PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,572 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,572 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality merchandise and helpful customer service support.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave us a review, Chris 😊 It is great to hear that you are happy with the quality if your harness and that the team looked after you well!

Posted 3 weeks ago

“I have always used the Perfect Fit harness for my dog (for 5 years). The 3-piece design is well made and has been easy to ‘change’ as he grows, so you only need to buy individual pieces. I also like that the design means there is no need to put the harness over his head, it is easy to fastening/unfastening. Personally I like the reflective option, as it gives another level of safety on dark mornings/nights but if you prefer colour, there are many options.”

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Posted 3 weeks ago

Wow! 5 years, Jennifer! We love hearing from our long-standing customers! Thank you for taking the time to leave us a review, it is much appreciated 😊

Posted 3 weeks ago

“Always used these harnesses on my dogs, They are super to adjust to your dog and comfortable for the dog, They last years and wash lovely, I highly recommend thank you”

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Posted 3 weeks ago

And thank you, Stephen for taking the time to leave us such a lovely review. We are thrilled to hear that you have come back to us once again and that you are with us for the long haul! 😊

Posted 3 weeks ago

“Have used PerfectFit for my dogs for years. Very happy with quality and comfort.”

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Posted 4 weeks ago

We just love hearing from your long-standing customers, Sharon 😊 Thank you for stocking with us and for coming back to us once more!

Posted 3 weeks ago

“Fabulous customer service, top quality soft fleece harness purchased for my dog who has a slipped disk. Gemma was extremely helpful in sorting out the correct size for me and it fits our dog perfectly and is very comfortable for her. Extremely pleased with the service, quick despatch and would highly recommend”

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Posted 4 weeks ago

It is wonderful to hear that the harness is aiding with your poor pup's slipped disk, Christine and that Gemma looked after you so well. We will be sure to pass on your thanks 😊

Posted 3 weeks ago

“Great fit, great company, very helpful, totally trustworthy to do their best. Willow objects to the front d-ring at the moment but will get used to it I’m sure”

PerfectFit 5 star review on 7th July 2025

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Posted 4 weeks ago

Thank you for the review and for sharing the pictures of the beautiful Willow in her new harness 😊 It is wonderful to hear that you are happy with the fit and that the team looked after you so well.

Posted 3 weeks ago

“We have a harness and two leads from PerfectFit. They are fantastic for my dog who suffers from arthritis in all joints. The Customer Service Team have been super helpful and sympathetic to my dogs needs. I can't recommend them or their products enough.”

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Posted 4 weeks ago

Thank you for taking the time to leave us such a lovely review, K 😊 It is just wonderful to hear that the team looked after you so well and that your pup's arthritis benefits from the harness.

Posted 3 weeks ago

“We have 6 dogs and all have perfect fit leads and harnesses .Excellent products.”

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Posted 4 weeks ago

Oh wow! 6 dogs in 6 PerfectFits! We love it! Thank you for the 5 stars, Geoff! 😊

Posted 3 weeks ago

“Buddy loves his new harness, including the lovely soft violet colour.His shoulders are lovely and free and the harness lies comfortably on his coat too.Thank you”

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Posted 4 weeks ago

And thank you, Kathryn for the lovely review! 😊 We love that Buddy is happy and comfortable in his new lilac PerfectFit!

Posted 3 weeks ago

“We needed a harness that wouldn't restrict his movement and seen someone mention this. Glad we went for it, it fits him perfectly and has plent of room for him to grow. We don't walk him with it, we can attach a mini 30 cm lead so that we can drag him (47kg currently) away from making a nusiance of himself! Works well!”

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Posted 4 weeks ago

We love that you are pleased with the fit, that you have a good amount of growth room and that you are happy that the harness does not restrict his movements. Thank you for the review! 😊

Posted 3 weeks ago

“The best harness my cookie has had she loves it I needed a harness that didn't go over her head as she some issues with her joints and her colour is lilac I'm so excited for 25 more days it's when the limit edition leopard print harness come out”

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Posted 1 month ago

Aw, we are thrilled to hear that Cookie is so happy in her PerfectFit and that you are looking forward to the leopard print! We are too! 🐆😊 Thank you for the review!

Posted 3 weeks ago

“We were delighted with the harness from PerfectFit It looked fantastic on our Puggle It fitted very well and was soft and comfortable Fantastic service A great company We would definitely recommend them and their product”

PerfectFit 5 star review on 4th July 2025

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Posted 1 month ago

Thank you for recommending us, Trevor and for sharing the picture of your beautiful Puggle with us. They are certainly looking smart and comfortable in their new harness 😊

Posted 3 weeks ago

“Great company, good customer service and quality harness pieces. Really is the perfect fit.”

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Posted 1 month ago

Oh my! What a little sweetie! We are loving the matching rainbow bowtie! 😊 It is wonderful to hear that we are living up to our name, Tamara! Thank you for the review!

Posted 3 weeks ago

“I have already got one perfect fit harness for my dog and am very pleased with it. I measured the harness incorrectly when ordering a second one. Customer services at Perfect Fit called me and arranged for the correct one to be sent out. I didn’t have to send the incorrect one back until I was fully satisfied with tjhe replacement sent. Excellent customer service and so nice to be able to speak to someone knowledgeable straight away. Can’t recommend this company enough”

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Posted 1 month ago

Thank you for recommending us, Susan! It is wonderful to hear that the team sorted your exchange out nice and quickly and that you found our helpline useful 😊

Posted 3 weeks ago

“Excellent product, Excellent Service :-)”

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Posted 1 month ago

It is great to hear that you are pleased with your new harness and that the team looked after you so well 😊 Thank you for the review, Simon!

Posted 1 month ago

“Absolutely incredible customer service from PerfectFit when I needed to swap the front piece I ordered for a larger size to see how that fit. I love how customizable the products are to your specific dog. Highly recommend!”

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Posted 1 month ago

It is great to hear that the team looked after you so well, Olivia and that you are a fan of the modular design 😊 Thank you for the review!

Posted 1 month ago

“Solly has worn her harness for the first time and it fits like a glove she seems so comfortable in it and is running around as usual. Customer service were really helpful when I phoned to ask questions. Quality of the harness is excellent. Definitely recommend.”

PerfectFit 5 star review on 3rd July 2025

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Posted 1 month ago

Solly looks gorgeous in her new harness, Glenys! Thank you for sharing the picture of your gorgeous girl with us 😊 it is great to hear that you are happy with the fit and that the team looked after you so well!

Posted 1 month ago

“Arrived quickly and fits well. We had an issue with pups previous harness that as he grew the chest piece wasnt adjustable - yours is great plenty of room to grow. Nicely padded too. Very pleased with it”

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Posted 1 month ago

We are very happy to hear that you are pleased with your pup's new harness, Dawn 😊 Thank you for taking the time to leave us your feedback.

Posted 1 month ago

“As a vet and canine/feline physiotherapist, it's great to have the PerfectFit option for accurate fitting! We also love the fleecy soft feel of these harnesses. The lead clip is in just the right place on the dog's back for balanced lead walking, and it's good to have a front ring option too.”

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Posted 1 month ago

Thank you for your thorough and detailed feedback, Marianne AND for sharing the picture of your beautifulpup in their PerfectFit with us! 😊

Posted 1 month ago

“I love my perfect harnesses. They fit nicely, wash well, hardly any restriction on movement, good for street walking with double ended lead or a potter round the woods on the back clip only.”

PerfectFit 5 star review on 1st July 2025

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Posted 1 month ago

Aw, we love that you love it, Julie! Thank you for your feedback and for sharing the pictures of your beautiful collies all in their PerfectFit. What a beautiful trio! 😊

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,572 reviews