PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,847 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent company to deal with. Excellent customer service where you get to speak with a real human without longwinded automation. I unfortunately ordered the wrong size of harness for my puppy and Jake was extremely helpful, sending me various sizes to try and then I sent back the excess. First class and will definitely be recommending.”

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Posted 4 hours ago

“Lovely harness. Very helpful customer service”

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Posted 5 hours ago

“As always great communication and advice from the team. I bought this for my sons dog as I purchased 2 for my own dogs 7 years ago and still in great working order despite lots of machine wash’s. Highly recommend”

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Posted 9 hours ago

Well, than you for recommending us to your son, Caroline! it is great to ear that your other harness are still going strong! Than you for the lovely feedback 😊

Posted 8 hours ago

“Very helpful advice on a sizing query for my growing puppy, speedy delivery of a perfect fitting harness, highly recommend”

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Posted 9 hours ago

It is great to hear that the team looked after you well and ensured the right fit for your pup and that your order arrived in good time, Penny. Thank you for the lovely feedback! 😊

Posted 8 hours ago

“Amazing, my dog is a rescued crossbreed of about 10 different breeds so his shape is not standard and all previous harnesses have either limited his range of motion on his front legs or have sat on the wrong part of back. It is so refreshing to have one that fits him perfectly and allows him to move freely. He used to have some avoidance of the harness going of his head , lip licking and a shake off after but this harness eliminates us even having to do that, we now just clip around his head. He is not avoidant of this harness and it makes me so happy. Can’t wait to buy more colours for him.”

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Posted 1 day ago

Aw, this makes us so happy too Lucy! What a joy to hear that your pup is happier in his PerfectFit 😊 Thank you for taking the time to leave us such a lovely review!

Posted 8 hours ago

“The best harness around !! Our dog moves with ease & comfort & the customer service is 5star !”

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Posted 1 day ago

We love that you are happy with the fit of your pup's harness and that the team looked after you so well, Stephanie. Thank you for the review and for sharing the pic of your beautiful dog in their harness with us! 😊

Posted 8 hours ago

“Excellent design Purchased slightly larger top piece to enable harness to fit more easily over an Equafleece No need to purchase a completely new harness”

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Posted 1 day ago

Aw, thank you for sharing the picture of your beautiful pup in his harness and Equafleece. He's just adorable! 😊 Thank you for the lovely review, Jill!

Posted 1 day ago

“Prior to ordering, the team were extremely helpful and friendly, answered all of my questions and gave a recommendation on sizing for my puppy. The harness was dispatched quickly and arrived promptly, and is well made. It's super adjustable and fits my pup perfectly (with plenty of adjustment left for him to grow in to). It's easy to put on and take off, and little Hank moves freely and comfortably whilst wearing it. Being a dachshund, I like that it allows free movement of his front legs and doesn't put a strain on his neck/back. Ideal, just what I've been looking for (it's my third attempr harness in 4 weeks 😂) - will be sticking with PerfectFit going forwards!”

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Posted 1 day ago

Than you for the thorough review, Holly! We love that Hank is happy and comfortable in his new harness and that the team looked after you so well to ensure the best fit for him 😊

Posted 1 day ago

“On time and exactly as described”

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Posted 2 days ago

This is great to hear, Jennifer. Thank you for the review! 😊

Posted 1 day ago

“Harness arrived quickly, excellent quality and fit.”

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Posted 2 days ago

We love that you are happy with the quality and fit of your new harness, Christine and that it arrived in good time. Thank you for the review! 😊

Posted 1 day ago

“The perfect harness I bought when my pup was younger has just had an upgrade. I only had to change one piece (girth) to make it fit. The website was easy to use and the size guide was accurate”

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Posted 2 days ago

It is great to hear that changing just one piece of your pup's harness did the trick. Thank you for the review! 😊

Posted 1 day ago

“Quick Delivery. Good quality. Correct size. Highly recommend.”

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Posted 2 days ago

We love that you are happy with the quality and fit of your new harness, Carol 😊 Thank you for the feedback!

Posted 1 day ago

“I'm really pleased with the perfect fit harness I got for my border terrier Alfie. I filled in the questions to find out which size combination would fit him best, and despite my initial misgivings (surely he's bigger than a XXS?) it really does fit him perfectly. And Alfie is very happy that it doesn't have to go on over his head! I like the fact that you could change the size for free if it didn't fit too. Great company.”

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Posted 2 days ago

Thank you for the review, Jane. It is so lovely to hear that Alfie is happy in his new harness and that you found the sizing calculator helpful in choosing the best fit for him 😊

Posted 1 day ago

“great harness, good fit and allows for adjustments, comfortable for the dog and looks good. Delivery was fast and customer service was great, very helpful.”

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Posted 3 days ago

Thank you for the lovely review, Fiona! 😊 It is wonderful to hear that you are happy with the fit and that the team looked after you so well.

Posted 1 day ago

“Great customer service with speed and care. Wonderful product, I'm really glad we switched from one of the standard harnesses you see everyone with. My dog is much happier.”

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Posted 3 days ago

We love that your dog is happier in their PerfctFit Harness, Luke and that it got to you in good time. Thank you the review! 😊

Posted 1 day ago

“Sent measurements for my springer spaniel 4 month old puppy & got a response quickly. Ordered on a Thursday afternoon on standard delivery & it arrived Saturday morning. It’s a tiny bit big, but obviously they allow for some growing room for a puppy. Very happy with the harness & so is Gunnar.”

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Posted 4 days ago

Thank you for taking to the time to leave us a review, Lisa and for sharing the picture of Gunner sporting his new harness. He's just lovely! 😊 We love that you are happy with his new harness and that it arrived in good time.

Posted 1 day ago

“I use perfect fit harnesses for my dogs - the quality and durability is excellent and the ability to replace individual parts is a great bonus. I have bought a new front piece as my dog had outgrown his original piece - having had it from a puppy. It was very easy to order and delivery was very quick. Thank you to the team at Perfect Fit - we have recommended to our friends and would not shop anywhere else for dog harnesses.”

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Posted 4 days ago

We are very happy to hear that you are with us for the long-haul, Gillian! Thank you for sharing the picture of your beautiful dog looking very smart in their new harness and for taking the time to leave us a review 😊

Posted 1 day ago

“Excellent harness. Great service”

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Posted 4 days ago

We love that you are happy with your new harness Erika and that the team looked after you so well. Thank you for the lovely feedback 😊

Posted 1 day ago

“Good name as the product is a "Perfect fit" also made in the UK which is so good to see.”

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Posted 5 days ago

We love that we are living up to our name, Neil! 😊 Thank you for taking the time to leave us a review.

Posted 1 day ago

“Very nice and strong harness soft so my dog likes it easy to fit good price”

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Posted 1 week ago

It is great to hear that your pup is happy with the super soft fleece lining, Michelle and that you found iit easy to fit and good value for money. Thank you for the review! 😊

Posted 6 days ago

PerfectFit is rated 4.9 based on 2,847 reviews