PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,344 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 2nd May 2025

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My cocker spaniel loves her new harness and doesn’t pull which is a huge improvement! Thank you”

Helpful Report

Posted 1 month ago

And thank you, Vicki for taking the time to leave us a review. It is lovely to hear that your Cocker is happy in her new harness and that it has helped with pulling! 😊

Posted 1 month ago

“The team are very responsive and helpful, product is well made and easy to adjust. Works a treat on our dog. I do find the website a little confusing re which size/combination to get, but sending dog measurements, and dog photo, to the team really helped.”

Helpful Report

Posted 1 month ago

Thank you for your feedback regarding the website. We will certainly pass your thoughts on to the development team. There is an online calculator on the website which can help to choose the best combination, unless you have a puppy or a mixed breed. You can find this here: https://perfect-fit-dog-harness.com/PFSizing/

Posted 1 month ago

“Absolutely perfect harness for my dachshund who is 5 weeks post operation from ivdd, fits exactly as stated and appears to be comfortable for her, customer service is first class, Royal Mail appeared to miss place the first one which was replaced and arrived within 24hrs from telephone conversation. Cannot fault the product of company”

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Posted 1 month ago

Thank you for leaving us such lovely feedback, Marie. We love that your poor pup is happy her new harness after her opp. Wishing her a speedy recovery! 😊

Posted 1 month ago

“Prompt delivery. Excellent customer service either by phone or e-mail. Lots of help to make sure the harness fits satisfactorily to your dog. Would recommend as it's impossible to not to be impressed with the service given.”

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Posted 1 month ago

What a lovely review, Jean, thank you 😊 It is wonderful to hear that the team looked after you so well.

Posted 1 month ago

“Great service - was recommended by a dog trainer. Took a couple of emails to find the right size but the responses were quick and really helpful. Product seems an improvement from the one we had - mainly because our puppy doesn't like harnesses going over her head - which this one fixes that issue. So far so good :)”

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Posted 1 month ago

This is great news, Andrew! It is wonderful to hear that your puppy is happy in their new harness and that the team were helpful whilst you were choosing the best fit. Thank you for the review! 😊

Posted 1 month ago

“Fantastic harness. Always struggled finding a harness to fit my dog nice as his neck is quite a lot smaller than his middle.”

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Posted 1 month ago

Thank you for the lovely review, Sally. We love hearing when we have been able to help with a well fitting harness for a dog who has struggled in the past 😊

Posted 1 month ago

“Excellent service, Excellent product! One very happy Rottweiler, breathing more easily and no longer pulling.”

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Posted 1 month ago

It is great to hear that your lovely Rottie is pulling less and more comfortable in their new harness. Thank you for the feedback 😊

Posted 1 month ago

“Amazing customer service, super quick response and could not be more helpful. Dog loves the harness and seems very comfortable in it. Thank you.”

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Posted 1 month ago

And thank you, Sarah for the lovely review! We love that your dog loves their new harness! 😊

Posted 1 month ago

“I ordered a harness for my rescue dog from perfect fit after asking for advice on the sizing. They were very quick to respond to my emails, and extremely helpful when it didn’t fit correctly. They sent several different sized pieces to try until I was satisfied with the fit on my awkwardly shaped dog! The quality is great, and my dog seems to feel very comfortable in it. I’m very happy with the service and the harness, would definitely purchase from them again, and recommend to other dog owners.”

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Posted 1 month ago

It is wonderful to hear that you found the right combination for your lovely rescue, Charlotte and that the team supported you well through the process. Thank you for the lovely review and we hope to hear from you again in the future 😊

Posted 1 month ago

“I love the perfect fit harnesses as they really do fit perfectly and they look good too. They are so comfortable for the dogs and all mine have them. My latest purchase was for my son’s Jack Russell puppy who looks beautiful in her green one.”

PerfectFit 5 star review on 15th March 2025

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Posted 1 month ago

Thank you for coming back to us once again, Fiona! We agree that your son's puppy is looking fabulous in the green! What a great photo! 😊

Posted 1 month ago

“I’ve used perfectFit for years with my dog, easy to use and comfortable. I ordered the incorrect sizes but was very easy to change and advice was offered.”

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Posted 1 month ago

We love hearing from our long standing customers, Tamsin! It is great to hear that the team sorted your exchange out nice and quickly. Thank you for the lovely feedback 😊

Posted 1 month ago

“My little Romanian boy didn't like his harness, he didn't like it going over his head just like the dog catchers noose! But the purfect fit can be unclipped to go around the neck. He does pull on the lead, and I was worried about the last harness, it used to choke him just like a collar. A friend bought a Perfectfit harness and she let me try hers. He doesn't pull so much and definitely doesn't get choked by it. Also he doesn't mind it going on now, so Happy I got one. Only trouble is.. He is a harness chewer... So it doesn't go on till we are by the gate and ready to go😉”

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Posted 1 month ago

Thank you for your review, Debbie and to your friend for recommending us! It is great to hear that he is more comfortable on his walkies, now 😊

Posted 1 month ago

“I contacted perfect fit when parts of the harness I had purchased for my new pup began to brake. I had had a harness for my previous boy from them and that one is still in perfect condition after 6 years so I was very suprised. They were so lovely about it and very apologetic they sent me out replacement peices no questions asked. Brilliant customer service and happy to report the new harness is perfect! Thank you!”

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Posted 1 month ago

Aw, it is great to hear that the team sorted you out quickly, Jess and that your new harness is standing the test of time as your old one did. Thank you for the lovely review 😊

Posted 1 month ago

“I bought a whole harness about 3 years ago for my Miniature Schnauzer. The part at the front was having every day wear & tear. He's a puller, so it had stretched a bit. So I ordered a front piece. This arrived in the time frame promised. I love the fact I don't have to order a whole new harness, as the rest of the one I bought 3 years ago is in good condition.”

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Posted 1 month ago

Thank you for your lovely review, Juliette 😊 It is great to hear that you are a fan of the modular design and that you have upgraded your harness successfully.

Posted 1 month ago

“Perfect item, very fast delivery. Thank you”

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Posted 1 month ago

And than you, Magdalena, for your lovely feedback. We are very pleased to hear that you are happy with your harness and that it arrived in good time 😊

Posted 1 month ago

“Our Perfect fit harness arrived for our puppy after we were expertly dealt with on the phone with our order. The fit was indeed perfect and we will continue to use this harness as he grows”

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Posted 1 month ago

it is lovely to hear that we are living up to our name, Anna! We look forward to hearing from you again as your pup grows. Thank you for the 5 stars! 😊

Posted 1 month ago

“Great perfect fit replacement top section. My Weimaraner love their comfortable harness with chest and top loop for lead attachment.”

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Posted 1 month ago

We love that your Weimaraner loves their harness, Diane 😊 Thank you for taking the time to leave us your feedback.

Posted 1 month ago

“Fabulous gentleman helped me find the best fit for my 8 month old puppy. The harness arrived quickly by post and was assembled as indicated. I could feel how soft and comdortable it was compared to other harnesses I'd tried previously. It is indeed a great fir and a wonderful service. Thank you Georgi's Human mum”

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Posted 1 month ago

Thank you for the lovely review, Elinor 😊 We love that you have found Georgi's harness to be soft and comfortable for him!

Posted 1 month ago

“I am so impressed with my dogs new PerfectFit harness. He tends to pull when we first set off for a walk and his old harness would cause him to cough a lot as it was sitting against his trachea. As he is a small dog, I worried about collapsing trachea and came across PerfectFit. I cannot believe the difference since using their harness. The Y shape avoids the throat area and has resulted in my dog having cough-free walks! What a game changer, well worth the investment. The fact it comes in three separate pieces and you can buy each piece as the dog grows is brilliant. Thank you!”

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Posted 1 month ago

And thank you, Alexa for your lovely, thorough review! It is great to hear that you pup is no longer coughing on walks. It must be much more enjoyable for both of you 😊

Posted 1 month ago

“Lovely to be able to have differnt sizes to put together so custom fit. My Malinousx GSD is an awkward shape and they have all slipped till now. Roo wore it to the beach and it worked really well.”

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Posted 2 months ago

Aw, we just love to hear when we have been able to help with a well-fitting harness for a dog that has struggled in the past! wishing you and Roo happy, beachy walkies! 😊

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,344 reviews