PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,341 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 2nd May 2025

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good service and perfect harness”

Helpful Report

Posted 1 week ago

It is lovely to hear that you are happy with your harness and that the team looked after you so well, Jacqui! Thank you for your review! 😊

Posted 5 days ago

“Service from Jake on the phone was excellent and he's a real credit to the company. Harness arrived in 2 days and was exactly as ordered. Great fit, great service, great company. Thank your”

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Posted 1 week ago

And thank you for your lovely review, Melanie. We love that you are happy with your new harness and that Jake looked after you so well. We will be sure to pass on your thanks 😊

Posted 5 days ago

“This is my second one as my puppy has grown bigger. This harness is excellent for bigger dogs. Well made and looks nice. Also lasts.”

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Posted 1 week ago

Thank you for your review, Tarja 😊 It is lovely to hear that you have come back to us again since your puppy has grown. We love that you are happy with quality and style of the harness.

Posted 5 days ago

“I have used these harnesses with my dogs for several years. I like the fact that I can adjust the straps to give a 'perfect fit'. The fabric of the back section is comfotable for the dog, although my current dog hates wearing a harness. It is easy to throw the harness in the washing machine when the fields are muddy.”

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Posted 1 week ago

We just love hearing from our long-standing customers, Hilary! Thank you for taking the time to leave us your lovely feedback 😊

Posted 5 days ago

“I love this harness. It really helps keep my pup from pulling. Easy to put on, very sturdy and well made. I would buy this again.”

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Posted 1 week ago

We love that you love your harness, Sallie! Thank yo for taking the time to leave us some feedback ☺️

Posted 1 week ago

“The Perfect Fit harness is just that - a perfect fit. We have one for our little puppy [his first harness] and one for our six year old dog. We would not use anything else, as they are so comfortable, lightweight and supportive of our dogs. We find they support the dogs in exactly the right place and make them [and us] feel secure when they are wearing them. I highly recommend this harness.”

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Posted 1 week ago

Thank you for taking the time to leave us such a lovely review, David! It is wonderful to hear that the harness offers both you and your pups a feeling of security ☺️

Posted 1 week ago

“The harness of great! It fits perfectly! The communication from the company was excellent - thank you! I would highly recommend this brand.”

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Posted 1 week ago

And than you for the lovely review, Ruth! ☺️ It is wonderful to hear that you recommend us!

Posted 1 week ago

“Our second perfect fit harness. Our dog loves wearing his. No restriction to movement, lovely soft fleece. A perfect fit!”

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Posted 1 week ago

It is wonderful to hear that we are living up to our name, Catherine! ☺️ Thank you for taking the time to leave us a review.

Posted 1 week ago

“If you’d have asked me last year it would have been 5 stars. My dog finds these harnesses very comfortable, they don’t rub and with her bro g a sighthound, being able to get separate pieces means you really can get a perfect fit. We replaced for larger sizes of all three when she outgrew the first one (we purchased when she was a puppy). However the second one has not lasted well (baring in mind she’s not even two yet, so we have not had it very long!) and two out of the three pieces are broken. Only the back piece is still intact. Dissapointing, and not good value for money if these are breaking so fast. It is the plastic buckle areas that are breaking. She doesn’t swim with it on and it’s under her raincoat when she’s walked in the rain and we have generally taken very good care of it! So, sadly, we won’t be purchasing again”

Helpful Report

Posted 1 week ago

Thank you for your useful feedback, Michelle. This is most unusual to see and certainly not what we would usually expect from our harness. We would like to replace these pieces for you, free of charge and will contact you directly to arrange this with you. With the intension of preventing this happening again, we may need to do a little investigating. It is most unusual for the webbing to fray and the clips to snap without some sort of external trauma. Whilst the harness is very durable, it is not indestructible and the scratches on the clip suggest that something might be rubbing on that area either whilst it is being worn or in storage, so it might be worth keeping an eye out in the coming weeks. Some other preventative tips that we suggest include: - Ensuring that your dog is supervised at all times whilst wearing the harness - Keeping an eye out for anything that could be rubbing on that area whilst your dog is wearing the harness (for example, we have had dogs who like to rub up against walls) or in storage. - Brushing off any dirt or grit from the harness after every use - Placing the harness in a wash bag in the washing machine and washing on a cool wash

Posted 1 week ago

“Really easy to use. It’s my second harness from Perfect fit. My first was good but now realise it was too big. The way they fit enables the dog to move freely.”

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Posted 1 week ago

Thank you for coming back to us for a second time, Michael ☺️ We love that you fine the harness nice and easy to use.

Posted 1 week ago

“Very helpful advice and very prompt delivery”

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Posted 1 week ago

It is great to hear that the team looked after you well and that your order arrived in good time, Sandra. Thank you for the 5 stars! ☺️

Posted 1 week ago

“I bought this front section of my existing perfect fit harness as the panel with the clasp on had split( I have had the harness for five years and it is worn twice every day). I really like the Perfect fit harness. Impressed that you can just replace each but rather than have to buy a full new harness. I would highly recommend it and very pleased with the product, company and speedy delivery.”

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Posted 1 week ago

Thank you for your lovely review, Dawn. We are pleased to hear that you are a fan of the modular design and that you recommend us to others ☺️

Posted 1 week ago

“The day my daughter introduced me to Perfect Fit harnesses qite literally chabged my life. My Cavalier King Charles boy Kym lost his leg at 4 months old and nightmare began, not because of the amputation but because it was impossible to get a harness that fitted him comfortably and didn't slide around his tummy when he walked. in that first 18 months i was buying a different harness every week and sometimes two or even once three. i spent easily £1500 on harnesses. My local charity shop loved my regular donations but Kym still wasn't able to enjoy his walks. Perfect fit are the big light at the end of my struggle. because of the mul;tiple different combinatios they fit my little tripod PERFECTLY. he loves his walks and people ask me where i get his array of colourful harnesses and i am extremely happy to point them towards Perfect Fit. i know also have a little chihuaua Chloe who even though is anly tiny in comparrisson to Kym is also proud to wear her array of colours on her walkf with him. She trots along by his side with her head held high. Thank you Perfect Fit for your PERFECT harnesses.”

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Posted 2 weeks ago

What a lovely review, Carol. Thank you for taking the time to leave us your feedback 😃 It is wonderful to hear how comfortable Kym is in his PerfectFit and that both he and Chloe have a selection of colours... everyone needs some variation in their wardrobe! 😃

Posted 2 weeks ago

“As good as the first one I had about 5 years ago which is just starting to wear out .great quality and service can't fault perfectfit at all .”

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Posted 2 weeks ago

It is great to hear that the harness is standing the test of time, Linda. Thank you for coming back to us once again and for taking the time to leave us a review 😃

Posted 2 weeks ago

“Excellent product, and very quick delivery. Perfect”

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Posted 2 weeks ago

It is great to hear that you are happy with your harness and that it arrived in good time, Maureen. Thank you for the review 😃

Posted 2 weeks ago

“The original perfect fit harness had become a bit tight as our puppy had grown. So good to be able to replace the top section with the next size up and we now have a comfortable, well-fitting harness again. Well made and nicely padded, perfect for our walks together.”

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Posted 2 weeks ago

Wishing you and your lovely pup many happy walkies ahead, Debra! Thank you for the review! 😃

Posted 2 weeks ago

“This is the second Harness we have purchased, very pleased with quality fit and service received on both occasions.”

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Posted 2 weeks ago

Thank you for coming back to us for a second time, Joy and for taking the time to review us! 😃

Posted 2 weeks ago

“Fabulous harness for my little rescue dog I have been recommending Perfect Fit Harnesss for 3-4 years now as a client of mine had her three dogs in them and I was very impressed with how they conformed to the dogs. So other clients and friends have purchased them and they have been very impressed and delighted!”

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Posted 2 weeks ago

Thank you for recommending us to your clients and friends, Angela! We do appreciate your support 😃

Posted 2 weeks ago

“was to awkford fitting it , sent it back”

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Posted 2 weeks ago

Thank you or the feedback, George. We are always happy to help with fitting advice over the phone or via email. If you would like to give it another go, please do get back in touch and we will be happy to advise 😃

Posted 2 weeks ago

“Fantastic quality and the only brand of harness that fits my boxer who has an incredibly deep chest but is petite elsewhere. I would give 5 stars if they fitted a handle at the back, like the Julius harnesses.”

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Posted 2 weeks ago

Thank you for the feedback, Sarah. We have passed your thoughts regarding a handle on to the development team 😃

Posted 2 weeks ago

PerfectFit is rated 4.9 based on 2,341 reviews