PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,937 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

898

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great web site and harnesses, easy to size, very prompt delivery”

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Posted 3 weeks ago

We love that you found the website easy to use and that your order arrived in good time ☺️ Thank you for the lovely feedback!

Posted 3 weeks ago

“fits well, good instructions and looks comfortable.”

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Posted 3 weeks ago

Thank you for the 5 stars! We are very pleased to hear that you are happy with the fit of yur pup's harness and that they seem comfortable in it ☺️

Posted 3 weeks ago

“We have used a perfect fit harness for our dog for 8 years and they are very robust and well made and comfortable for our dog. As ever, we had great customer service & quick delivery with this order.”

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Posted 3 weeks ago

Wow! 8 years! We just love hearing from our long-standing customers! It is great to hear that the team looked after you well and that your delivery arrived in good time ☺️

Posted 3 weeks ago

“Just what I was looking for.”

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Posted 4 weeks ago

We are happy that you found us, Dawn 😊 Thank you for the 5 stars!

Posted 3 weeks ago

“Perfect fit by name, perfect fit by supply! The Large size harness was initially too long in the Girth Strap, so after contacting them, PerfectFit initially sent out a Medium Girth Strap in replacement. However, we then found the front part was too long, so blow me down if they didn't send out a smaller front part as well (the wrong size parts can now be returned). Now the harness truly is a "Perfect Fit", thank you guys, absolutely outstanding!”

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Posted 4 weeks ago

We are thrilled to be living up to our name, Tim 😊 It is wonderful to hear that you found our exchange service helpful in achieving the best fit for your pup.

Posted 3 weeks ago

“Having a "non-standard" dog it has always been impossible to find a harness that fitted, PerfectFit has been the solution Customer support was great helping with measurements and they could create a harness made from 3 separate sections, 2 large and one small. This made the correct size harness”

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Posted 4 weeks ago

We love to hear when we have been able to help with a well-fitting harness for a dog who has struggld in the past 😊 Thank you for the review, Peter!

Posted 3 weeks ago

“Great service, very good delivery and a harness that fits our Molly perfectly. Thank you”

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Posted 1 month ago

And thank you for taking the time to leave us a review! ☺️ Wishing you and Molly happy walkies!

Posted 1 month ago

“These harness and leads are the best. I've had one got 4.5 years and just purchased another for my new dog. So easy to put on and they just fit! Material and clips are excellent quality. Measuring was easy and so many color options. I honestly believe this harness will be one got for the lifetime of my dogs.”

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Posted 1 month ago

We are thrilled to have with us for the long haul!☺️ Thank you for taking the time to leave us such a lovely review.

Posted 1 month ago

“The two replacement parts were exactly what was needed, many thanks for the BRILLIANT customer service. We are foster parents for a German Shepherd charity, (German Shepherd Rescue South) and we would be lost without ‘Perfect Fit’ harnesses. We generally receive troubled dogs, always anxious and frustrated, frequently poorly socialised and often with terrible histories. The ability to safely walk these dogs and build a relationship is essential in the first three weeks and it is only with Perfect Fit we are able to do this safely and confidently, so thank you so much. I have attached a couple of pictures of Jax proudly sporting his new harness. Julie image001.jpg”

PerfectFit 5 star review on 20th November 2025

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Posted 1 month ago

Aw, this is lovely, Julie! Thank you for the amazing feedback and for all the care and hard work that you put in to supporting so many dogs who may not have had the best start in life. The beautiful Jax is looking VERY smart in his new harness ☺️

Posted 1 month ago

“The best harness ever I wouldn’t use anything else I’ve just ordered him a second one in blue Beautiful Fit perfect Easy to wash Amazing 🤩”

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Posted 1 month ago

Aw! Thanks Elaine! This is just lovely to hear ☺️ We are sure that your pup will look very smart in his new blue top piece.

Posted 1 month ago

“PerfectFit harness is amazing. First one I ordered was too small but they sent me several different options to try and I found the perfect fit for my Jack Russell. He is so relaxed now as he really disliked a harness that has to go over his head and instead of running away from me he now comes straight up to let me put it on. Happy me and happy dog! Thank you PerfectFit.”

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Posted 1 month ago

Well, we can't ask for better feedback than that, Ann! Thank you! ☺️ it is s lovely to hear that your little Jack Russell is so happy and relaxed when having his harness put on.

Posted 1 month ago

“Fits perfectly, dog is comfortable, all good”

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Posted 1 month ago

A good fit and a comfortable dog is the best review we could ask for, Diana! Thank you for the 5 stars! ☺️

Posted 1 month ago

“PerfectFit customer service are great. As my dog has aged her harness didn't fit any more. The website didn't give me enough information but on speaking to someone I was advised to send photos and I was recommended what was needed. It worked! I'm very happy with the product and the service. They way there are various options for return etc is great too, but I didn't need to use it. The suggestion was spot on! Thanks!!”

PerfectFit 5 star review on 19th November 2025

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Posted 1 month ago

Aw, what a beautiful picture, Claire! Thank you for sharing this with us ☺️ it is great to hear that the team helped you to upgrade your pup's harness and that the process was nice and simple for you.

Posted 1 month ago

“Absolutely love the PerfectFit harness once I figured out how to put it on. Lots of helpful information and videos too. One of the pieces was too big, but was dealt with really quickly and no fuss with a replacement before me returning the large piece. Thank you so much and now no backing out of a harness!”

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Posted 1 month ago

Thank you for your feedback, Ros! it is wonderful to hear that you found our fitting video helpful when you first received your harness and that the exchange service was quick and easy for you ☺️

Posted 1 month ago

“I am absolutely delighted with the two harnesses I have bought from you. My seven month old golden retriever is also very happy wearing it. I am very happy that I spoke to you before first ordering and when he grows out of these I will speak to you again to have the perfect fitting harness”

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Posted 1 month ago

This is great to hear, Debbie! Thank you for taking the time to leave us your feedback and share the picture of your beautiful Goldie in his harness with us. We look forward to hearing from you when he has grown a some more ☺️

Posted 1 month ago

“We have tried many harnesses for our border terrier and they’ve all been unsuitable the Perfect Fit harness is fantastic it’s comfortable doesn’t rub and she can’t escape out of it! I would recommend this product”

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Posted 1 month ago

Thank you for recommending us, Anna! We love that your lovely Border is happy and comfortable in her new harness and that you are pleased with the fit ☺️

Posted 1 month ago

“Best harness we’ve ever had! The team were so helpful in making sure we ordered the right size, it was shipped super quickly and arrived with a helpful guide on fitting it. My dog is a mixed breed so has quite a large girth but is smaller everywhere else and this harness fit him perfectly which has made us feel so much better walking him knowing he can’t accidentally slip out the harness. The padding also makes it super comfortable, I can’t recommend this enough.”

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Posted 1 month ago

Thank you for the lovely review, Laura and for sharing the picture of your beautiful boy in his harness with us. He is certainly looking smart! it is wonderful to hear how happy you are with his new harness and that you are both feeling more comfortable and secure ☺️

Posted 1 month ago

“Amazing harness, so comfortable and the leads are the best ever (2m fleece). Gives great control of our pup and feels much safer than other leads/harneses. Also the support and care and responsiveness of the company is the best you will get. Thank you! Brilliant product, brilliant service”

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Posted 1 month ago

Aw, what lovely feedback, Lulu! Thank you! ☺️ It is just wonderful to hear how comfortable and secure your pup is in their harness and that the team looked after you so well.

Posted 1 month ago

“The Perfect Fit harness system is brilliant in my opinion. As the harness comes in three parts it is easy to adjust the size - my beagle had a tail injury for a couple of months resulting in less walking and a weight gain - this meant that I needed to buy a new top piece to increase the size of his current harness slightly - easily done with a Perfect Fit harness (and far less expensive than having to buy a whole new one). Great product and washes well too! Highly recommend.”

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Posted 1 month ago

Thank you for the lovely review, Debra. it is great to hear that you could get a better fit for your pup just by changing the top piece up ☺️ Wishing him a speedy recovery!

Posted 1 month ago

“This is the second harness we've bought from PerfectFit and once again the service was fantastic. Friendly, efficient and committed to finding the best solution. The harness itself is excellent - comfortable and very secure. We use the 40mm one as it's much safer and works better for an active dog who goes on long walks”

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Posted 1 month ago

It is great to hear that the team looked after you well once again, Anna and that you are happy with your harness. Thank you for taking the time to leave us your feedback 😊

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,937 reviews