PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,573 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 5th August 2025

Anonymous

PerfectFit 5 star review on 27th July 2025

Marta

PerfectFit 5 star review on 26th July 2025

Helen

Kim Carey

785

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my perfect harnesses. They fit nicely, wash well, hardly any restriction on movement, good for street walking with double ended lead or a potter round the woods on the back clip only.”

PerfectFit 5 star review on 1st July 2025

Helpful Report

Posted 1 month ago

Aw, we love that you love it, Julie! Thank you for your feedback and for sharing the pictures of your beautiful collies all in their PerfectFit. What a beautiful trio! 😊

Posted 1 month ago

“We love PerfectFit harnesses and have two for our dog. She feels secure and comfortable. Amazing customer service too. Thank you”

Helpful Report

Posted 1 month ago

And thank you for the lovely review, Rebecca! We love that you and your two pups love us! 😊

Posted 1 month ago

“This harness is excellent, our 6th old German shepherd developed a head tilt after a vet examination couldn't find a medical cause, I wondered if it was her old harness. I researched and found perfect fit and spoke to them for sizing. I found them extremely helpful, the size was too big so they sent a different size top and front quickly. Customer service is extremely good through all communication options, I would buy again when she needs different sizes”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Debbie. We truly hope that your girl is more comfortable in her new harness and that the team looked after you so well. Thank you for the review 😊

Posted 1 month ago

“True to its name, the harness is a perfect fit - which is so impressive as it was done via photographs and measurements. My dog loves his harness, he isn't constantly trying to get out of it. He is dog reactive, and spins rather than lunges, but I have noticed that when wearing the harness those reactions take a fraction longer (giving me more time to redirect and train), and when he does spin it is clear he is not getting out of the harness. I am putting the extra few seconds down to him feeling more comfortable and relaxed in the harness.”

PerfectFit 5 star review on 30th June 2025

Helpful Report

Posted 1 month ago

Well he certainly looks happy in his harness, Francis! Just look at that gorgeous smile! 😊 We love that he is feeling a bit more secure in his new harness.

Posted 1 month ago

“I haven't been able to take milo out on his new harness yet due to it being so hot.i have fitted it to his size and was surprised how easy it was to do the .the quality and finish are excellent and well worth the price”

Helpful Report

Posted 1 month ago

We look forward to hear how your walks go in Milo's new harness once it is a bit cooler, Pauline 😊 We are very pleased to hear that you found ti nice and easy to fit.

Posted 1 month ago

“Needed a larger girth piece for harness to put on over fleece. Prompt & efficient service. Best harnesses they have had, wash great.”

Helpful Report

Posted 1 month ago

Thank you for the lovely feedback, Fiona! It is great to hear that you received your new girth piece in good time 😊

Posted 1 month ago

“Highly recommend this company and harness. Really impressed with quality of harness and it fits my dog perfectly. Prompt delivery and great availability of customer service if any issues regarding which size to buy. After wasting money on so many other brands have now found the “Perfect fit”.”

Helpful Report

Posted 1 month ago

Thank you for recommending us, Andrea! We are very pleased to hear that we are living up to our name 😊 Thank you for taking the time to leave us a review.

Posted 1 month ago

“This is our second perfect fit harness for our Sprocker. Our first one had an issue with the clip shortly after purchase and the section was replaced promptly. We have continued to use this harness and the new purchase was so that we have a spare. Very comfortable and well lasting harness with great customer service. We wouldn’t buy another harness.”

Helpful Report

Posted 1 month ago

We are very pleased that you are wit us for the long haul, Victoria and that the team got your faulty clip sorted nice and quickly! 😊 Thank you for the lovely feedback.

Posted 1 month ago

“Wonderful, both my dogs wear them; wash really well in their bag”

Helpful Report

Posted 1 month ago

We love that you have a PerfectFit for both your pups, Lucy 😊 It is great to hear that you are finding the wash bag helpful, too!

Posted 1 month ago

“This is the Third PerfectFit harness I have purchased. Definitely recommend these harnesses,they really are the PerfecFit !! We live in the New Forest so my Dog is always in and out of large muddy puddles which is why I have a few different colours ,always washing them out but they keep there size perfectly!”

Helpful Report

Posted 1 month ago

Thank you for coming back to us for a third time, Linda! We love hearing from returning customers 😊 It is great to hear that the harness is standing up to The New Forests finest muddy puddles!

Posted 1 month ago

“My pappion is getting is getting a little long in the tooth (14 this year). He is a little deaf and has cataracts, so I need to exercise him on a long line. I have been trying to find a harness that fits him for months, without luck. Finally found PerfectFit. His new harness fits him perfectly. They are very helpful and will send you different sizes of the 3 parts untill you get the right fit. If I had gone to them first I would have saved myself a lot of time and money.”

Helpful Report

Posted 1 month ago

Well, we are glad that you and your lovely Pappion found us eventually, Paul. it is so nice to hear that the harness can offer you security in his formative year. Thank you for the lovely feedback 😊

Posted 1 month ago

“Absolutely brilliant customer service & product advice. The person that I spoke to was extremely helpful & when I received my order. I can happily say that I’m suitably impressed by the quality of the harness.”

PerfectFit 5 star review on 26th June 2025

Helpful Report

Posted 1 month ago

It is wonderful to hear that you are happy with your pup's new harness, Philip and that the team looked after you so well. Thank you for sharing the picture and video of your beautiful dog in their new harness and for leaving us your valuable feedback 😊

Posted 1 month ago

“Perfect fit after my pup has toned up a bit more. He was a medium when he was a pup but not he's a young adult he's toned out to a small. Always a perfect fit.”

Helpful Report

Posted 1 month ago

We love that you have always had a 'PerfectFit' with us, Natasha! Thank you for the 5 stars! 😊

Posted 1 month ago

“Very good harness. Great advice and service from team at PerfectFit.”

Helpful Report

Posted 1 month ago

It is great ti hear that you are happy with your new harness and that the team looked after you so well, Barry. Thank you for the review! 😊

Posted 1 month ago

“Great service. When photos were sent of my dog in their harness, customer service thought part of it was too small so immediately sent a bigger size. Most impressed and Molly LOVES her new harness. Thank you.”

Helpful Report

Posted 1 month ago

And thank you for the lovely review! 😊 We are very pleased to hear that the lovely Molly is happy in her new harness!

Posted 1 month ago

“My dog has been wearing Perfect Fit since she was a puppy and is now 4 years old albeit in a different size. The quality is excellent. Customer Service is great - they’re so helpful. Highly recommend.”

PerfectFit 5 star review on 25th June 2025

Helpful Report

Posted 1 month ago

That smile tells us that your beautiful pup is certainly happy in their harness, Norah! 😊 Thank you for the lovely review!

Posted 1 month ago

“I love the harness … but best of all was the customer service. Everyone was so helpful in finding the best fit and helping me decide.”

Helpful Report

Posted 1 month ago

We love that the team looked after you so well to ensure the best fit for your pup, Jan 😊 Thank you for the lovely feedback.

Posted 1 month ago

“Very helpful when we contacted having ordered the wrong soze”

Helpful Report

Posted 1 month ago

We are pleased to hear that the team were able to sort your exchange out quickly and easily. Thank you for the review, Robert 😊

Posted 1 month ago

“Good service and they were excellent in responding to queries related to getting the right fit”

Helpful Report

Posted 1 month ago

It is great to hear that the team looked after you so well! Thank you for the review! 😊

Posted 1 month ago

“We have a mixed breed new rescue who manages to slip an off the peg harness. Our first Perfect Fit was too big it was a small front, medium top, large girth we were sent a replacement extra small, medium, medium which fits perfectly. Having a harness in 3 pieces helps get the perfect fit. It's also well made and comfortable.”

Helpful Report

Posted 1 month ago

Thank you for your review, Melanie. We love that your PerfectFit Harness suits your little escapee well and that you are happy with the quality and comfort it 😊

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,573 reviews