PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,573 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 5th August 2025

Anonymous

PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

785

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been looking for a while for a harness to fit my little chorkie and was pleased to find your harnesses which are perfect for him. The customer service when I rang was so helpful. Thankyou I will be back”

Helpful Report

Posted 2 weeks ago

We look forward to hearing from you and your lovely little Chorkie again in the future, Avril! Thank you for the lovely feedback 😊

Posted 2 weeks ago

“I have tried several different brand of harness and none of them fitted properly, one causing severe sores under my Boxer digs arms. Perfectfit was reccomend by another Bixer owner. It didn't take long to come & wow what a difference it has made. It really is a perfect fit. The straps under the arms and around the neck are lovely and soft ,I have confidence in the harness and Luna is happy to put it on and wear it. Thank you fir a great item 👍”

PerfectFit 5 star review on 16th July 2025

Helpful Report

Posted 2 weeks ago

And thank you, Sally for taking the time to leave us a review and share the picture of your beautiful Luna in her new harness with us. It is wonderful to hear that you are so happy with the fit 😊

Posted 2 weeks ago

“Nothing better than a name that simply defines the product, a perfect fit! Great support services as I ordered the wrong size for 1 of the pieces, completely my mistake, but I had the new piece in a couple of days with no hassle and easy instructions to send the other piece back.”

Helpful Report

Posted 3 weeks ago

We are very pleased that we are living up to our name, Simon! 😊 It is great to hear that the team sorted your exchange out nice and quickly and that you are now happy with the fit. Thank you for the review!

Posted 2 weeks ago

“I know that when I ring you for advice and assistance you are always friendly and helpful. My parcel for replacement harness pieces arrived within 24 hours. Wilf and Rosco look very smart and we know that each harness is sturdy and comfortable for them. Thank you!”

Helpful Report

Posted 3 weeks ago

And thank you for the lovely review! 😊 It is great to hear that you received, Wilf and Rosco's replacement pieces in good time!

Posted 2 weeks ago

“The customer service is brilliant and really helpful to get the perfect fit for our dog. They shipped the harness really quickly and the fit is really great for our staffy.”

Helpful Report

Posted 3 weeks ago

It is great to hear that the team looked after you so well to ensure the best fit for your lovely Staffy and that you received your harness in good time. Thank you for the review! 😊

Posted 2 weeks ago

“Highly recommend this harness. It is so soft and comfortable looking. I love that you can buy different pieces in different sizes rather than having to buy new harnesses as your dog grows.”

Helpful Report

Posted 3 weeks ago

Thank you for the review, Gillian! It is great to hear that you are happy with your new harness and that you are a fan of the modular design 😊

Posted 3 weeks ago

“Great product, all 3 of my dogs have at least one harness and they are all different sizes and not typically built, so I’m sure you can find your perfect fit for any dog. Highly recommend. Also - customer service is really nice and helpful! Will definitely be ordering more colours.”

PerfectFit 5 star review on 14th July 2025

Helpful Report

Posted 3 weeks ago

Aw, just look at your beautiful trio all in their PerfectFit, Dagmara! Just adorable! Thank you for sharing and for taking the time to leave us your feedback 😊

Posted 3 weeks ago

“I recently purchased a new dog lead which our dog trainer Charlie recommended and I couldn’t be happier with it! From the moment I started using it, I noticed a huge difference in both comfort and control during our walks. The quality is outstanding – it feels durable, well-constructed, and like it will last for years. My dog seems to enjoy our walks more too – she has the freedom to explore a bit while staying safe and secure. I can’t recommend this one enough. It’s practical, comfortable, and stylish – everything I was looking for!”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave us your lovely feedback, Heather. It is great to hear that your girl seems comfortable is is looking good in her new harness! 😊

Posted 3 weeks ago

“Great service from these guys, really helpful. The harness really is a perfect fit, it seems comfortable on my dog and keeps her secure. The choice of colours is fun. Highly recommended.”

Helpful Report

Posted 3 weeks ago

Thank you for the review! It is great to hear that we are living up tour name! 😊

Posted 3 weeks ago

“I phoned up and spoke to Jake (I think!). I wanted a replacement top piece for my dogs harness and the size label had worn off. Her different sections were S, XS, & XXS. Jake measured his dogs top piece, while I measured mine, and we worked it out. It arrived and is a Perfect Fit! Thank you very much. Great customer service!!”

Helpful Report

Posted 3 weeks ago

Aw, it is so good to hear that Jake looked after you well, Jane and that you managed to get your replacement sorted. Thank you for taking the time to leave us a review. We will be sure to pass your thanks on to Jake 😊

Posted 3 weeks ago

“The PerfectFit harness is great quality, with 3 sections and multiple ways to adjust for our growing puppy. It is a comfy shape and fits really well - not too bulky or combersome which has been a bonus in this warm weather. The customer service we received was excellent, especially from Jake, with sizing and fitting advice and support. Very impressed that we were sent alternative sizes so that we could try them out and find the combination that fits best.”

PerfectFit 5 star review on 13th July 2025

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave us a review and for sharing the picture of your gorgeous pup in their new harness. That a little cutie! 😊 It is so good to hear that you are happy with the fit and design and that Jake looked after you so well. We will be sure to pass on your thanks.

Posted 3 weeks ago

“As a dog trainer, I often recommend prefect fit harnesses. I have a number of sizes to demonstrate to clients and even lend them out, for them to try themselves. I'm slowly building up a mixture of all variations of all sizes. They are comfortable, don't need to squeeze over the head (which can be scary for some dogs). They come in so many different sizes that you will easily find a size that suits all shapes, and mostly, their customer service is fantastic, with helpful and supportive staff”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave us such a lovely review, Maria. We just love hearing from our long-standing customers. Thank you for continuing to recommend us to your clients. Your support is much appreciated!

Posted 3 weeks ago

“Amazing customer service. I bought a tiny base to replace my xs 15 as that was a bit loose. However the clips for the tiny sizes are different. I rang customer services and they were great. Sent me out various options which allowed me to try them and home and get right combination.”

Helpful Report

Posted 3 weeks ago

It is great to hear that you found our exchange service helpful to find the best fit for your pup and that th team looked after you so well. Thank you for the review! 😊

Posted 3 weeks ago

“Great customer service. I found their help and guidance on sizng not only speedy, but absolutely spot on! When they accidentally sent the wrong size, they fixed it immediately. As for the harness - it's super heavy duty, really comfortable, and has helped me manage my huge puppy really well. Love it!”

PerfectFit 5 star review on 11th July 2025

Helpful Report

Posted 3 weeks ago

Thank you for leaving us such a lovely review, Jess and t=for sharing the picture of your beautiful pup in their new harness with us. What a sweetie! 😊 It is great to hear that the team sorted your miss-pick nice and quickly and that you found the sizing advice useful!

Posted 3 weeks ago

“AMAZING customer service! My dogs harness wasn't quite right and they asked me to send measurements and photos, and sent me a selection to try until we got it right! The harnesses themselves are great because you can open/close them without your dog lifting paws (my dog has IVDD so it made it easier) and they're made of soft, quality materials. Definitely will come back!”

Helpful Report

Posted 3 weeks ago

This is great to hear, Sarah! We are so pleased to hear that the team looked after you so well and that you are happy with the design and quality of your pup's new harness. We look forward to hearing you again in the future! 😊

Posted 3 weeks ago

“Top quality merchandise and helpful customer service support.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave us a review, Chris 😊 It is great to hear that you are happy with the quality if your harness and that the team looked after you well!

Posted 3 weeks ago

“I have always used the Perfect Fit harness for my dog (for 5 years). The 3-piece design is well made and has been easy to ‘change’ as he grows, so you only need to buy individual pieces. I also like that the design means there is no need to put the harness over his head, it is easy to fastening/unfastening. Personally I like the reflective option, as it gives another level of safety on dark mornings/nights but if you prefer colour, there are many options.”

Helpful Report

Posted 3 weeks ago

Wow! 5 years, Jennifer! We love hearing from our long-standing customers! Thank you for taking the time to leave us a review, it is much appreciated 😊

Posted 3 weeks ago

“Always used these harnesses on my dogs, They are super to adjust to your dog and comfortable for the dog, They last years and wash lovely, I highly recommend thank you”

Helpful Report

Posted 3 weeks ago

And thank you, Stephen for taking the time to leave us such a lovely review. We are thrilled to hear that you have come back to us once again and that you are with us for the long haul! 😊

Posted 3 weeks ago

“Have used PerfectFit for my dogs for years. Very happy with quality and comfort.”

Helpful Report

Posted 4 weeks ago

We just love hearing from your long-standing customers, Sharon 😊 Thank you for stocking with us and for coming back to us once more!

Posted 3 weeks ago

“Fabulous customer service, top quality soft fleece harness purchased for my dog who has a slipped disk. Gemma was extremely helpful in sorting out the correct size for me and it fits our dog perfectly and is very comfortable for her. Extremely pleased with the service, quick despatch and would highly recommend”

Helpful Report

Posted 4 weeks ago

It is wonderful to hear that the harness is aiding with your poor pup's slipped disk, Christine and that Gemma looked after you so well. We will be sure to pass on your thanks 😊

Posted 3 weeks ago

PerfectFit is rated 4.9 based on 2,573 reviews