PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,046 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 20th March 2026

Rand

PerfectFit 5 star review on 18th March 2026

Penny

Nicola

PerfectFit 5 star review on 2nd March 2026

Nicola Giles

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent harness. Comfortable for the dog with supportive padding. Easy to put on and take off. Fits well to the size. Does not press and, most importantly, does not choke the dog. A good product. Highly recommended.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave us such a lovely review, Anna! It is so good to hear that your dog is happy and comfortable in it! ☺️

Posted 3 weeks ago

“The harness is great. My dogs are really comfortable and happy to wear. Still getting used to putting it on correctly as easy to miss a leg but getting used to it. The harness is nice and soft but robust, in that I’m very happy that it’s secure and won’t come off whilst walking my dogs. Would highly recommended. I went for xs size for my 6 month old toy poodles and it fits great, it adjustable and good to know I can buy spare parts if/when they grow.”

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Posted 3 weeks ago

We are very pleased to hear that your lovely Poodles are happy and comfortable int heir harnesses and that you are a fan of the design and quality. Thank you for the lovely review, Mandy! ☺️

Posted 3 weeks ago

“I absolutely love this harness so easy to use and easy to put together Absolutely love it”

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Posted 3 weeks ago

We love that you love the harness, Debra! Thank you for taking the time to leave us a review ☺️

Posted 3 weeks ago

“Still haven’t received it.”

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Posted 3 weeks ago

We're sorry to hear that you were still waiting for your order, Jeff. I can see that we have already resent this for you. Please do get back in touch if we can help any further.

Posted 3 weeks ago

“Fantastic! My rescue dog Marshall had a perfect fit harness when I adopted him but I handed it back to the rescue to use for another small dog and ordered my own. Jen was lovely at assisting me when I had ordered the wrong size (due to being told the wrong info by the shelter) and sent out some pieces to try. I found the xs-xs-m combo was perfect! (My rescue is a patterdale cross) thank you Jen! I will be also purchasing the double ended training lead to match the red harness.”

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Posted 3 weeks ago

Thank you for your review, Becky! It is lovely to hear that you have found the right fit for your little Patterdale cross rescue and that Jen looked after you so well ☺️

Posted 3 weeks ago

“Replacement front piece Bought a new small front piece to replace my broken one. I am extremely disappointed as with in a year they have changed their design and have lengthened the strap dramatically that connects to the girth. The harness is no longer a perfect fit.”

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Posted 1 month ago

Thank you for you for your review. I'm sorry to hear about this. I have just had a look and can see that we have sent you out some alternative combinations to try. We have found that we can usually find a different mix of pieces where the new front section isn't working any more. We will be in touch directly you see how you are getting on.

Posted 1 month ago

“Great help from the team at PerfectFit in sorting our little guys first ever harness. Order arrived very swiftly too.”

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Posted 1 month ago

We are really happy to hear that the team looked after you well to find the best fit for your little one's harness and that it arrived in good time ☺️

Posted 1 month ago

“Great product with each piece changeable separately, you can have different colours for the top piece.”

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Posted 1 month ago

Thank you for the review, Fiona ☺️ It is lovely to hear that you are finding your new harness nice and versatile.

Posted 1 month ago

“Easy measuring guide and good information for fitting. New harness delivered quickly. Our dog is comfortable wearing it. Well made and good quality item”

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Posted 1 month ago

We love that you are happy with the fit and quality of your new harness, Linda! ☺️ Thank you for taking the time to leave us such positive feedback.

Posted 1 month ago

“Great product and great service, very fast response to queries.”

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Posted 1 month ago

Thank you for the review, Alan. We are so pleased to hear that you are happy with your new harness, it arrived in good time and that the team looked after you well! ☺️

Posted 1 month ago

“Fantastic customer service, new pieces sent quickly after I sent photos of a loose fit and now we have a perfect fit! Thank you”

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Posted 1 month ago

And thank you for the lovely review, Sarah ☺️ It is great to hear that your found our exchange service helpful in choosing the best fit for your pup!

Posted 1 month ago

“PerfectFit was recommended by the rescue centre where we found our new friend. It fits comfortably and you feel in control and secure without purring strain on the neck. Delivery was very quick. It washes well.”

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Posted 1 month ago

Thank you for the lovely review, Wendy and to your recure centre for recommending us! ☺️

Posted 1 month ago

“Very seldom give a "perfect" rating after all we're all human. But PerfectFit is exceptional. Original harness parts were binding a bit. Asked for help with replacing one part. Good recommendation came within a day. And the order was filled and arrived very quickly. Exceptional product and service. Thank you, guys.”

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Posted 1 month ago

This is just lovely to hear, Claudia! We really appreciate the 5 stars and you taking the time to leave us such positive feedback ☺️

Posted 1 month ago

“My labs love their new harnesses! They hated having their old ones over their heads, the new ones are much better fitting and lovely bright colours and washable. Great purchase.”

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Posted 1 month ago

A happy dog is the best review that we could ask for, Jennifer! Thank you for taking the time to leave us your feedback. Wishing you and your lovely Labs Happy Walkies! ☺️

Posted 1 month ago

“All our dogs have had Perfect fit harness because they are just that.....a perfect fit..... for all shapes and sizes! It is so convenient to be able to replace the parts if one is too big or small etc. They are very helpful when deciding which one would suit. I always reccommend them to other dog owners.”

PerfectFit 5 star review on 22nd January 2026

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Posted 1 month ago

Thank you for the lovely review, Penny and for sharing the picture of your beautiful pup in their harness with us. Just adorable! ☺️

Posted 1 month ago

“As always, a very polite person to talk to when making an order and the item arrived on schedule.”

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Posted 1 month ago

Aw, thank you, Diane! We are very pleased to hear this! ☺️

Posted 1 month ago

“Great product and superb customer service”

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Posted 1 month ago

Thank you, Sarah! It is lovely to hear that you are happy with your new harness and that the team looked after you s well ☺️

Posted 1 month ago

“Great. I had an issue with our harness staff were very helpful and sent me out extra bit for me to try. Thankyou”

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Posted 1 month ago

And thank you for the review, Charlotte ☺️ It is great to hear that the team looked after you so well.

Posted 1 month ago

“I have tried so many harnesses for my two small dogs and couldn’t find one that was comfortable for them and secure enough. I love, love, love the PerfectFit harnesses. They are soft and comfortable while allowing easy movement, and they are safe and secure. Highly recommend!!”

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Posted 1 month ago

And we love, love love that you love us, Brenda! Thank you so much for leaving us such a fab review ☺️

Posted 1 month ago

“Bit early to assess how robust the harness is and how long it will last but I was impressed with the assistance we got from the staff regardimg the correct fit. They sent us some of the part in different sizes and we eventually got the perfect fit we were looking for.”

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Posted 1 month ago

It is great to hear that you found our exchange service so helpful in choosing the best fit for your pup, Andrew. Thank you for the great feedback! ☺️

Posted 1 month ago

PerfectFit is rated 4.9 based on 3,046 reviews