PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,932 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 18th December 2025

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice item now replaced the medium to large as she has grown up”

PerfectFit 5 star review on 4th December 2025

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Posted 2 weeks ago

Thank you for the review, Gary and for sharing the picture of your beautiful girl with us! Just stunning! ☺️

Posted 2 weeks ago

“Brilliant.......and extremely helpful people, couldn't have been more helpful.”

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Posted 2 weeks ago

Aw, we love that the team looked after you so well. Thank you for the lovely review! ☺️

Posted 2 weeks ago

“Very quick replacement piece provided.”

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Posted 2 weeks ago

Thank you for the 5 stars, Jan! It is great to hear that you replacement piece arrived nice and quickly ☺️

Posted 2 weeks ago

“Wish I’d bought one years ago! Fantastic product. Versatile & hardwearing”

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Posted 2 weeks ago

We are very happy that you have found us now, Louise! Thank you for the review! ☺️

Posted 2 weeks ago

“I sent the size of my labradoodle puppy with pictures to perfect Fit. They immediatley sent an email with the right size to order. It arrived very quickly and fitted my puppy perfectly Many thanks”

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Posted 2 weeks ago

It is wonderful to hear thar you are happy with your Labradoodle's new harness. Thank you for the lovely feedback! ☺️

Posted 2 weeks ago

“Just bought Daisy's second PerfitFit harness, she's almost 18 weeks old and has grown so much she's now wearing the first harness fully extended. The new harness is quite a bit bigger and will keep her going for a while. I emailed the customer services team for advice about her follow on harness, it arrived quickly and having started her with PerfectFit early there's no problem with her wearing it. The harness is lovely and soft, the fleece parts are wide enough to distribute the weight and there's no rubbing, she's more than happy to have her harness on. I chose a different colour for the top piece so at the moment we have a choice of colour to wear which is nice.”

PerfectFit 5 star review on 2nd December 2025

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Posted 2 weeks ago

Thank you for the review, Helen and for sharing the picture of Daisy in her harness with us. She's just adorable! We love that you have a colour selection for her! ☺️

Posted 2 weeks ago

“Great advice with sizing, not easy buying for an Italian greyhound. Harness is superb. Soft and adjustable. The rainbow colours look really cute.”

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Posted 2 weeks ago

It is lovely to hear that the team were helpful in choosing the best fit for your pup. Thank you for taking the time to leave us a review ☺️

Posted 2 weeks ago

“Great service, I emailed in about what size to buy and received a fast and detailed response about which size to buy. We ended up with L-S-L to fit our deep rib caged but small chested GSD x Collie. We are very happy with the fit and it fits much better than any standard sized harness he’s ever had which usually are too big around the front.”

PerfectFit 5 star review on 1st December 2025

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Posted 2 weeks ago

Thank you for the review, Jess and for sharing the picture of your beautiful pup in his harness with us. It is wonderful hear that you are happy with the fit ☺️

Posted 2 weeks ago

“Brilliant harness fit for our two miniature poodles. Really gentle on them but still in total control of them. Great fit, would definitely recommend,”

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Posted 2 weeks ago

We love that your two little poodles are happy and secure in their harnesses, Linda. Thank you for taking the time to leave us a review ☺️

Posted 2 weeks ago

“Really helpful customer service guidance on which size to buy. The harness fits perfectly and is good quality.”

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Posted 3 weeks ago

It is great to hear that the team looked after you well and that you are happy with the quality and fit. Thank you for the review ☺️

Posted 2 weeks ago

“Very helpful, great company”

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Posted 3 weeks ago

It is great t hear that the team looked after you well, Susan. Thank you for the 5 stars! ☺️

Posted 2 weeks ago

“Friendly and helpful customer service, arrived promptly and fits perfectly. Great company 👌”

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Posted 3 weeks ago

Thank you Ellen! ☺️ We love that the team looked after you so well, your order arrived in good time and that you are happy with the fit.

Posted 3 weeks ago

“Very impressed with this dog harness and the excellent customer service from PerfectFit! The original front piece was too big but the smaller size, replaced free of charge, and very quickly, fits perfectly. They even sent a larger top piece at the same time and I now have a harness that fits my dog perfectly and feels secure without being restrictive. The material is strong yet lightweight and the fleece makes if comfortable to wear. Putting it on is quick and easy, the dog seems much more comfortable as his neck is not being pulled, walks are smoother, with less pulling, and I feel confident knowing my dog is safe. Highly recommend this harness to anyone looking for quality and comfort, and PerfectFit for their customer service!”

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Posted 3 weeks ago

Thank you for taking the time to leave us such a thorough and positive review, Carol. it is great to hear that you found our exchange service nice and simple and that you are now happy with the quality and fit of your pup's new harness ☺️

Posted 3 weeks ago

“First class customer service! It's very rare in this day and age that a company makes you feel like a valued customer. The harness is beautifully made and it really is a "perfect fit!!"”

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Posted 3 weeks ago

What a lovely review, Samantha. Thank you ☺️ It is great to hear that the team looked after you so well and that you are happy with the quality and fit of your pup's new harness.

Posted 3 weeks ago

“I looked on line at this and looked at the measurements. So I rang up to order the harness I spoke to Jake about the size and we agreed on the size. It couldn't be easier fantastic customer service great products too.”

PerfectFit 5 star review on 26th November 2025

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Posted 3 weeks ago

Aw, we are loving the lilac on your lovely girl, Kate! 💜 It is wonderful to hear that Jake looked after you well and you have found the whole experience nice and simple. Thank you for taking the time to leave us a review ☺️

Posted 3 weeks ago

“Needed a longer strap for under belly to go over equafleece, perfect”

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Posted 3 weeks ago

It is wonderful to hear that you just needed to replace one part of the harness to allow for your equafleece, Linda. Thank you for the 5 stars! ☺️

Posted 3 weeks ago

“Excellent fit unable to pull free from the harness. Safe and comfortable”

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Posted 3 weeks ago

A safe and comfortable dog is the best review that we could ask for, Catherine. Thank you for the lovely feedback ☺️

Posted 3 weeks ago

“Great web site and harnesses, easy to size, very prompt delivery”

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Posted 3 weeks ago

We love that you found the website easy to use and that your order arrived in good time ☺️ Thank you for the lovely feedback!

Posted 3 weeks ago

“fits well, good instructions and looks comfortable.”

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Posted 3 weeks ago

Thank you for the 5 stars! We are very pleased to hear that you are happy with the fit of yur pup's harness and that they seem comfortable in it ☺️

Posted 3 weeks ago

“We have used a perfect fit harness for our dog for 8 years and they are very robust and well made and comfortable for our dog. As ever, we had great customer service & quick delivery with this order.”

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Posted 3 weeks ago

Wow! 8 years! We just love hearing from our long-standing customers! It is great to hear that the team looked after you well and that your delivery arrived in good time ☺️

Posted 3 weeks ago

PerfectFit is rated 4.9 based on 2,932 reviews