PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,838 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 26th October 2025

Anonymous

PerfectFit 5 star review on 24th October 2025

Suzanne Auld

Kate

PerfectFit 5 star review on 21st October 2025

Jan Perryman

868

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very soft,washable, Able to buy individual parts as pup grows.Very helpful efficient staff.Order to delivery easy and fast”

Helpful Report

Posted 1 month ago

Thanks so much Sally :)

Posted 1 month ago

“Excellent service from start to finish. Would highly recommend this company. Customer services were particularly helpful”

PerfectFit 5 star review on 2nd October 2025

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Posted 1 month ago

What a gorgeous pooch Carol, looking fab in red too! :)

Posted 1 month ago

“My 3 dogs have all worn Perfect Fit harnesses. The best thing is being able to get separate sections as your dog grows or the get damaged.”

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Posted 1 month ago

So pleased you like it Margaret :)

Posted 1 month ago

“Best harness for comfort, fit and wear. This is the second we’ve bought as our dog has grown, the first is still in really good condition despite many miles, muddy walks and washes.”

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Posted 1 month ago

Thank you very much for your wonderful review, Abigail! :)

Posted 1 month ago

“What a fantastic company Perfect Fit Harness are. I am absolutely delighted with the two harness's I have purchased. They are so comfortable for my dogs. I got the size wrong but customer services were so very helpful and sent out quickly the extra bits I needed. Highly recommended.”

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Posted 1 month ago

Thank you for your kind words, Hayley. We are happy to help, anytime! :)

Posted 1 month ago

“Lovely attentive staff. Very friendly and helpful to our requirements. Quality of harness is first class. Very impressed.”

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Posted 1 month ago

Thank you Steve :)

Posted 1 month ago

“Great fit and quick delivery”

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Posted 1 month ago

Super to hear, thank you, Patricia :)

Posted 1 month ago

“The product is fantastic but more importantly, the support and advice from the team at PerfectFit was brilliant!!!!”

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Posted 1 month ago

We are so happy to hear this! Thank you :)

Posted 1 month ago

“I love this harness and leash. Its amazing! I would highly recommend it!”

Helpful Report

Posted 1 month ago

Thank you for recommending us, Kim! It is great to hear that you are happy with your new harness and lead ☺️

Posted 1 month ago

“Had to replace part of the harness. Went on line but could not figure out which size I needed. Phoned customer service which led me through how to find the right size. Just exexcellent service and the harness fits perfectly”

Helpful Report

Posted 1 month ago

It is great to ear that the team looked after you well to find the section that you were looking for, Helene. Thank you for the review! ☺️

Posted 1 month ago

“I'll admit I was slightly dubious at first that with one measurement and a couple of photos the team could advise on sizing for a growing and active puppy. The fit provided was soooo close to perfect and the team, who clearly all love dogs themselves, so helpful in working out if it could be even better, that I'm happy to admit I was wrong!”

PerfectFit 5 star review on 30th September 2025

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Posted 1 month ago

Thank you for taking the time to leave us a review and to share the pictures of your beautiful pup in their new harness with us, Mandy. Just adorable! It is great to hear that the team looked after you well to ensure the best fit for your pup ☺️

Posted 1 month ago

“It’s too big on my pup. And I don’t know what to do. It’s just the bottom part what is big. But other a that amazing he doesn’t pull.”

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Posted 1 month ago

Thank you for your review, Isabella. Don't worry. we can certainly help to see if we can get a better fit. Keep everything that you have for the moment. I can send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted items once you are happy with the fit. We will contact you directly to arrange this.

Posted 1 month ago

“This is so easy to put on Buster. Lovely fit and plenty of room around his front legs. No more messing about with putting his harness over his head and this one clips behind each leg and at each shoulder”

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Posted 1 month ago

It is great to hear that you are finding Buster's new harness easy to out on, Alison. Thank you for the review! ☺️

Posted 1 month ago

“Apart from having a great product and the means to upsize as required I have not experienced customer service like that provided by Perfect Fit in many many years, it was refreshing to say the least Thank you Perfect Fit”

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Posted 1 month ago

And thank you, Tina for taking the time to leave us a review. It is wonderful to hear that the team looked after you so well and that you are happy with your new harness ☺️

Posted 1 month ago

“A replacement front harness piece and training lead was bought. Great you can buy replacement pieces. The lead is great too re 4 different adjustments and fleece under the webbing. Very comfortable to hold and very functional. Both quality products so worth paying a bit more for.”

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Posted 1 month ago

Thank you for taking the time to leave us a review, Helen ☺️ We are very pleased to hear that you just needed to replace one section of your harness and that you are happy with your new lead!

Posted 1 month ago

“Purchased two new leads. They are not cheap, but worth every penny. Very comfortable for dogs and humans. Would not purchase any other brand.”

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Posted 1 month ago

It is wonderful to hear that you are happy with your new leads and that you are with us for the long haul! Thank you for the review! ☺️

Posted 1 month ago

“The service has been fantastic and the quality is great”

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Posted 1 month ago

It is great to hear that you are happy with your new harness, Valarie and that the team looked after you so well. Thank you for the 5 stars! ☺️

Posted 1 month ago

“We bought a second one for our (2nd) pup Saffie now that she is fully grown. She is as equally stylish as her big brother Eddie. We love the quality, the adjustability and overall fit is perfect!!”

PerfectFit 5 star review on 27th September 2025

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Posted 1 month ago

Thank you for sharing the pictures of the beautiful Saffie & Eddie in their PerfectFits, Jennifer. It is wonderful to hear that they are both happy and comfortable in their harnesses.

Posted 1 month ago

“It's perfect. My dog, a rehome, chewed the harness that he arrived with and apparently had destroyed other harnesses he had had. I bought the PerfectFit harness two weeks ago and so far he has not tried to chew it. He doesn't try to run away while his new harness is being put on which is a great step forward.”

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Posted 1 month ago

This is wonderful to hear! The fact that he isn't running away suggests that he is nice and comfortable, which is just wonderful to hear. Thank you for leaving us your feedback! ☺️

Posted 1 month ago

“Great service good product”

Helpful Report

Posted 1 month ago

It is great to hear that you are happy with your new harness and that the team looked after you well, Lisa. Thank you for the review! ☺️

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,838 reviews