PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,722 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th September 2025

836

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to a lovely lady on the phone who advised me the size to try after receiving my order I needed to change one of the pieces nothing was too much trouble would definitely order again direct from the company 😊”

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Posted 2 weeks ago

It is great to hear how well the team looked after you, Helen and that they sorted your exchange nice and simply 😊 Thank you for your lovely feedback!

Posted 2 weeks ago

“We used PerfectFit for our older dog and the double ended lead is brilliant. She no longer needs a harness. PerfectFit is the only harness the breeder of our new puppy, 3 months old, and his future trainer recommend. We already know! I had a great chat about with one of the team about what size to get his first harness set. It was spot on! It looks great and so far, his first walks have been great! Definitely the best harness and lead combination for canine comfort and human ease of use.”

PerfectFit 5 star review on 1st September 2025

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Posted 2 weeks ago

Thank you for the lovely review, Annette and to your breeder for recommending us! 😊 What a beautiful pair you have there and your little one looks very smart in the blue!

Posted 2 weeks ago

“My boy Hamish, 3 today, has worn Perfect fit since being a young boy. Always find the company great to deal with. Friendly and helpful on the telephone . Would always recommend.”

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Posted 2 weeks ago

Well Happy Birthday to Hamish! It is great to hear that you are both with us for the long haul, Sue. Thank you for taking the time to leave us a review 😊

Posted 2 weeks ago

“Excellent service and excellent product!”

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Posted 2 weeks ago

We love that the team looked after you well and that you are pleased with your new harness, Ruth 😊 Thank you for the positive feedback!

Posted 2 weeks ago

“Great leopard print top piece, fast delivery”

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Posted 2 weeks ago

We are very pleased that you managed to snag yourself one of the limited addition tops! Well done you and thank you for taking the time to leave us your feedback 😊

Posted 2 weeks ago

“Absolutely wonderful company! Kept i touch every step of the way making sure the harness fit properly! My dog has always hated harnesses but now i’ve finally found one he dosent growl at me putting it on! No rubbing on his armpits and very little pulling cause he knows he can’t slip out anymore? 15/10 recommend to anyone struggling to get a harness to fit there pooch.”

PerfectFit 5 star review on 30th August 2025

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Posted 2 weeks ago

We can't complain at 15 out of 10 Miya! 😊 Thank you for the lovely review and for sharing the pictures of your beautiful boy in his new harness withus. he's a real cutie!

Posted 2 weeks ago

“Brilliant customer service. Good advice on what size harness to get for our puppy and no problem changing one of the pieces to get a better fit. Great quality product too! Thank you!”

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Posted 2 weeks ago

We love that the team looked after you well and sorted your exchange nice and quickly to ensure the best fit for you pup. Thank you for taking the time to leave us your feedback 😊

Posted 2 weeks ago

“Excellent service as usual. Have tried many other brands of harness, but nothing fits like a PerfectFit!”

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Posted 3 weeks ago

It is lovely to hear that you keep coming back to us, Deborah! 😊 Thank you for leaving us your lovely feedback!

Posted 2 weeks ago

“Easy to order with the chat. I opened the chat, asked me the breed and measurements, then gave me the exact product with the option of exchange in case didn't fit but It actually fitted perfectly. I ordered the two lead point and It has been a changed for me and my dog because now we walk in a more relaxed way. Thank you”

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Posted 3 weeks ago

And thank you Octavio for the lovely review! It is great to hear that you found the chat facility helpful whilst choosing the best size and that the harness has helped with more relaxed walks 😊

Posted 3 weeks ago

“Our vet recommneded this harness for our dog. Absolutley brilliant product and service. We were unsure of the right size to order so we took advantage of the option to email a photo for advice. We felt the one we ordered was a bit too big and, again we were able to email a photo for them to check, they agreed and sent us a smaller one which fitted and we returned the unused parts. Love that the harness comes in three parts so you can mix and match sizes to get the right fit for your dog. Excellent customer service and brilliant value for money.”

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Posted 3 weeks ago

Thank you for taking the time to leave us such lovely feedback, Jennifer and thank you to your vet for recommending us! it is great to hear that you found our exchange service useful in finding the right fit for your pup 😊

Posted 3 weeks ago

“Lola loves her harness because it doesn't go over her head. She looks very trendy & the jade colour suits her red colouring. Once the fasteners had become more loose it was easy to clip together.”

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Posted 3 weeks ago

We just love to hear when we have been able to help with a well fitting harness for a pup that doesn't like things going over their heads. Thank you for the review, Jean. Wishing you and Lola Happy Walkies! 😀

Posted 3 weeks ago

“Fits well, lots of adjustments if required. Padded and great colour.”

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Posted 3 weeks ago

Thank you for your review, John. We are very pleased to hear that you are happy wit the fit, design and colour of your new harness 😀

Posted 3 weeks ago

“Spoke to a very helpful woman on the phone (its great to deal with a real and, knowledgeable human!) who guided me through the process of which option to go for. Would definitely recommend and saved buying umpteen unsuitable ones!”

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Posted 3 weeks ago

It is lovely to hear that you found out helpline useful in choosing the best harness for your pup, Hilary. Thank you for recommending us and for taking the time to review us 😀

Posted 3 weeks ago

“Reordered part of the harness as we misplaced it during our holiday. PerfectFit is very reliable, looks good and we would recommend to anyone.”

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Posted 3 weeks ago

Thank you for your review, Toshiko. It is great to hear that you have found us to be reliable. Thank you for recommending us 😀

Posted 3 weeks ago

“Thank you so much for all your help on buying our harness. It was easy and you were very helpful. Will recommend you to all dog patients.”

PerfectFit 5 star review on 27th August 2025

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Posted 3 weeks ago

Thank you for the lovely review and for sharing the picture of your lovely girl in her harness with us. She's just beautiful and she certainly seems nice and comfortable in her new harness 😀

Posted 3 weeks ago

“Previously struggled to find a good fitting harness for my border collie and as an anxious dog doesn’t like things going over his head. The PerfectFit harness has solved both of these problems, and the quality of the harness looks and feels excellent. Harness was delivered very quickly.”

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Posted 3 weeks ago

We are very happy to have helped with a well-fitting and comfortable harness for your beautiful Border, Lawrence. Thank you for leaving us a review 😀

Posted 3 weeks ago

“My last dog had a PerfectFit harness & it was brilliant, so Harry, my new pup deserved nothing less. They are expensive, but with that comes a harness that does fit perfectly, is very well made, is hard wearing & comfortable as well as being the safest harness for escapees. Harry looks beautiful in his blue harness, but best of all, I know that he's safe.”

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Posted 3 weeks ago

Aw, this is just lovely to hear, Gillian. Thank you for coming back to us for a harness for Harry😀 It is great to hear that you have found the harness to be hardwearing, comfortable and value for money.

Posted 3 weeks ago

“Perfect Harness. We were recommeded Perfect fit by our dog trainers for our rescue dog as he needed a harness that didn't restrict his movement. I contacted Perfect Fit with our dogs measurements and a couple of photos they recommended what size we needed. It arrived quickly. I contacted Perfect Fit again to check the harness was the right size and sitting properly. Great service start to finish. Thank you”

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Posted 3 weeks ago

And thank you, Becky for the lovely feedback 😀 We love that the team looked after you so well while you were choosing the best fit for your rescue.

Posted 3 weeks ago

“Very helpful and quick fal”

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Posted 3 weeks ago

Thank you for your feedback 😀 It is great to hear that the team looked after you well and that your order arrived in good time.

Posted 3 weeks ago

“Excellent harness. Wash well, soft on the dogs body and dogs unable to slip out if them. Excellent customer service when ordering the correct size.”

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Posted 3 weeks ago

Thank you for the lovely feedback, Mags! We love that the team looked after you well whilst choosing the best fit and that your pup seems comfortable and secure in it 😀

Posted 3 weeks ago

PerfectFit is rated 4.9 based on 2,722 reviews