PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,573 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 5th August 2025

Anonymous

PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

785

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fit, great company, very helpful, totally trustworthy to do their best. Willow objects to the front d-ring at the moment but will get used to it I’m sure”

PerfectFit 5 star review on 7th July 2025

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Posted 4 weeks ago

Thank you for the review and for sharing the pictures of the beautiful Willow in her new harness 😊 It is wonderful to hear that you are happy with the fit and that the team looked after you so well.

Posted 3 weeks ago

“We have a harness and two leads from PerfectFit. They are fantastic for my dog who suffers from arthritis in all joints. The Customer Service Team have been super helpful and sympathetic to my dogs needs. I can't recommend them or their products enough.”

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Posted 4 weeks ago

Thank you for taking the time to leave us such a lovely review, K 😊 It is just wonderful to hear that the team looked after you so well and that your pup's arthritis benefits from the harness.

Posted 3 weeks ago

“We have 6 dogs and all have perfect fit leads and harnesses .Excellent products.”

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Posted 4 weeks ago

Oh wow! 6 dogs in 6 PerfectFits! We love it! Thank you for the 5 stars, Geoff! 😊

Posted 3 weeks ago

“Buddy loves his new harness, including the lovely soft violet colour.His shoulders are lovely and free and the harness lies comfortably on his coat too.Thank you”

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Posted 4 weeks ago

And thank you, Kathryn for the lovely review! 😊 We love that Buddy is happy and comfortable in his new lilac PerfectFit!

Posted 3 weeks ago

“We needed a harness that wouldn't restrict his movement and seen someone mention this. Glad we went for it, it fits him perfectly and has plent of room for him to grow. We don't walk him with it, we can attach a mini 30 cm lead so that we can drag him (47kg currently) away from making a nusiance of himself! Works well!”

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Posted 4 weeks ago

We love that you are pleased with the fit, that you have a good amount of growth room and that you are happy that the harness does not restrict his movements. Thank you for the review! 😊

Posted 3 weeks ago

“The best harness my cookie has had she loves it I needed a harness that didn't go over her head as she some issues with her joints and her colour is lilac I'm so excited for 25 more days it's when the limit edition leopard print harness come out”

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Posted 1 month ago

Aw, we are thrilled to hear that Cookie is so happy in her PerfectFit and that you are looking forward to the leopard print! We are too! 🐆😊 Thank you for the review!

Posted 3 weeks ago

“We were delighted with the harness from PerfectFit It looked fantastic on our Puggle It fitted very well and was soft and comfortable Fantastic service A great company We would definitely recommend them and their product”

PerfectFit 5 star review on 4th July 2025

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Posted 1 month ago

Thank you for recommending us, Trevor and for sharing the picture of your beautiful Puggle with us. They are certainly looking smart and comfortable in their new harness 😊

Posted 3 weeks ago

“Great company, good customer service and quality harness pieces. Really is the perfect fit.”

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Posted 1 month ago

Oh my! What a little sweetie! We are loving the matching rainbow bowtie! 😊 It is wonderful to hear that we are living up to our name, Tamara! Thank you for the review!

Posted 3 weeks ago

“I have already got one perfect fit harness for my dog and am very pleased with it. I measured the harness incorrectly when ordering a second one. Customer services at Perfect Fit called me and arranged for the correct one to be sent out. I didn’t have to send the incorrect one back until I was fully satisfied with tjhe replacement sent. Excellent customer service and so nice to be able to speak to someone knowledgeable straight away. Can’t recommend this company enough”

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Posted 1 month ago

Thank you for recommending us, Susan! It is wonderful to hear that the team sorted your exchange out nice and quickly and that you found our helpline useful 😊

Posted 3 weeks ago

“Excellent product, Excellent Service :-)”

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Posted 1 month ago

It is great to hear that you are pleased with your new harness and that the team looked after you so well 😊 Thank you for the review, Simon!

Posted 1 month ago

“Absolutely incredible customer service from PerfectFit when I needed to swap the front piece I ordered for a larger size to see how that fit. I love how customizable the products are to your specific dog. Highly recommend!”

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Posted 1 month ago

It is great to hear that the team looked after you so well, Olivia and that you are a fan of the modular design 😊 Thank you for the review!

Posted 1 month ago

“Solly has worn her harness for the first time and it fits like a glove she seems so comfortable in it and is running around as usual. Customer service were really helpful when I phoned to ask questions. Quality of the harness is excellent. Definitely recommend.”

PerfectFit 5 star review on 3rd July 2025

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Posted 1 month ago

Solly looks gorgeous in her new harness, Glenys! Thank you for sharing the picture of your gorgeous girl with us 😊 it is great to hear that you are happy with the fit and that the team looked after you so well!

Posted 1 month ago

“Arrived quickly and fits well. We had an issue with pups previous harness that as he grew the chest piece wasnt adjustable - yours is great plenty of room to grow. Nicely padded too. Very pleased with it”

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Posted 1 month ago

We are very happy to hear that you are pleased with your pup's new harness, Dawn 😊 Thank you for taking the time to leave us your feedback.

Posted 1 month ago

“As a vet and canine/feline physiotherapist, it's great to have the PerfectFit option for accurate fitting! We also love the fleecy soft feel of these harnesses. The lead clip is in just the right place on the dog's back for balanced lead walking, and it's good to have a front ring option too.”

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Posted 1 month ago

Thank you for your thorough and detailed feedback, Marianne AND for sharing the picture of your beautifulpup in their PerfectFit with us! 😊

Posted 1 month ago

“I love my perfect harnesses. They fit nicely, wash well, hardly any restriction on movement, good for street walking with double ended lead or a potter round the woods on the back clip only.”

PerfectFit 5 star review on 1st July 2025

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Posted 1 month ago

Aw, we love that you love it, Julie! Thank you for your feedback and for sharing the pictures of your beautiful collies all in their PerfectFit. What a beautiful trio! 😊

Posted 1 month ago

“We love PerfectFit harnesses and have two for our dog. She feels secure and comfortable. Amazing customer service too. Thank you”

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Posted 1 month ago

And thank you for the lovely review, Rebecca! We love that you and your two pups love us! 😊

Posted 1 month ago

“This harness is excellent, our 6th old German shepherd developed a head tilt after a vet examination couldn't find a medical cause, I wondered if it was her old harness. I researched and found perfect fit and spoke to them for sizing. I found them extremely helpful, the size was too big so they sent a different size top and front quickly. Customer service is extremely good through all communication options, I would buy again when she needs different sizes”

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Posted 1 month ago

Thank you for your feedback, Debbie. We truly hope that your girl is more comfortable in her new harness and that the team looked after you so well. Thank you for the review 😊

Posted 1 month ago

“True to its name, the harness is a perfect fit - which is so impressive as it was done via photographs and measurements. My dog loves his harness, he isn't constantly trying to get out of it. He is dog reactive, and spins rather than lunges, but I have noticed that when wearing the harness those reactions take a fraction longer (giving me more time to redirect and train), and when he does spin it is clear he is not getting out of the harness. I am putting the extra few seconds down to him feeling more comfortable and relaxed in the harness.”

PerfectFit 5 star review on 30th June 2025

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Posted 1 month ago

Well he certainly looks happy in his harness, Francis! Just look at that gorgeous smile! 😊 We love that he is feeling a bit more secure in his new harness.

Posted 1 month ago

“I haven't been able to take milo out on his new harness yet due to it being so hot.i have fitted it to his size and was surprised how easy it was to do the .the quality and finish are excellent and well worth the price”

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Posted 1 month ago

We look forward to hear how your walks go in Milo's new harness once it is a bit cooler, Pauline 😊 We are very pleased to hear that you found ti nice and easy to fit.

Posted 1 month ago

“Needed a larger girth piece for harness to put on over fleece. Prompt & efficient service. Best harnesses they have had, wash great.”

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Posted 1 month ago

Thank you for the lovely feedback, Fiona! It is great to hear that you received your new girth piece in good time 😊

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,573 reviews