PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,932 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 18th December 2025

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service with speed and care. Wonderful product, I'm really glad we switched from one of the standard harnesses you see everyone with. My dog is much happier.”

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Posted 1 month ago

We love that your dog is happier in their PerfctFit Harness, Luke and that it got to you in good time. Thank you the review! 😊

Posted 1 month ago

“Sent measurements for my springer spaniel 4 month old puppy & got a response quickly. Ordered on a Thursday afternoon on standard delivery & it arrived Saturday morning. It’s a tiny bit big, but obviously they allow for some growing room for a puppy. Very happy with the harness & so is Gunnar.”

PerfectFit 5 star review on 1st November 2025

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Posted 1 month ago

Thank you for taking to the time to leave us a review, Lisa and for sharing the picture of Gunner sporting his new harness. He's just lovely! 😊 We love that you are happy with his new harness and that it arrived in good time.

Posted 1 month ago

“I use perfect fit harnesses for my dogs - the quality and durability is excellent and the ability to replace individual parts is a great bonus. I have bought a new front piece as my dog had outgrown his original piece - having had it from a puppy. It was very easy to order and delivery was very quick. Thank you to the team at Perfect Fit - we have recommended to our friends and would not shop anywhere else for dog harnesses.”

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Posted 1 month ago

We are very happy to hear that you are with us for the long-haul, Gillian! Thank you for sharing the picture of your beautiful dog looking very smart in their new harness and for taking the time to leave us a review 😊

Posted 1 month ago

“Excellent harness. Great service”

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Posted 1 month ago

We love that you are happy with your new harness Erika and that the team looked after you so well. Thank you for the lovely feedback 😊

Posted 1 month ago

“Good name as the product is a "Perfect fit" also made in the UK which is so good to see.”

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Posted 1 month ago

We love that we are living up to our name, Neil! 😊 Thank you for taking the time to leave us a review.

Posted 1 month ago

“Ordered harness and paid extra for fastrack delivery, still waiting a week later! Emailed PerfectFit twice to find out where my harness is…..no response!”

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Posted 1 month ago

Thank you for your feedback, Andy. We have had a look and can see that you have been in email contact with our customer service team regarding this and that there was an issue with the delivery of your parcel which was subsequently returned to us. We have offered to resend the parcel or refund your order and the issue now seems to be resolved. Please drop us an email at info@perfect-fit-dog-harness.com if we can help any further.

Posted 1 month ago

“Very nice and strong harness soft so my dog likes it easy to fit good price”

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Posted 1 month ago

It is great to hear that your pup is happy with the super soft fleece lining, Michelle and that you found iit easy to fit and good value for money. Thank you for the review! 😊

Posted 1 month ago

“Good service. Great harness.”

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Posted 1 month ago

We love that you are happy with your new harness and that the team looked after you well. Thank you for the review! 😊

Posted 1 month ago

“Slightly confusing initially to fit the harness and then fiddly to get the right fit but once sorted (a five minute job so hardly an issue) the harness works extremely well and our fox terrier who cant be off the lead and cant resist trying to catch squirrels is no longer choking herself in the process. Its a very easy harness to fit and appears to be very supportive - overall very pleased. I chose pink, to encourage people to realise that not all dogs with beards are male but after a few days its quite grubby and with hindsight I should have stuck with a dark colour such as black.”

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Posted 1 month ago

Than you for the review, Keith. It is great to hear that your squirrel-loving little one is happy and comfortable in her new harness 😊

Posted 1 month ago

“After some research, I decided to try the PerfectFit harnesses for my french bulldogs. Due to their size, it was difficult finding a harness to fit over their heads but wasn't too big on the chest or long in the body. I took the measurements and within a few days the harnesses arrived. It was so easy to request different sizes to mix and match to find the "perfect fit". Customer service were really helpful. I will be reccommending these to all my doggie friends!”

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Posted 1 month ago

Thank you for the review and for recommending us to your friends, Kay! It is wonderful to hear that your lovely Frenchies are happy and comfortable in their new harnesses and that the team looked after you so well 😊

Posted 1 month ago

“I cannot fault this company, their customer service is fantastic. I sent through my puppies measurements and they recommended the harness required. It arrived very quickly and it is the perfect size for Harry. Well made and great material. Will definitely use again and have already recommended to friends. Many thanks”

PerfectFit 5 star review on 28th October 2025

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Posted 1 month ago

Aw, just look at little Harry in his harness. What an absolute sweetie! Thank you for sharing, Michelle 😊 It is great to hear that the team looked after you so well and that you have been recommending us to others!

Posted 1 month ago

“I've had Perfect Fit harnesses for my dogs for years, and been more than happy. The modular design is a brilliant idea, as it can accomodate virtually any size/shape of dog. I have a Staffy X Greyhound and a smaller Terrier X type, and I was able to match their differing sizes/shapes perfectly. With darker nights here I took advantage of a special offer on the hi-viz harness tops for greater safety for us all on twilight walks, and the quality hasn't changed over the years...still great.”

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Posted 1 month ago

Thank you for taking the time to leave us a review, Chris. We just love hearing from our long-standing customers! It is great to hear that both of your pups have found a good fit with us and that the reflective tops are useful for the darker evening walks 😊

Posted 1 month ago

“Great product. The second one my boxer dog has had. It is easy to use and fits well.”

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Posted 1 month ago

This is wonderful hear, Heather 😊 Thank you for the review and for coming back to us for a second time. Wishing you and yur lovely Boxer Happy Walkies!

Posted 1 month ago

“Our puppy was so small that even xs harnesses sold through regular pet shops were not a good fit. Our trainer recommended Perfect Fit. A quick email with a photo and our puppy's girth measurement came back with the recommendation and a link to the product. Three days later a harness that could have been made to measure for our little guy. Great service and great product.”

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Posted 1 month ago

Thank you for the review, Paul and to your trainer for recommending us! We are very pleased to hear that your little one is happy and comfortable in his new harness 😊

Posted 1 month ago

“VERY, VERY helpful with finding the rright size for my puppy. The harness is great quality and puppy seems very comfortable wearing it.. and looks very smart too! Will defintely be back when he needs a larger size. Love PerfectFit harnesses!”

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Posted 1 month ago

We love that the team looked after you so well and that your puppy seems happy in their new harness! We look forward to hearing from you again as your pup grows 😊

Posted 1 month ago

“I paid to have this delivered on Saturday svd it gas just arrived! (Monday) I w ted it exorcisms for the weekend when I was away and my husband would be walking my dog. I paid the extra amount to have it delivered by DPD. I would expect a refund for the express delivery cost. The actual harness is excellent!”

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Posted 1 month ago

Thank you for your feedback, Angela. We have looked into this for you and can see your order left us as it should on Friday, so it certainly should have been with you for Saturday. We have therefore issued you a refund for the Saturday postage and we will take this up with DPD on your behalf. It is great to hear that you are happy with the harness 😊

Posted 1 month ago

“Excellent product , both pups love wearing them , thank you so so much”

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Posted 1 month ago

And thank you, Ian for taking the time to leave us a review. It is great to hear that both your pups are ahppy in their PerfectFits! 😊

Posted 1 month ago

“The PerfectFit Team are always super helpful! We love the brand so much! Thank you guys! You’re all amazing! Love Piper and pawrents 🐾”

PerfectFit 5 star review on 26th October 2025

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Posted 1 month ago

Awwww! Hello Piper! This is a great picture. Thank you for sharing and thank you for taking the time to leave us a review! 😊

Posted 1 month ago

“Thank you for the advice given before I purchased a harness for my 7 month old border collie. Delivery was very quick. The sizes recommended do fit perfectly. I'm very happy with the harness and will confidently purchase from you again”

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Posted 1 month ago

It is great to hear that you are happy with the fit of your lovely Border's new harness, Heather. Thank you for taking the time to leave us a review 😊

Posted 1 month ago

“Bought two harnesses for my British bulldogs. The after sales service was superb, I had to order different sizes and the help I received was brilliant. Dogs walk great with them”

PerfectFit 5 star review on 24th October 2025

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Posted 1 month ago

Thank you for the review and for sharing the pictures of your beautiful pair in their harnesses. what a couple of cuties! 😊 It is great to hear that the teams looked after you so well, Suzanne!

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,932 reviews