PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,846 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Barney had one of these when he was a puppy and just gone back to a new one. It is great that they come in three parts to get the perfect fit as the name suggests. Also like the soft padding to give extra comfort.”

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Posted 2 months ago

We love that you have come back to us for a new harness for Barney, Sally. Thank you for the review! 😊

Posted 2 months ago

“Very pleased with the PerfectFit harness. My PBGV has a long back and short legs and we have previously struggled to find a harness that fitted well. Very pleased with this one”

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Posted 2 months ago

We love that we have been able to help with a well fitting harness for your lovely PBGV. Thank you fo taking the time to leave us a review, Jeremy 😊

Posted 2 months ago

“Excellent product as always”

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Posted 2 months ago

Thank you, Helen. This is great to hear. Thank you for the 5 stars! 🌟😊

Posted 2 months ago

“Arrived quickly, had a little trouble getting to grips with adjusting to have the right fit, but customer service agents were brilliant with advice and support throughout the process. Very happy with my purchase”

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Posted 2 months ago

We love that the team looked after you so well to help with the fitting of your pup's harness, Helen. Thank you for taking the time to leave us a review! 😊

Posted 2 months ago

“Spoke to a lovely lady on the phone who advised me the size to try after receiving my order I needed to change one of the pieces nothing was too much trouble would definitely order again direct from the company 😊”

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Posted 2 months ago

It is great to hear how well the team looked after you, Helen and that they sorted your exchange nice and simply 😊 Thank you for your lovely feedback!

Posted 2 months ago

“We used PerfectFit for our older dog and the double ended lead is brilliant. She no longer needs a harness. PerfectFit is the only harness the breeder of our new puppy, 3 months old, and his future trainer recommend. We already know! I had a great chat about with one of the team about what size to get his first harness set. It was spot on! It looks great and so far, his first walks have been great! Definitely the best harness and lead combination for canine comfort and human ease of use.”

PerfectFit 5 star review on 1st September 2025

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Posted 2 months ago

Thank you for the lovely review, Annette and to your breeder for recommending us! 😊 What a beautiful pair you have there and your little one looks very smart in the blue!

Posted 2 months ago

“My boy Hamish, 3 today, has worn Perfect fit since being a young boy. Always find the company great to deal with. Friendly and helpful on the telephone . Would always recommend.”

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Posted 2 months ago

Well Happy Birthday to Hamish! It is great to hear that you are both with us for the long haul, Sue. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“Excellent service and excellent product!”

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Posted 2 months ago

We love that the team looked after you well and that you are pleased with your new harness, Ruth 😊 Thank you for the positive feedback!

Posted 2 months ago

“Great leopard print top piece, fast delivery”

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Posted 2 months ago

We are very pleased that you managed to snag yourself one of the limited addition tops! Well done you and thank you for taking the time to leave us your feedback 😊

Posted 2 months ago

“Absolutely wonderful company! Kept i touch every step of the way making sure the harness fit properly! My dog has always hated harnesses but now i’ve finally found one he dosent growl at me putting it on! No rubbing on his armpits and very little pulling cause he knows he can’t slip out anymore? 15/10 recommend to anyone struggling to get a harness to fit there pooch.”

PerfectFit 5 star review on 30th August 2025

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Posted 2 months ago

We can't complain at 15 out of 10 Miya! 😊 Thank you for the lovely review and for sharing the pictures of your beautiful boy in his new harness withus. he's a real cutie!

Posted 2 months ago

“Brilliant customer service. Good advice on what size harness to get for our puppy and no problem changing one of the pieces to get a better fit. Great quality product too! Thank you!”

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Posted 2 months ago

We love that the team looked after you well and sorted your exchange nice and quickly to ensure the best fit for you pup. Thank you for taking the time to leave us your feedback 😊

Posted 2 months ago

“Excellent service as usual. Have tried many other brands of harness, but nothing fits like a PerfectFit!”

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Posted 2 months ago

It is lovely to hear that you keep coming back to us, Deborah! 😊 Thank you for leaving us your lovely feedback!

Posted 2 months ago

“Easy to order with the chat. I opened the chat, asked me the breed and measurements, then gave me the exact product with the option of exchange in case didn't fit but It actually fitted perfectly. I ordered the two lead point and It has been a changed for me and my dog because now we walk in a more relaxed way. Thank you”

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Posted 2 months ago

And thank you Octavio for the lovely review! It is great to hear that you found the chat facility helpful whilst choosing the best size and that the harness has helped with more relaxed walks 😊

Posted 2 months ago

“Our vet recommneded this harness for our dog. Absolutley brilliant product and service. We were unsure of the right size to order so we took advantage of the option to email a photo for advice. We felt the one we ordered was a bit too big and, again we were able to email a photo for them to check, they agreed and sent us a smaller one which fitted and we returned the unused parts. Love that the harness comes in three parts so you can mix and match sizes to get the right fit for your dog. Excellent customer service and brilliant value for money.”

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Posted 2 months ago

Thank you for taking the time to leave us such lovely feedback, Jennifer and thank you to your vet for recommending us! it is great to hear that you found our exchange service useful in finding the right fit for your pup 😊

Posted 2 months ago

“Lola loves her harness because it doesn't go over her head. She looks very trendy & the jade colour suits her red colouring. Once the fasteners had become more loose it was easy to clip together.”

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Posted 2 months ago

We just love to hear when we have been able to help with a well fitting harness for a pup that doesn't like things going over their heads. Thank you for the review, Jean. Wishing you and Lola Happy Walkies! 😀

Posted 2 months ago

“Fits well, lots of adjustments if required. Padded and great colour.”

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Posted 2 months ago

Thank you for your review, John. We are very pleased to hear that you are happy wit the fit, design and colour of your new harness 😀

Posted 2 months ago

“Spoke to a very helpful woman on the phone (its great to deal with a real and, knowledgeable human!) who guided me through the process of which option to go for. Would definitely recommend and saved buying umpteen unsuitable ones!”

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Posted 2 months ago

It is lovely to hear that you found out helpline useful in choosing the best harness for your pup, Hilary. Thank you for recommending us and for taking the time to review us 😀

Posted 2 months ago

“Reordered part of the harness as we misplaced it during our holiday. PerfectFit is very reliable, looks good and we would recommend to anyone.”

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Posted 2 months ago

Thank you for your review, Toshiko. It is great to hear that you have found us to be reliable. Thank you for recommending us 😀

Posted 2 months ago

“Thank you so much for all your help on buying our harness. It was easy and you were very helpful. Will recommend you to all dog patients.”

PerfectFit 5 star review on 27th August 2025

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Posted 2 months ago

Thank you for the lovely review and for sharing the picture of your lovely girl in her harness with us. She's just beautiful and she certainly seems nice and comfortable in her new harness 😀

Posted 2 months ago

“Previously struggled to find a good fitting harness for my border collie and as an anxious dog doesn’t like things going over his head. The PerfectFit harness has solved both of these problems, and the quality of the harness looks and feels excellent. Harness was delivered very quickly.”

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Posted 2 months ago

We are very happy to have helped with a well-fitting and comfortable harness for your beautiful Border, Lawrence. Thank you for leaving us a review 😀

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,846 reviews