PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,573 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 5th August 2025

Anonymous

PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

785

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So much better than the previous harness we had for our EP, which was cnstantly working loose and slipping. It was also quite bulky and she'd run and hide whenever we went to put it on ! She absoulutely loves her PerfectFit harness and it's clearly a lot more comfotable for her. My only negative comment would be that the front ring is a little too small. Much more use if it was the same size as the top ring.”

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Posted 2 weeks ago

Thank you for your useful feedback regarding the front D-ring, chris. We will certainly pass that on to the development team. It is great to hear that your lovely girl is so much happier in her PerfectFit 😊

Posted 2 weeks ago

“Perfect fit for our mini dachshund. Also the material is soft and looks very comfortable.”

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Posted 2 weeks ago

We love that your little Daxi is happy and comfortable int heir new harness, Marcela! Thank you for the lovely review 😊

Posted 2 weeks ago

“Lovely leads to match the boys harnesses - good quality and coloured Co-ordinated too!”

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Posted 2 weeks ago

It is lovely to hear that your boys are looking all smart in their matching leads and harnesses, Joyce! Thank you for taking the time to leave us a review 😊

Posted 2 weeks ago

“Great service! Friendly and helpful from the word go, nothing was too much trouble and there was a determination to make sure we had a fit we were entirely happy with. We are delighted with the harness we purchased and our dog is so happy and comfortable wearing it. You were recommended to us and we would recommend to others. Thank you.”

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Posted 2 weeks ago

And thank you for the lovely Review, Cheryl! A happy dog and a happy customer is the best review that we could ask for! 😊

Posted 2 weeks ago

“The best dog harness on the market, in my opinion. Excellent customer service.”

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Posted 2 weeks ago

We love that you think we are the best, Wendy! Thank you for the review! 😊

Posted 2 weeks ago

“Great customer service, easy at-home try on. Lots of options. Fits well, not restrictive around the neck and cute colour. I emailed and telephoned and they are responsive on both.”

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Posted 2 weeks ago

It is great to hear that you found both the phoneline and email services helpful in choosing the best fit for your pup and that you are happy with the fit, Ella. Thank you for leaving us your feedback 😊

Posted 2 weeks ago

“Brilliant harness and brilliant service. Needed a bigger one for our Border so they sent us just the straps we neded instead of having to buy a whole new harness and they arrived next day!! Would definately recommend. Phill.”

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Posted 2 weeks ago

Thank you for the review Phill. It is great to hear that the team looked after you well to help you upgrade your lovely Border's harness 😊

Posted 2 weeks ago

“Excellent service, my order arrived the following... great product too”

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Posted 2 weeks ago

It is great to hear that you are happy with your new harness and that your order arrived in good time. Thank you for the review, Kathy! 😊

Posted 2 weeks ago

“Very happy with the harness. Was unsure of the size to order initially, but after contacting the sales team with my dog's information they were able to let me know the exact size required”

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Posted 2 weeks ago

It is great to hear that you are happy with your harness and that the team looked after you well to find the best sizing for your pup. Thank you for the 5 stars, James! 😊

Posted 2 weeks ago

“Great service, lovely products that live up to their name”

PerfectFit 5 star review on 20th July 2025

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Posted 2 weeks ago

What a gorgeous picture of your beautiful pair, Kate! Thank you for sharing and for taking the time to review us! 😊

Posted 2 weeks ago

“Excellent product and excellent service - very efficient”

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Posted 2 weeks ago

It is great to hear that you are happy with your new harness and that the team looked after you so well. Thank you for the review! 😊

Posted 2 weeks ago

“Great customer service from Josh and the team. We got a bigger harness and alternative fittings sent out very quickly in the post after our puppy grew very quickly!”

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Posted 2 weeks ago

It is great to hear that the team looked after you so well, Amy and that you received the larger pieces for your pup in good time. Thank you for taking the time to leave us your feedback 😊

Posted 2 weeks ago

“The best harness on the market in my opinion.”

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Posted 2 weeks ago

Thank you, Hayley! We love that you think that we are the best 😊

Posted 2 weeks ago

“Harness is a PerfectFit, Milo finds it comfy and easy to put on/take off….adding lead at front gives a much more relaxed walk… highly recommended”

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Posted 2 weeks ago

It is great to hear that your walks with Milo are feeling calmer with his new harness, Susan. Thank you so much for taking the time to leave us a review 😊

Posted 2 weeks ago

“Very helpful and knowledgeable staff. I got the Perfect Fit!”

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Posted 2 weeks ago

Thank you for the review, Denise 😊 it is great to hear that you are happy with the fit and that the team looked after you so well.

Posted 2 weeks ago

“Absolutely wonderful harness for my little dog- so much that I will be ordering them for all my (5) dogs now in their special colours. Can’t wait for them to arrive. The team are fab and so helpful. Thank you”

PerfectFit 5 star review on 18th July 2025

Helpful Report

Posted 2 weeks ago

Wow, Julie! Your 5 will look amazing in their matching PerfectFits! Thank you for taking the time to leave us such a lovely review and for sharing the picture of your beautiful pup in her new harness 😊 We can't wait to see all 5 of them together!

Posted 2 weeks ago

“Fantastic customer service!! So helpful when asking for extra pieces to be sent out, pretty much instant replies. Great product! I have tried pretty much every harness on the market and my dog is quite picky/has also grown a lot in the last few months, so nothing quite fits. It's great that everything is ao adjustable. Would definitely recommend! A bonus is that the materials are very soft and pliable, so it adapts to the dog very well (even if just teying to get comfy when lying down or curled up)”

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Posted 2 weeks ago

Thank you for taking the time to leave us such a lovely review! 😊 it is just wonderful to hear that the team looked after you so well and that you are happy with the fit, quality and design of your pup's new harness.

Posted 2 weeks ago

“This is our second one and have had no issues with it”

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Posted 2 weeks ago

Thank you for coming back to us for a second time, Michael and for taking the time to leave us a review. it is great to hear that you are happy with your harness :)

Posted 2 weeks ago

“After a lovely quick response to my queries, I received the harnesses and leads required within 2 days. As both of my Dachshunds had suffered twice from the dreaded IVDD I was very anxious to get a suitable harness that was both comfortable and safe for them and I was not disappointed. After adjusting to a perfect fit they were spot on and appeared to be soft and comfortable to wear.”

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Posted 2 weeks ago

Thank you for your lovely feedback, Beryl :) It is wonderful to hear that the harness suits your beautiful Daxies and is comfortable for them, even with their IVDD.

Posted 2 weeks ago

“I found it difficult to find a harness to fit my golden doodle. So perfect fit is a game changer. Especially recently when my dog is recovering from the removal of a saliva gland. The harness doesn’t have to go over her head.”

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Posted 2 weeks ago

It is wonderful to hear that you have been able to find a good fit for your lovely Golden Doodle. We hope that she is recovering well! Thank you for taking the time to review us! :)

Posted 2 weeks ago

PerfectFit is rated 4.9 based on 2,573 reviews