. We will be in touch.

Posted 1 year ago

“The fit is really good there's a however and the clasps are very difficult to pop open and that maybe because we are older but doubt that as they are very stiff to open making getting it on and off somewhat difficult”

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Posted 2 years ago

Thank you for your review, Patricia. It's great to hear that you find the harness to be a good fit for your pup. We may be able to help with the clip-size issue. It is possible that your dog will fit into the next range up. This range has larger clips which may suit you better. If you would like to explore this possibility, please do get back in touch.

Posted 1 year ago

“VERY STURDY BUT MY DOGS PULLS WHEN WEARING IT”

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Posted 2 years ago

Thank you for your review, sue 😊 It’s great to hear that you find the harness sturdy enough for your pup. The harness can assist with pulling in many cases but is not an ‘anti-pull’ device as such, more of the first step into your training. A double ended training lead can be attached to the front and back D-rings of the harness. This can be helpful to give some gentle guidance from the front, whilst teaching loose lead training skills using positive reinforcement.

Posted 2 years ago

“A great idea to have a modular harness that can be updated as your dog grows. We bought a purple version for our little puppy and are very happy with the fit and soft texture on her little body. so much we went on to purchase the matching lead.”

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Posted 2 years ago

Purple is a wonderful choice, Lois! :) We always love to hear when a dog is happy with the softness of the the harness as your girl is. Happy walkies to you both!

Posted 2 years ago

“Great quality, fast delivery. One was a perfect fit, the other, girth piece too big, despite the measurement provided. Should have been a S not M.”

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Posted 2 years ago

Thank you for taking the time to write us a review, Jane. We are so pleased to hear that you are happy with the quality and that your order was delivered in good time. Do get back in touch if you still need help with sizing. We are always happy to send out alternative pieces to try, free of charge to ensure that we get the right fit :)

Posted 2 years ago

“Fits perfectly and looks really comfy on her - very pleased 😀”

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Posted 2 years ago

Awww, she is just gorgeous! We think that red was a super choice for her Patricia :)

Posted 2 years ago

“I love the product and I not only use the harness on my own dogs, but I also have my own business (Daykin and Scott Dog Training and Behaviour Services Ltd) and recommend Perfect Fit to all our customers. However, I have recently had one of my dogs break the top end of the harness (photo attached) and as I had ordered a new bottom piece for this harness I am now returning it as it is no longer required. All of my dogs have 2 Perfect Fit harness and this was her spare one so I was surprised it broke as it is not her everyday one”

Helpful Report

Posted 2 years ago

Hi Jo. We are so sorry to see that this has happened, it is most unusual and not something we would expect. We have also messaged you privately so that we can discuss this further and send you a replacement if you wish. Thank you for your understanding :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,578 reviews