PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,573 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 5th August 2025

Anonymous

PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

785

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The size fits vers well. All us good.”

Helpful Report

Posted 1 year ago

We are very happy that the fit is good for your pup, Charbonnier. Thank you for leaving us a review.

Posted 1 year ago

“Dog happy with new harness although there is a tendency for rear strap to move to one side. This would be difficult to stop without making it too tight. The dog is perfectly secure in the harness which is comfortable to wear. The new harness replaces the first perfect fit one which lasted over 9 years.”

Helpful Report

Posted 1 year ago

I'm pleased to hear that you dog seems happy and comfortable in their harness, Stephen :) If you would like us to double check the fit regarding the rear strap to see if we can offer any advice, please just send us some pictures of your dog in the harness to: info@perfect-fit-dog-harness.com Thank you for taking the time to leave us your feedback.

Posted 1 year ago

“Lovely soft harness & our Labrador puppy loves it. The instructions on how to adjust in 'five different places' would be of great help if they were included in the manual which it comes with.”

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Posted 1 year ago

We love that your lovely little Lab is happy in their new harness :) Thank you for the feedback regarding putting the adjustment areas in the leaflet. We have recently started including a QR code in tot he package which takes you to our fitting video when scanned. We hope that this will be helpful when adjusting a new harness to fit your dog specifically.

Posted 1 year ago

“great product - have had several”

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Posted 1 year ago

We love hearing from our long standing customers, so thank you for coming back to us once again and for taking the time to leave us a review :)

Posted 1 year ago

“I couldn't get the harness size calculator on the website to work and online chat wasn't really helpful but phone call was answered and my query passed on. Once I had sent requested photos of my dog the size was suggested and on receiving my order I found that the harness did fit (perfectly).”

Helpful Report

Posted 1 year ago

It is great to hear that you found our phone service helpful to get the best fit . Thank you for your feedback :)

Posted 1 year ago

“Great product and easy to fit but quite pricey”

Helpful Report

Posted 1 year ago

We are glad to hear that you are happy with your new harness, Philip. Thank you for the review!

Posted 1 year ago

“Many thanks for sending the correct fitting it fits very well .”

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Posted 1 year ago

Thank you for the review, Caroline :) We're loving that you are happy with the fit!

Posted 1 year ago

“After one use it looks good and appears to reduce pull due to training leads and comfort fit. So far so good”

Helpful Report

Posted 1 year ago

It is great to hear that your dog seemed more comfortable on their first walk in the harness, Robin :) Thank you for the review!

Posted 1 year ago

“My dogs harness fits really well and it stops him pulling.”

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Posted 1 year ago

It is great to her that your pup's harness is fitting well and has reduced their pulling. Thank you for taking the time to review us :)

Posted 1 year ago

“I've only ever read good things about Perfect Fit so when my collar wearing miniature dachshund was struck down with IVDD and needed a good quality harness, I immediately thought of them. I'm not sure about my colour choice but it's a great harness and easy to put on one handed!”

Helpful Report

Posted 1 year ago

It is good to hear that you are happy with your lovely Daxi's harness. Thank you for the review. We are always happy to exchange unused items if you wish to change the colour of your top piece (we have 14 colours to choose from! :)) Alternatively, you can purchase just the top piece on its own.

Posted 1 year ago

“Love these but could do with the size 20 being a bit longer from neck to back (top piece) as the 40 is too chunky and the 20 is a bit short. Otherwise fine for my dog”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We will certainly pass this on to the development team :)

Posted 1 year ago

“Seems ok so far. The only complaint I have is the clips that secure everything together are extremely small. They are very difficult to open. With our last harness there was only one clip and it was huge. This meant putting it on and taking it off our dog took mere seconds. With the perfect fit harness it takes about 30 seconds to a full minute. This is partially due to the length of fur being quite long. But also the size of the clips and the pressure needed to release them is a bit much. We will give it another week or two and hopefully the clips will loosen up, we will get used to it or sadly I’ll have to return it.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, John. There is some crossover between the size ranges and most dogs will fit in to two size ranges. It is possible that your pup will fit in to the next size range up which has larger clips and slightly wider straps, which may suit you better. If you would like to explore this option, please drop us an email at info@perfect-fit-dog-harness.com and we will be happy to help you with this :)

Posted 1 year ago

“Their customer service is fantastic unfortunately we could not get a front piece to fit. My little pup was too big for the tiny range but not quite big enough for the xxs, maybe I have a weird shape puppy 😂 I’ll try again in a few months”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Trudy. It is good to hear that the team looked after you well. We do have the option to try a 15mm base piece, which would give you a snugger fit than XXS front. We have contacted you directly to see if this is an option that you would like to explore :)

Posted 1 year ago

“The harness and lead arrived pretty much on time but no sign of any instructions to go with it. I know the guy said to get in touch, but I called my vet and took Bruno and the harness down to them and they fitted it and said what a good fit it was. So far we are very pleased with the harness.”

Helpful Report

Posted 1 year ago

Thank you for your review, Jane. It is great to hear that your are pleased with the harness. There should have been an instruction booklet which came with your harness. Please do get back in touch if you have any questions as we are always happy to help :)

Posted 1 year ago

“great customer service!”

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Posted 1 year ago

Thank you for the review! It is great to hear that the team looked after you well :)

Posted 1 year ago

“Large 2yr old Cocker spaniel. PerfectFit provided guidance on size as website size tool has bugs. The 20mm M-S-L harness is the best harness we have used to date. Very well made. Great fit. Comfortable, soft lining. Useful d-rings top and front for training and reducing pulling. Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, David. The size calculator will usually ask you to give us a call if your pup's measurement is at the upper end of the expected range, just so that we can make sure we are recommending the right fit :) It is great to hear that you are happy with your new hanress!

Posted 1 year ago

“Customer service here is excellent. The harness did not fit my pup but replacement parts in other sizes were sent out straight away which is great. The harness is OK. I think my boy still needs to grow into it as currently there is no 'perfect' combination of parts that can be adjusted to fit him perfectly. For example yesterday he backed up and managed to pull the entire thing clean off over his head, which concerns me a bit.... However product seems to be well made and I've heard great things so fingers crossed once he's grown a bit more it really will be perfect.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Emma, it is much appreciated. If you are still unhappy with the fit as your dog grows, please do get back in touch as we will be happy to explore further sizing options with.

Posted 1 year ago

“The tiny perfect fit1 is a lovely harness the only problem I have with it is because its so small the clips are small & having arthritis in my fingers find them awkward to do up & undo other than that i cant fault it”

Helpful Report

Posted 1 year ago

Thank you for the feedback regarding the clips, Sue. We will certainly pass this on tot he development team. Thank you for taking the time to review us :)

Posted 1 year ago

“Very pleased with the purchased harness. My only reservation is that the “girth strap “ could be reflective to match the reflective top piece.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Colin :) It's great to hear that you are pleased with your new harness. We will certainly pass on your thoughts regarding a reflective girth strap to the development team.

Posted 1 year ago

“Great customer service, harness is very good quality and looks like there’s room for Bobby to grow. He’s a puppy so growing fast ! I was initially shocked by the price as he’s a puppy but if it’s just a case of replacing one element it’s not too bad. Postage is a big steep and it would have been better to be able to go and try the harness on and also save on postage. On the whole pleased with harness which works well for my Cavi. Shame it’s not crash tested as I now have to go through the same process to find a good quality harness for when he’s big enough to ride in a booster in the car.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review us, Rachael and for your really useful feedback. It's just great to hear that you are happy with the quality of Bobby's harness and that the team looked after you well. The harness has been designed as a walking harness with the dog's complete comfort and safety in mind. Unfortunately, we found that crash testing the harness would mean the design of it would have to be changed so significantly that the comfort and safety for walking would be compromised. It may also be helpful to know, for when your lovely Cavi's harness requires upgrading, that we have stockist all over the country who you can visit in person. Here is a link to stockist-finder tool if you wish to check whether there is one close to you: https://perfect-fit-dog-harness.com/stockists

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,573 reviews