PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,934 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 18th December 2025

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic company Perfect Fit Harness are. I am absolutely delighted with the two harness's I have purchased. They are so comfortable for my dogs. I got the size wrong but customer services were so very helpful and sent out quickly the extra bits I needed. Highly recommended.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Hayley. We are happy to help, anytime! :)

Posted 2 months ago

“Lovely attentive staff. Very friendly and helpful to our requirements. Quality of harness is first class. Very impressed.”

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Posted 2 months ago

Thank you Steve :)

Posted 2 months ago

“Great fit and quick delivery”

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Posted 2 months ago

Super to hear, thank you, Patricia :)

Posted 2 months ago

“The product is fantastic but more importantly, the support and advice from the team at PerfectFit was brilliant!!!!”

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Posted 2 months ago

We are so happy to hear this! Thank you :)

Posted 2 months ago

“I love this harness and leash. Its amazing! I would highly recommend it!”

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Posted 2 months ago

Thank you for recommending us, Kim! It is great to hear that you are happy with your new harness and lead ☺️

Posted 2 months ago

“Had to replace part of the harness. Went on line but could not figure out which size I needed. Phoned customer service which led me through how to find the right size. Just exexcellent service and the harness fits perfectly”

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Posted 2 months ago

It is great to ear that the team looked after you well to find the section that you were looking for, Helene. Thank you for the review! ☺️

Posted 2 months ago

“I'll admit I was slightly dubious at first that with one measurement and a couple of photos the team could advise on sizing for a growing and active puppy. The fit provided was soooo close to perfect and the team, who clearly all love dogs themselves, so helpful in working out if it could be even better, that I'm happy to admit I was wrong!”

PerfectFit 5 star review on 30th September 2025

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us a review and to share the pictures of your beautiful pup in their new harness with us, Mandy. Just adorable! It is great to hear that the team looked after you well to ensure the best fit for your pup ☺️

Posted 2 months ago

“It’s too big on my pup. And I don’t know what to do. It’s just the bottom part what is big. But other a that amazing he doesn’t pull.”

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Posted 2 months ago

Thank you for your review, Isabella. Don't worry. we can certainly help to see if we can get a better fit. Keep everything that you have for the moment. I can send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted items once you are happy with the fit. We will contact you directly to arrange this.

Posted 2 months ago

“This is so easy to put on Buster. Lovely fit and plenty of room around his front legs. No more messing about with putting his harness over his head and this one clips behind each leg and at each shoulder”

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Posted 2 months ago

It is great to hear that you are finding Buster's new harness easy to out on, Alison. Thank you for the review! ☺️

Posted 2 months ago

“Apart from having a great product and the means to upsize as required I have not experienced customer service like that provided by Perfect Fit in many many years, it was refreshing to say the least Thank you Perfect Fit”

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Posted 2 months ago

And thank you, Tina for taking the time to leave us a review. It is wonderful to hear that the team looked after you so well and that you are happy with your new harness ☺️

Posted 2 months ago

“A replacement front harness piece and training lead was bought. Great you can buy replacement pieces. The lead is great too re 4 different adjustments and fleece under the webbing. Very comfortable to hold and very functional. Both quality products so worth paying a bit more for.”

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Posted 2 months ago

Thank you for taking the time to leave us a review, Helen ☺️ We are very pleased to hear that you just needed to replace one section of your harness and that you are happy with your new lead!

Posted 2 months ago

“Purchased two new leads. They are not cheap, but worth every penny. Very comfortable for dogs and humans. Would not purchase any other brand.”

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Posted 2 months ago

It is wonderful to hear that you are happy with your new leads and that you are with us for the long haul! Thank you for the review! ☺️

Posted 2 months ago

“The service has been fantastic and the quality is great”

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Posted 2 months ago

It is great to hear that you are happy with your new harness, Valarie and that the team looked after you so well. Thank you for the 5 stars! ☺️

Posted 2 months ago

“We bought a second one for our (2nd) pup Saffie now that she is fully grown. She is as equally stylish as her big brother Eddie. We love the quality, the adjustability and overall fit is perfect!!”

PerfectFit 5 star review on 27th September 2025

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Posted 2 months ago

Thank you for sharing the pictures of the beautiful Saffie & Eddie in their PerfectFits, Jennifer. It is wonderful to hear that they are both happy and comfortable in their harnesses.

Posted 2 months ago

“It's perfect. My dog, a rehome, chewed the harness that he arrived with and apparently had destroyed other harnesses he had had. I bought the PerfectFit harness two weeks ago and so far he has not tried to chew it. He doesn't try to run away while his new harness is being put on which is a great step forward.”

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Posted 2 months ago

This is wonderful to hear! The fact that he isn't running away suggests that he is nice and comfortable, which is just wonderful to hear. Thank you for leaving us your feedback! ☺️

Posted 2 months ago

“Great service good product”

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Posted 2 months ago

It is great to hear that you are happy with your new harness and that the team looked after you well, Lisa. Thank you for the review! ☺️

Posted 2 months ago

“I recently bought a PerfectFit harness for my 5-month-old Labrador, and I couldn’t be happier! The quality is absolutely fantastic, and I love that it’s made up of three separate pieces. Knowing I can easily upgrade the parts as my puppy grows gives me so much peace of mind. A special thank you to Jake from customer service - he was incredibly helpful and patient as I figured out the right size for Mia. Having the option to try different sizes until we found the perfect fit made the whole process stress-free. I’d highly recommend PerfectFit to anyone looking for a durable, comfortable, and adaptable harness!”

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Posted 2 months ago

Thank you for your lovely review, Marzia ☺️ It is wonderful to hear how happy you are with the quality, design and comfort of your pup's new harness and that Jake looked after you so well. We will certainly pass on your thanks.

Posted 2 months ago

“Never had any luck getting a harness to fit, but I was recommended Perfectfit. I contacted them for help on size for my puppy and they were super helpful. Sending several size alternatives so I could mix and match the different components. So easy to fit and sits comfortably on my puppy”

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Posted 2 months ago

We love that you found our exchange service helpful in achieving the best fit for your puppy, Karen. Thank yu for taking the time to leave us your lovely feedback ☺️

Posted 2 months ago

“I have tried to find the right size for my little dog Then I heard about Perfect Fit amazing I can not believe how simple and easy to put on I am so thrilled a strong harness and lead a wonderful find look no further Thank You Perfect Fit B A Jacobs”

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Posted 2 months ago

And thank you, Barbara for your lovely review! It is just great to hear that you are finding your pup's new harness easy to put on and are happy with the fit ☺️

Posted 2 months ago

“Very happy with our purchase. We needed to change the Y front to a smaller size, customer service was brilliant and very prompt, new piece arrived next day, I returned the original and received an email to let me know they had received it. If only other companies were as considerate!! We now have two harnesses, and as the name says they are a perfect fit. Will need another soon for the latest pooch 😁”

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Posted 2 months ago

It is just great to hear that the team sorted your exchange quickly and simply, Denise. We love that we are living up to our name, too! Thank you for your lovely feedback ☺️

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,934 reviews