PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,932 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 18th December 2025

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most comfortable harness my dog has worn and the ability to get a great fit was key to this. Perfect fit team were really helpful in choosing and prompt when helping me to adjust. Great product!”

PerfectFit 5 star review on 10th November 2025

Helpful Report

Posted 1 month ago

Your pup certainly looks happy and comfortable in their new harness, Elaine. What a little sweetie! Thank you for sharing! 😊

Posted 1 month ago

“Excellent customer service to help with amending an order and sending a replacement. Only downside is having to pay for return of the pieces that are too large.”

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Posted 1 month ago

Thank you for the review, Joanne 😊 It is great to hear that you found the exchange service helpful in achieving the best fit for your pup. As we pay the postage for any extra pieces to be sent out to try and do not ask for payment upfront for these, we do ask the customer to cover the cost of returning any unwanted items. However, the most important thing to us is that as many dogs as possible have safe and comfortable harnesses, so, if this is a problem, we will usually be able to do something for you.

Posted 1 month ago

“This is the first harness my puppy has not tried to chew or wriggle out of! I’m assuming this is because it’s so comfy and easy to get on and off. Great product and customer service.”

PerfectFit 5 star review on 7th November 2025

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Posted 1 month ago

We love that your puppy seems happy in their new harness, Tracy! Thank you for the review and for sharing the picture of her in her harness with us. She's just beautiful. We are loving the pink against her black coat! 😊

Posted 1 month ago

“It truly is the Perfect harness! I live in the US and found this through IG. I have tried many different harnesses with my dogs and non have been perfect. I also have a dog who doesn’t like anything going over her head. All 3 dogs have been comfortable and happy in thier new harnesses. Highly recommend!”

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Posted 1 month ago

Thank you for taking the time to leave us a review, Angela and for sharing the picture of your beautiful trio in their PerfectFits. They certainly look very smart! 😊

Posted 1 month ago

“These are well made and fit my dogs well. They wash well and come up as good as new.”

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Posted 1 month ago

It is wonderful to hear that you are happy with thee quality of the harness and that it is standing the test of time. Thank you for your review, Charles 😊

Posted 1 month ago

“An excellent company to deal with. Excellent customer service where you get to speak with a real human without longwinded automation. I unfortunately ordered the wrong size of harness for my puppy and Jake was extremely helpful, sending me various sizes to try and then I sent back the excess. First class and will definitely be recommending.”

Helpful Report

Posted 1 month ago

We love that you found the exchange service helpful and easy to use to ensure the best fit for your pup, Deborah. Thank you for the lovely feedback and we will certainly pass your thanks on tot Jake 😊

Posted 1 month ago

“Lovely harness. Very helpful customer service”

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Posted 1 month ago

We are so happy to hear that the team looked after you so well and that you are pleased with your new harness. Thank you for taking the time to leave us a review 😊

Posted 1 month ago

“Bought as Christmas present for my daughter's dog, so not able to fit it yet. Just hope if it not the right fit at Christmas that I will still be able to exchange? Couldn't give proper star rating, but field was required to submit comment so went down the middle.”

Helpful Report

Posted 1 month ago

Thank you for your review, Jean 😊 As long as the harness has only been tried on and not worn out on a walk, we are more than happy to exchange if the fit isn't quite right.

Posted 1 month ago

“As always great communication and advice from the team. I bought this for my sons dog as I purchased 2 for my own dogs 7 years ago and still in great working order despite lots of machine wash’s. Highly recommend”

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Posted 1 month ago

Well, than you for recommending us to your son, Caroline! it is great to ear that your other harness are still going strong! Than you for the lovely feedback 😊

Posted 1 month ago

“Very helpful advice on a sizing query for my growing puppy, speedy delivery of a perfect fitting harness, highly recommend”

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Posted 1 month ago

It is great to hear that the team looked after you well and ensured the right fit for your pup and that your order arrived in good time, Penny. Thank you for the lovely feedback! 😊

Posted 1 month ago

“Amazing, my dog is a rescued crossbreed of about 10 different breeds so his shape is not standard and all previous harnesses have either limited his range of motion on his front legs or have sat on the wrong part of back. It is so refreshing to have one that fits him perfectly and allows him to move freely. He used to have some avoidance of the harness going of his head , lip licking and a shake off after but this harness eliminates us even having to do that, we now just clip around his head. He is not avoidant of this harness and it makes me so happy. Can’t wait to buy more colours for him.”

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Posted 1 month ago

Aw, this makes us so happy too Lucy! What a joy to hear that your pup is happier in his PerfectFit 😊 Thank you for taking the time to leave us such a lovely review!

Posted 1 month ago

“The best harness around !! Our dog moves with ease & comfort & the customer service is 5star !”

PerfectFit 5 star review on 4th November 2025

Helpful Report

Posted 1 month ago

We love that you are happy with the fit of your pup's harness and that the team looked after you so well, Stephanie. Thank you for the review and for sharing the pic of your beautiful dog in their harness with us! 😊

Posted 1 month ago

“Excellent design Purchased slightly larger top piece to enable harness to fit more easily over an Equafleece No need to purchase a completely new harness”

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Posted 1 month ago

Aw, thank you for sharing the picture of your beautiful pup in his harness and Equafleece. He's just adorable! 😊 Thank you for the lovely review, Jill!

Posted 1 month ago

“Prior to ordering, the team were extremely helpful and friendly, answered all of my questions and gave a recommendation on sizing for my puppy. The harness was dispatched quickly and arrived promptly, and is well made. It's super adjustable and fits my pup perfectly (with plenty of adjustment left for him to grow in to). It's easy to put on and take off, and little Hank moves freely and comfortably whilst wearing it. Being a dachshund, I like that it allows free movement of his front legs and doesn't put a strain on his neck/back. Ideal, just what I've been looking for (it's my third attempr harness in 4 weeks 😂) - will be sticking with PerfectFit going forwards!”

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Posted 1 month ago

Than you for the thorough review, Holly! We love that Hank is happy and comfortable in his new harness and that the team looked after you so well to ensure the best fit for him 😊

Posted 1 month ago

“On time and exactly as described”

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Posted 1 month ago

This is great to hear, Jennifer. Thank you for the review! 😊

Posted 1 month ago

“Harness arrived quickly, excellent quality and fit.”

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Posted 1 month ago

We love that you are happy with the quality and fit of your new harness, Christine and that it arrived in good time. Thank you for the review! 😊

Posted 1 month ago

“The perfect harness I bought when my pup was younger has just had an upgrade. I only had to change one piece (girth) to make it fit. The website was easy to use and the size guide was accurate”

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Posted 1 month ago

It is great to hear that changing just one piece of your pup's harness did the trick. Thank you for the review! 😊

Posted 1 month ago

“Quick Delivery. Good quality. Correct size. Highly recommend.”

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Posted 1 month ago

We love that you are happy with the quality and fit of your new harness, Carol 😊 Thank you for the feedback!

Posted 1 month ago

“I'm really pleased with the perfect fit harness I got for my border terrier Alfie. I filled in the questions to find out which size combination would fit him best, and despite my initial misgivings (surely he's bigger than a XXS?) it really does fit him perfectly. And Alfie is very happy that it doesn't have to go on over his head! I like the fact that you could change the size for free if it didn't fit too. Great company.”

Helpful Report

Posted 1 month ago

Thank you for the review, Jane. It is so lovely to hear that Alfie is happy in his new harness and that you found the sizing calculator helpful in choosing the best fit for him 😊

Posted 1 month ago

“great harness, good fit and allows for adjustments, comfortable for the dog and looks good. Delivery was fast and customer service was great, very helpful.”

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Posted 1 month ago

Thank you for the lovely review, Fiona! 😊 It is wonderful to hear that you are happy with the fit and that the team looked after you so well.

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,932 reviews