PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,573 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 5th August 2025

Anonymous

PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

785

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome harness! Was recommended this brand by Alex who runs the puppy classes we attend and it’s a game changer! He could not stand the harness we had him in previously! I was also unsure about sizing and the guy on the phone (sorry I can’t remember your name!) was super helpful. Will likely need to replace bits for my lab as he grows but it’s so worth the investment!”

PerfectFit 5 star review on 23rd June 2025

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Posted 1 month ago

Aw! We are loving the picture of your beautiful pup in his new harness, Natalie. It looks like a first-day-of-school picture. We are wondering where his lunch box and satchel are! 🤣 Thank you for sharing and thank you for taking the time to leave us a review 😊

Posted 1 month ago

“Lovely harness, fantastic quality. Highly recommend.”

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Posted 1 month ago

Thank you for recommending us, Carla! It is just great to hear that you are happy with the quality of your new harness 😊

Posted 1 month ago

“Safe,secure,comfy harness and long lead for a lurcher who has a high prey drive so needs control at certain times but in the main is calm and trots along !”

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Posted 1 month ago

Aw, it is just wonderful that your lovely Lurcher is safe, secure and comfortable in their harness, Carolyn. Thank you for the review 😊

Posted 1 month ago

“Soft & Comfortable, practical harness for my young pup that fits perfectly. Love it!”

PerfectFit 5 star review on 21st June 2025

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Posted 1 month ago

Oh, just look at your little one in their new harness! Absolutely adorable! 😊 Thank you for sharing and for taking the time to leave us a review.

Posted 1 month ago

“Excellent all round, friendly advice, a great product and prompt delivery.”

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Posted 1 month ago

We love that we got it right from all angles, Joanne 😊 thank you for the lovely review!

Posted 1 month ago

“A great fit for my little Rottie”

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Posted 1 month ago

Thank you for your review, Steve. It is great to hear that your little Rottie is happy in their new harness 😊

Posted 1 month ago

“Wonderful customer service as always, great harness, sits well on my dog and seems very comfortable. Thank you again!”

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Posted 1 month ago

And thank you for taking the time to leave us a review, Robyn! 😊 It is wonderful to hear that the team looked after you well and that your pup seems nice and comfortable.

Posted 1 month ago

“As the name says, it is a Perfect Fit! Great customer service and a quality product that my puppy feels safe in and has room to grow into. Highly recommend!”

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Posted 1 month ago

It is lovely to hear that your puppy seems and happy and secure in their harness, Shiona and that you are happy with the fit. We are pleased that we are living up to our name! 😊 Thank you for taking the time to leave us your feedback.

Posted 1 month ago

“We re very pleased with Roxy’s new harness, it is indeed a perfect fit! We ve ordered a second one as they wash well, our older dog, Ruby has two that she’s had for about three years which get washed and used daily , great quality product !”

PerfectFit 5 star review on 18th June 2025

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Posted 1 month ago

Aw, just look at Roxy and Ruby in their matching PerfecFits! So sweet! It is great to hear that you have come back to us once again and that your harnesses are standing the test of time, Lynda 😊

Posted 1 month ago

“Harness was quick to arrive and good quality. Unfortunately bottom strap was too long on the Medium front piece. Perfect fit were quick to send out alternative pieces to try, but none of the combinations worked so it will all have to go back. Disappointed because the harness was otherwise lovely, just couldn’t understand why the link strap was quite so long on the medium.”

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Posted 1 month ago

Thank you for your feedback, Stephen. I'm sorry to hear that we weren't able to help you to find the best fit for your dog this time. We will certainly pass your thoughts on to the development team.

Posted 1 month ago

“Very friendly efficient compeny to deal with and an excellent product.”

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Posted 1 month ago

It i wonderful to hear that you are happy with your new harness and that the team looked after you well 😊

Posted 1 month ago

“The staff were very helpful in finding the perfect fit for my dog. Many thanks!”

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Posted 1 month ago

And thank you, Julia for the lovely review. It is great to hear that the team looked after you well to ensure the best fit for your pup 😊

Posted 1 month ago

“Excellent service. One of the clips had broken somehow & we were sent a new part, free if charge, almost immediately. No quibble, no problem just a great 'can do' attitude.”

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Posted 1 month ago

It is great to hear that the team looked after you so well and sorted your broken clip nice and quickly, Racheal. Thank you for the review! 😊

Posted 1 month ago

“Perfect Fit Paco Pouch: A Game Changer for Treat Time! Initially, I admit I had some reservations about the size of the Perfect Fit Paco Pouch. I worried it might be cumbersome or simply too big for what I needed. However, after using it for a while, I can confidently say that my concerns were completely unfounded – it's actually perfect! The size is just right for holding a generous amount of high-value treats, ensuring I never run out during a long walk or training session. What truly elevates this pouch above others is its thoughtful design. The handy zip pocket is ideal for my phone and a roll of poo bags, keeping everything conveniently accessible and preventing the frantic rummaging I used to do with other treat bags. But the real star of the show is the magnetic closure. This is an absolute game-changer! No more fumbling with drawstrings or clips, especially when I need to reward quickly. It snaps shut securely, keeping treats fresh and preventing accidental spills, yet opens with effortless ease when I need to grab a reward. My two boys, Nico and Ziggy, are living proof of how fantastic this pouch is. The moment they see me clip it on, their tails start wagging furiously. They've clearly associated the sight of the Paco Pouch with delicious, high-value treats, and now they trot alongside me like perfect gentlemen, eagerly anticipating their rewards. If you're looking for a practical, well-designed, and highly effective treat pouch, look no further. The Perfect Fit Paco Pouch has exceeded my expectations and made our walks and training sessions so much more enjoyable. Highly recommended!”

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Posted 1 month ago

Thank you for leaving us such a lovely and thorough review, Sheila. It is just wonderful to hear how happy you are with your PacoPouch and that you are a fan of the design, especially the magnetic shutter. We love that Nico and Ziggy associate the pouch with a nice treat! Brilliant! 😊

Posted 1 month ago

“The harness didnt quite fit right so I contacted customer services who very quickly responded and sent me to different pieces. Now it fits perfectly!! Highly recommend”

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Posted 1 month ago

We love that you found the exchange service quick and easy to ensure the best fit for your pup, Jess. Thank you for leaving us your lovely feedback 😊

Posted 1 month ago

“Customer service is second to none. We ordered the wrong size harness for our labrador. After ringing customer service and explaining we measured wrongly, Perfect Fit could not have been more obliging. They sent us replacement sections the next day, at no extra cost and just kindly asked us to return the section that did not fit, even though we had used it. We have a strong labrador that pulls on the lead. We bought a harness and a 2 metre training lead which we are using, plus, we then bought a 1 metre lead which is attached to the the back of the harness. We have definateley seen an improvement. The leads are so soft to hold which is great, especially as I have joint problems in my hand. Would definateley recommend Perfect Fit to anyone.”

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Posted 1 month ago

Thank you for taking the time to leave us such a lovely review. It is great to hear that you have seen an improvement whilst using the harness and that you find the lead nice and comfortable to hold 😊

Posted 1 month ago

“This is the second Perfect Fit harness that I have bought for my dog, Sadie. The first one was 5 years ago, when she was just 6 months old. I've been able to adjust the harness as she grew but thought it was time she had a new one! Sadie is a mixed breed dog so isn't a standard shape so I emailed Perfect Fit with her measurements and her new harness fits her perfectly! Photo - Sadie on holiday today, wearing her new harness! :)”

PerfectFit 5 star review on 14th June 2025

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Posted 1 month ago

Awww! We are loving the picture of Sadie on her hols in her smart new harness, Meryl. She's just beautiful! 😊 Thank you for sharing the picture, for coming back to us once again and for taking the time to review us.

Posted 1 month ago

“Ordered another harness top piece to match new lead and swiftly delivered the following day. Excellent service and quality product as usual.”

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Posted 1 month ago

A matching top and lead is a must, Jane! 😊 Thank you for coming back to us once again and for taking the time to leave us a review.

Posted 1 month ago

“Amazing amazing service and brilliant harness. Jake could not have been more helpful and kept sending pieces of harness in different sizes (no postage costs) until the Perfect fit was achieved. Could not recommend highly enough!”

PerfectFit 5 star review on 13th June 2025

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Posted 1 month ago

Thank you for the review and for sharing the picture with us. Your pup certainly looks happy in their new harness... just look at that smile! Gorgeous! 😊 It is great to hear that Jake looked after you so well. We will be sure to pass in your thanks.

Posted 1 month ago

“So impressed with the excellent customer service for this product! It’s difficult to get a harness for my dog they were great with advice and extra options so she now has a perfectly fitting harness she’s happy to put on. Fantastic service you rarely see these days!”

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Posted 1 month ago

It is wonderful to hear how well the team looked after you, Judith 😊 We also love that your girl is happy in her new harness.

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,573 reviews