PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,842 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,842 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service has been fantastic and the quality is great”

Helpful Report

Posted 1 month ago

It is great to hear that you are happy with your new harness, Valarie and that the team looked after you so well. Thank you for the 5 stars! ☺️

Posted 1 month ago

“We bought a second one for our (2nd) pup Saffie now that she is fully grown. She is as equally stylish as her big brother Eddie. We love the quality, the adjustability and overall fit is perfect!!”

PerfectFit 5 star review on 27th September 2025

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Posted 1 month ago

Thank you for sharing the pictures of the beautiful Saffie & Eddie in their PerfectFits, Jennifer. It is wonderful to hear that they are both happy and comfortable in their harnesses.

Posted 1 month ago

“It's perfect. My dog, a rehome, chewed the harness that he arrived with and apparently had destroyed other harnesses he had had. I bought the PerfectFit harness two weeks ago and so far he has not tried to chew it. He doesn't try to run away while his new harness is being put on which is a great step forward.”

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Posted 1 month ago

This is wonderful to hear! The fact that he isn't running away suggests that he is nice and comfortable, which is just wonderful to hear. Thank you for leaving us your feedback! ☺️

Posted 1 month ago

“Great service good product”

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Posted 1 month ago

It is great to hear that you are happy with your new harness and that the team looked after you well, Lisa. Thank you for the review! ☺️

Posted 1 month ago

“I recently bought a PerfectFit harness for my 5-month-old Labrador, and I couldn’t be happier! The quality is absolutely fantastic, and I love that it’s made up of three separate pieces. Knowing I can easily upgrade the parts as my puppy grows gives me so much peace of mind. A special thank you to Jake from customer service - he was incredibly helpful and patient as I figured out the right size for Mia. Having the option to try different sizes until we found the perfect fit made the whole process stress-free. I’d highly recommend PerfectFit to anyone looking for a durable, comfortable, and adaptable harness!”

Helpful Report

Posted 1 month ago

Thank you for your lovely review, Marzia ☺️ It is wonderful to hear how happy you are with the quality, design and comfort of your pup's new harness and that Jake looked after you so well. We will certainly pass on your thanks.

Posted 1 month ago

“Never had any luck getting a harness to fit, but I was recommended Perfectfit. I contacted them for help on size for my puppy and they were super helpful. Sending several size alternatives so I could mix and match the different components. So easy to fit and sits comfortably on my puppy”

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Posted 1 month ago

We love that you found our exchange service helpful in achieving the best fit for your puppy, Karen. Thank yu for taking the time to leave us your lovely feedback ☺️

Posted 1 month ago

“I have tried to find the right size for my little dog Then I heard about Perfect Fit amazing I can not believe how simple and easy to put on I am so thrilled a strong harness and lead a wonderful find look no further Thank You Perfect Fit B A Jacobs”

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Posted 1 month ago

And thank you, Barbara for your lovely review! It is just great to hear that you are finding your pup's new harness easy to put on and are happy with the fit ☺️

Posted 1 month ago

“Very happy with our purchase. We needed to change the Y front to a smaller size, customer service was brilliant and very prompt, new piece arrived next day, I returned the original and received an email to let me know they had received it. If only other companies were as considerate!! We now have two harnesses, and as the name says they are a perfect fit. Will need another soon for the latest pooch 😁”

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Posted 1 month ago

It is just great to hear that the team sorted your exchange quickly and simply, Denise. We love that we are living up to our name, too! Thank you for your lovely feedback ☺️

Posted 1 month ago

“The name of the brand is just what it is. Our dogs harness is a perfect fit. We as bought a cheaper harness but our puppy slipped out of it! Easy to put on and washable as well. Well done PerfectFit”

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Posted 1 month ago

We are very pleased to ear that we are living up to our name, Joanne! We are very happy to hear that you are happy with your new harness ☺️

Posted 1 month ago

“I needed a harness for my little puppy, the store ones just wouldnt work, too big, too flimsy, too thin etc. Got in touch with Perfect Fit, recieved guidance, options and ongoing support. He now has a comfortable soft harness, that he can grow into and I can adjust. As I dont know how big he will be, I can buy whats needed when its needed. We love our dogs and getting a perfect fit harness is for me part of that.”

PerfectFit 5 star review on 24th September 2025

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Posted 1 month ago

Aww, just look at your little one in his harness! He's just adorable!☺️ We are pleased to hear that you will stick with us as he grows. Thank you for the pictures and the lovely review, Steve!

Posted 1 month ago

“Amazing company. We’ve used their harness since our border collie was a pup (3 years ago) and loved it. He’s gotten a big bigger so we needed a larger girth piece, however I ordered the wrong size. They instantly sent out the correct size no questions asked and the return process for the smaller one was very simple. Fantastic product, lovely service. Highly recommend.”

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Posted 1 month ago

It is great to hear that the team sorted your exchange quickly and simply and that your lovely Border now has a well fitting harness. Thank you for the review! ☺️

Posted 1 month ago

“Excellent harness and amazing customer service. Our second harness as we’ve been really pleased with the original harness. Ordered another harness as we were due to go on holiday and the forecast was quite wet so decided 2 would be useful. I was unsure whether to adjust the sizes and phoned to check for advice. Could not have been more helpful. Harness arrived on time too.”

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Posted 1 month ago

We are loving your wash-one-wear-one idea and that your new one arrived in time for your holiday. Thank yo for the lovely review!☺️

Posted 1 month ago

“I have struggled to find a harness that fits Enzo properly, he’s a cutie but an odd shape, not a standard breed size that’s for sure. Perfect fit were so helpful, customer service were excellent as initially ordered the wrong size, sent in a photo with him wearing it and they sent out “ the perfect fit”. I have always had to chase him to put his harness on, but since he’s got his new harness, he’s waiting g by the door. I’d never heard of perfect fit before, it was a chance conversation with another dog owner that convinced me to try them, my self and Enzo are so glad we did.”

PerfectFit 5 star review on 23rd September 2025

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Posted 1 month ago

And we are glad you did too, Jane! Enzo is certainly a real sweetie! ☺️ Thank you for taking the time to leave us such a lovely review and for sharing the pictures of Enzo in his harness with us!

Posted 1 month ago

“Excellent , helpful service and a great fitting harness from "Perfect Fit" . Thank you !”

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Posted 1 month ago

Thank you for your review, Stephen. We are very pleased to hear that the team looked after you so well and that you are happy with the fit of your new harness ☺️

Posted 1 month ago

“We ordered the chest piece as ours broke. It was easy to order and came in couple of days. Fantastic product and brilliant service.”

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Posted 1 month ago

Thank you for the review, Kitty! It is wonderful to hear that your replacement piece arrived in good time ☺️

Posted 1 month ago

“Great product and incredible customer service. Very quick to respond and help get the right fit for our dogs. Quality harness with all the right characteristics to allow dogs to move freely and with comfort. Daisy and Cooper are chuffed with their new harnesses.”

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Posted 1 month ago

It is great to hear that you are pleased with the design of Daisy and Cooper's new harnesses, Amanda! Thank you for the lovely feedback ☺️

Posted 1 month ago

“Excellent customer service from Jen and Jake. Worked with me to ensure the harness was indeed a perfect fit, which up to now had been especially with my dog being a deep chested breed. Can't recommend enough”

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Posted 1 month ago

It is lovely to hear that you are happy with the fit of your pup's new harness, Noel and that Jake and Jenny looked after you well. Thank you for leaving us a review. We will be sure to pass on your thanks! ☺️

Posted 1 month ago

“Superb from start to finish!! We’ve always had and love Perfect Fit harnesses for our dogs, so having recently got a new red doodle puppy, I was keen for her to follow suit! Now a red coated dog is not as easy to match a colour to, as my other dogs are white - so the team helped me, guided me with hilarious emails and sent me various colours to try until I was satisfied & got the ‘perfect fit’ 🥰!! Top-notch product, brilliant customer service — I wouldn’t go anywhere else!!”

PerfectFit 5 star review on 20th September 2025

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Posted 1 month ago

We are loving the red against your beautiful pup's coat, Pip. We are very pleased to hear that you have come back to us once again and that the team looked after you so well. Thank you for the lovely feedback! ☺️

Posted 1 month ago

“Since my first phone call with Perfectfit, it is well named, a perfect service from day one. The first harness I chose was slightly too big once I phoned and spoke to one of the team the replacment was on my doorstep the following day. I would not hesitate to recommend this company and when needed I will be using them again. A lot of other companies could learn from this excellent personal customer service.”

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Posted 1 month ago

Thank you for the lovely review, Alistair ☺️ it is great to hear that the team sorted your exchange out nice and quickly and looked after you so well.

Posted 1 month ago

“Great harness, fits well, appears to be comfortable.”

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Posted 1 month ago

Thank you for the review, Irene! It is great to hear how happy you are with your new harness ☺️

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,842 reviews