PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,722 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th September 2025

836

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit by name and perfect fit by nature. These harnesses are excellent and made in the UK. What’s not to like.”

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Posted 6 days ago

it is great to hear that we are living up to our name, Matt! Thank you for the review! 😊

Posted 2 days ago

“Responded very quickly to my question about the part I needed to replace for my dog. Once ordered despatch was very quick”

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Posted 1 week ago

It is great to hear that replacing a section of your harness was quick and easy, Daphne ☺️ Thank you for the lovely feedback!

Posted 2 days ago

“I always buy these leads and harnesses as they are made well, fit well and they are so helpful to deal with Lots of colours to choose from too.”

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Posted 1 week ago

it is great to hear that you come back to us as you are happy with the fit and style and that the team have looked after you well. Thank you for the lovely feedback! ☺️

Posted 2 days ago

“Explored PerfectFit as it is fully fleece lined. It’s a three part system to ensure that PerfectFit. Bought it because their customer support team engaged with my questions and recommended a specific size based on my dog’s measurements and pictures. THEN they found me a US-based reseller to help avoid shipping and tariff costs. Even pulled my order out of the post and cancelled it. Top Marks! The fit works great and the fleece helps avoid rubbing on tender “armpits.”. My pup is skittish, so having options on how I can put it on her is an added bonus. She’s still growing, so I’ll be back to replace pieces as she grows. Front clip works a treat as well due to how well this fits my dog. If they don’t fit in the chest, the front clip is useless.”

PerfectFit 5 star review on 11th September 2025

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Posted 1 week ago

Thank you for your thorough review, Heather and for sharing the picture of your lovely girl in her hanress with us. She's just lovely! ☺️

Posted 1 week ago

“We ordered harness parts and one of them was a little small just based on the original one that we had. Perfect fit sent us a bigger piece and it fits perfectly. We can recommend this company and their harnesses”

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Posted 1 week ago

It is wonderful to hear that you found the exchange service helpful in ensuring the best fit for your your pup, Carol. Thank you for the review! ☺️

Posted 1 week ago

“I’ve had many harnesses over the years, some expensive ones but there’s no comparison with the perfect fit harness it’s simply the best 😊”

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Posted 1 week ago

Thank you for your lovely feedback, Sue and for sharing the pictures of your lovely pup with us. Just adorable! We are very pleased that you think we are the best! ☺️

Posted 1 week ago

“The Harness is the best one I have ever tried on my Cocker Spaniel. I think that the most important thing for fitting a harness on your dog is being a good fit and very comfortable for your dog to wear. This is the second Perfect-Fit I have purchased and will definately buy a third one if need be. Perfect-Fit do a lovely range of colours and the most important of all is that they are very helpful if you have any concerns about sizes and fitting Angela Cunnington”

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Posted 1 week ago

Thank you for your lovely feedback, Angela! ☺️ It is lovely that you have come back to us for a second time and are still very happy with your harness.

Posted 1 week ago

“Thank you for the incredibly friendly and helpful customer service, helping us to get the correctly fitting harness for our new Chihuaua puppy. We will be back for another once he has grown for sure!”

PerfectFit 5 star review on 10th September 2025

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Posted 1 week ago

Awww, just look at this beautiful pair in their matching PerfectFits, Jessica! Just adorable! 😊☺️ We look forward to hearing from you as your pup grows!

Posted 1 week ago

“We love the Perfect Fit Harness, mainly because it is unique in design and adaptable to your dogs shape and size. The pieces can be replaced individually as the wear out. It washes well and is strong enough to take the excitement and eneergy of Ollie our Springer spaniel when he is out walking or charging through the woods.”

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Posted 1 week ago

Thank you for the review, Julie. We are very pleased to have Ollie the Springer's tried and tested stamp of approval! 😊

Posted 1 week ago

“Fab harness had this for our staffy since a pup recommended by our dog walker/trainer. Not too bulky and washable.”

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Posted 1 week ago

Thank you, Sarah. We love that you think the harness is fab! 😊 Wishing you and your Staffy happy walkies!

Posted 1 week ago

“Really friendly and helpful customer service with prompt delivery”

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Posted 1 week ago

Thank you for the review, Mark. It is good to hear how well the team looked after you and that you are happy wit the clip 😊

Posted 1 week ago

“Customer service is great and the harness was sent on the day of the order. I’ve ordered PerfectFit harnesses in the past and have always been very pleased with the quality”

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Posted 1 week ago

It is wonderful to hear that the team looked after you well and that your order arrived in good time, Pamela. Thank you for the lovely feedback 😊☺️

Posted 1 week ago

“The harness was perfect as always. Now that I know his measurements it is so easy. The young man who answered my call was very kind and efficient. Thank you Perfect Fit.🐕‍🦺”

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Posted 1 week ago

Jake will be very pleased to be called a 'young' man, Virginia! ☺️ Thank you for the lovely review and it is great to hear that you find ordering easy now that you have your pup's measurements.

Posted 1 week ago

“Gilly was very helpful with the sizing up,so when the harness came it was the perfect fit.”

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Posted 1 week ago

It is great to hear that Gilly looked after you well to help with upsizing your pup's harness. We will be sure to pass on your thanks ☺️

Posted 1 week ago

“Coco is very happy and comfortables with her first harness. Comes with easy to follow directions of how to fit and with a very helpful call I was sent an alternative piece which made all the difference to her fit . Perfect”

PerfectFit 5 star review on 9th September 2025

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Posted 1 week ago

Aw, Coco is looking super in her new harness, Sally! Thank you for sharing the pictures with us ☺️ It is great to hear that you found our exchange service useful in finding the best fit for her!

Posted 1 week ago

“This is my third perfect fit harness, i have 3 dogs and they all wear them, all different colours so i can identify which one belongs to which dog. I would highly recommend these harnesses The customer service is brilliant, only a phone call away if you ever need to speak to someone”

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Posted 1 week ago

We love that you have a PerfectFit for all three of your pups Fiona, and we also love your colour-code idea! ☺️ Thank you for the lovely review.

Posted 1 week ago

“Perfect fit is exactly what it says, this is the fourth one I've bought. However struggled with the website this time, had to keep logging out to update each item. Also tried to place order by phone but was told no one was available and that they would call me back. No one did. So in summary the product is 5star but customer service not what I've come to expect over the last nine years.”

Helpful Report

Posted 1 week ago

Thank you for the review, Yvonne. We are sorry to hear that you did not hear back from us, that is most unusual, so do except our apologies. Although we have not had any other reports of customers having problems placing an order, We have passed your feedback regarding this on to the IT team just in case ☺️

Posted 1 week ago

“Perfect Fit harnesses live up to their name - soft, secure, and backed by outstanding customer service! Our second Perfect Fit harness and still the best - happy dog, happy owner!”

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Posted 1 week ago

A happy dog and a happy owner is the best review that we could ask for, Lesley! Thank you for the lovely feedback ☺️

Posted 1 week ago

“Excellent customer service and support thank you”

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Posted 1 week ago

It is lovely to hear that the team looked after you so well, Louise! Thank you for the feedback! ☺️

Posted 1 week ago

“Fast delivery, perfect in fact ❤️”

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Posted 1 week ago

We love that we are living up to our name and that your new harness arrived in good time. Thank yo for the review, Tracy!☺️

Posted 1 week ago

PerfectFit is rated 4.9 based on 2,722 reviews