PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,339 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 2nd May 2025

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got one for my growing puppy, emailed in the measurements and the staff were really quick to respond with the recommendations. Arrived on time and, as named, fit perfectly 😊”

PerfectFit 5 star review on 6th April 2025

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Posted 1 month ago

It is wonderful to hear that we are living up to our name and that your pup's new harness arrived in good time, Bruno! Thank you for the review! 😊

Posted 4 weeks ago

“Excellent service. Delivery was quick.. Harness was easy to fit.. Has made walking on lead much better it's now a pleasure. My dog soon got used to having it put on and it is more soft than others we have used.”

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Posted 1 month ago

It is just great to hear that the harness has improved your walks, Barbara and that your pup got used to it nice and quickly. Thank you for the lovely feedback 😊

Posted 4 weeks ago

“Both my dogs wear perfect fit and I know they are safe and secure and I like that you can buy replacement pieces when they are growing up”

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Posted 1 month ago

We love that you have a PerfectFit for both of your pup's, Jo! Thank you for the lovely review 😊

Posted 4 weeks ago

“Great harnesses and really helpful staff - Jen, thank you so much for everything 🙏🐶🐶”

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Posted 1 month ago

It is great to hear that you are pleased with your new harness and that Jen looked after you so well, Karen. We will be sure to pass n your thanks to her 😊

Posted 4 weeks ago

“Excellent service. Thank you so much!”

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Posted 1 month ago

We love that the team looked after you so well, Di. Thank you! 😊

Posted 4 weeks ago

“This is the 3rd harness ordered as recommended by our dog trainer and walker. Only replaced after 2 years as dog got caught and harness had to be cut.”

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Posted 1 month ago

Thank you for coming back to us for a 3rd time, Sarah! We hope your dog is OK after their ordeal?? Thank you for taking the time to leave us a review 😊

Posted 1 month ago

“The size guidance given over the phone was very helpful. We are pleased with the harness and have bought a sceond!”

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Posted 1 month ago

Thank you for coming back to us for a second harness, Terry! it is great to hear that you found the helpline helpful in find the best fit for you pup. Thank you for the lovely feedback 😊

Posted 1 month ago

“Great service, good fit and looks nice🐶”

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Posted 1 month ago

Thank you Kay! We love that you are happy with the service and fit of your harness 🥰

Posted 1 month ago

“Bello e funzionale”

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Posted 1 month ago

Thank you for your review, Alberta 🥰 We love that you have found the harness to be functional and that you are also pleased with how it looks!

Posted 1 month ago

“Amazing company! So friendly and helpful and their products are the best available. Highly recommend!”

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Posted 1 month ago

Thank you for taking the time to leave us a review, Tony. It is great to hear that you are pleased with your new harness and that the team looked after you so well 🥰

Posted 1 month ago

“The Perfect Fit is exactly what it says. We ordered the same as first time but needed a slight change. The alternative was sent for us to try until we got it exactly right. My dog is very comfortable in his new harness.”

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Posted 1 month ago

It is just great to hear that we are living up to our name, Susan and that you found the exchange service helpful in finding the best fit for your pup. Thank you for the lovely feedback! 🥰

Posted 1 month ago

“Very helpful on the phone, the harness arrived next day and it is a perfect fit.. cannot ask for more than that”

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Posted 1 month ago

This is great to hear, Sarah! We love that you are happy with the fit, that the team looked after you so well and that it arrived in good time 😊

Posted 1 month ago

“Our pup decided to chew one of the straps while unsupervised. The beauty with this product is that I just had to order the replacement section and not the whole harness - a very useful aspect.”

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Posted 1 month ago

Thank you for the review, Neil 😊 It is great to hear that you are a fan of the modular design!

Posted 1 month ago

“As the name states … perfect fit and great customer service , all 3 of my dogs have a Perfect Fit harness , best on the market. I love their offer to send you parts to try and trust you to send back the wrong size part . Lovely company , wonderful product , I got the size right first time this time but previously they have been really helpful”

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Posted 1 month ago

We LOVE that all three of your pups have a PerfectFit Linda! Thank you for coming back to us once again and for leaving us such a lovely review 😊

Posted 1 month ago

“The harness is quite literally a perfect fit! I emailed customer services as I was unsure of the correct size to buy my puppy. This harness fits well, comfortable and can be put on the dog in mulitple ways. My dog has taken to it well. Would highly recommend. I also don't feel so bad when he is pulling like a train!”

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Posted 1 month ago

Thank you for recommending us, Corrinne 😊 It is great to hear that you are happy with he comfort and fit and that your puppy has taken to it well.

Posted 1 month ago

“The fit is perfect for my cross breed as you can customise the fit to ensure that it is the correct shape for your dog. Also the bonus is that it is easy to get on and off without causing any stress to my dog”

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Posted 1 month ago

It is great to hear that you found the best combination of pieces for your lovely cross, Christine 😊 Thank you for taking the time to leave us a review.

Posted 1 month ago

“Used the calculator for the right size for Hamish my BT he was at the top end of the scale for small. I tried it and thought maybe bigger. I sent photos. Jake was great getting back to me quickly. First thing the back was on the wrong way ! Silly me. But he also felt the pictures after the adjustment looked like another set would be better. Amazingly it arrived the next day and as they say was a perfect fit. 5* all round. Quality is fantastic so comfortable for him customer services fantastic. Would highly recommend”

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Posted 1 month ago

Wow! Thank you for taking the time to leave us such a lovely review, Fiona! It is wonderful to hear that you now have the best fit for your BT and that Jake looked after you so well. We will be sure to pass him your thanks 😊

Posted 1 month ago

“I have had perfect fit leads and harness for a number of years. The harness is perfect, but I am a bit disappointed with the lead, there is no handle loop to hold the lead on 2 meter length lead .”

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Posted 1 month ago

Hi Beverley. Don;t worry, I can help with this! 😊 The 2m lead can be used in two ways. *You will notice that it has little metal loops all the way down its length. If using as a single lead, you can loop one end over to create a handle. *Alternatively, you can use it as a double ended lead attached to both the front and rear D-rings on the harness. This give you the ability to offer gentle guidance from the front during loose-lead training.

Posted 1 month ago

“As you would expect, my new harness is a perfect fit! Highly recommend”

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Posted 1 month ago

Thank you for recommending us Jenny! We love that we are living up to our name! 🥰

Posted 1 month ago

“Does what it says perfect fit 👍”

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Posted 1 month ago

It is wonderful to hear that we are living up to our name, Steve! Thank you for your lovely feedback 🥰

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,339 reviews