PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,046 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 20th March 2026

Rand

PerfectFit 5 star review on 18th March 2026

Penny

Nicola

PerfectFit 5 star review on 2nd March 2026

Nicola Giles

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely harness. Very helpful customer service”

Helpful Report

Posted 4 months ago

We are so happy to hear that the team looked after you so well and that you are pleased with your new harness. Thank you for taking the time to leave us a review 😊

Posted 4 months ago

“Bought as Christmas present for my daughter's dog, so not able to fit it yet. Just hope if it not the right fit at Christmas that I will still be able to exchange? Couldn't give proper star rating, but field was required to submit comment so went down the middle.”

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Posted 4 months ago

Thank you for your review, Jean 😊 As long as the harness has only been tried on and not worn out on a walk, we are more than happy to exchange if the fit isn't quite right.

Posted 4 months ago

“As always great communication and advice from the team. I bought this for my sons dog as I purchased 2 for my own dogs 7 years ago and still in great working order despite lots of machine wash’s. Highly recommend”

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Posted 4 months ago

Well, than you for recommending us to your son, Caroline! it is great to ear that your other harness are still going strong! Than you for the lovely feedback 😊

Posted 4 months ago

“Very helpful advice on a sizing query for my growing puppy, speedy delivery of a perfect fitting harness, highly recommend”

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Posted 4 months ago

It is great to hear that the team looked after you well and ensured the right fit for your pup and that your order arrived in good time, Penny. Thank you for the lovely feedback! 😊

Posted 4 months ago

“Amazing, my dog is a rescued crossbreed of about 10 different breeds so his shape is not standard and all previous harnesses have either limited his range of motion on his front legs or have sat on the wrong part of back. It is so refreshing to have one that fits him perfectly and allows him to move freely. He used to have some avoidance of the harness going of his head , lip licking and a shake off after but this harness eliminates us even having to do that, we now just clip around his head. He is not avoidant of this harness and it makes me so happy. Can’t wait to buy more colours for him.”

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Posted 4 months ago

Aw, this makes us so happy too Lucy! What a joy to hear that your pup is happier in his PerfectFit 😊 Thank you for taking the time to leave us such a lovely review!

Posted 4 months ago

“The best harness around !! Our dog moves with ease & comfort & the customer service is 5star !”

PerfectFit 5 star review on 4th November 2025

Helpful Report

Posted 4 months ago

We love that you are happy with the fit of your pup's harness and that the team looked after you so well, Stephanie. Thank you for the review and for sharing the pic of your beautiful dog in their harness with us! 😊

Posted 4 months ago

“Excellent design Purchased slightly larger top piece to enable harness to fit more easily over an Equafleece No need to purchase a completely new harness”

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Posted 4 months ago

Aw, thank you for sharing the picture of your beautiful pup in his harness and Equafleece. He's just adorable! 😊 Thank you for the lovely review, Jill!

Posted 4 months ago

“Prior to ordering, the team were extremely helpful and friendly, answered all of my questions and gave a recommendation on sizing for my puppy. The harness was dispatched quickly and arrived promptly, and is well made. It's super adjustable and fits my pup perfectly (with plenty of adjustment left for him to grow in to). It's easy to put on and take off, and little Hank moves freely and comfortably whilst wearing it. Being a dachshund, I like that it allows free movement of his front legs and doesn't put a strain on his neck/back. Ideal, just what I've been looking for (it's my third attempr harness in 4 weeks 😂) - will be sticking with PerfectFit going forwards!”

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Posted 4 months ago

Than you for the thorough review, Holly! We love that Hank is happy and comfortable in his new harness and that the team looked after you so well to ensure the best fit for him 😊

Posted 4 months ago

“On time and exactly as described”

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Posted 4 months ago

This is great to hear, Jennifer. Thank you for the review! 😊

Posted 4 months ago

“Harness arrived quickly, excellent quality and fit.”

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Posted 4 months ago

We love that you are happy with the quality and fit of your new harness, Christine and that it arrived in good time. Thank you for the review! 😊

Posted 4 months ago

“The perfect harness I bought when my pup was younger has just had an upgrade. I only had to change one piece (girth) to make it fit. The website was easy to use and the size guide was accurate”

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Posted 4 months ago

It is great to hear that changing just one piece of your pup's harness did the trick. Thank you for the review! 😊

Posted 4 months ago

“Quick Delivery. Good quality. Correct size. Highly recommend.”

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Posted 4 months ago

We love that you are happy with the quality and fit of your new harness, Carol 😊 Thank you for the feedback!

Posted 4 months ago

“I'm really pleased with the perfect fit harness I got for my border terrier Alfie. I filled in the questions to find out which size combination would fit him best, and despite my initial misgivings (surely he's bigger than a XXS?) it really does fit him perfectly. And Alfie is very happy that it doesn't have to go on over his head! I like the fact that you could change the size for free if it didn't fit too. Great company.”

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Posted 4 months ago

Thank you for the review, Jane. It is so lovely to hear that Alfie is happy in his new harness and that you found the sizing calculator helpful in choosing the best fit for him 😊

Posted 4 months ago

“great harness, good fit and allows for adjustments, comfortable for the dog and looks good. Delivery was fast and customer service was great, very helpful.”

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Posted 4 months ago

Thank you for the lovely review, Fiona! 😊 It is wonderful to hear that you are happy with the fit and that the team looked after you so well.

Posted 4 months ago

“Great customer service with speed and care. Wonderful product, I'm really glad we switched from one of the standard harnesses you see everyone with. My dog is much happier.”

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Posted 4 months ago

We love that your dog is happier in their PerfctFit Harness, Luke and that it got to you in good time. Thank you the review! 😊

Posted 4 months ago

“Sent measurements for my springer spaniel 4 month old puppy & got a response quickly. Ordered on a Thursday afternoon on standard delivery & it arrived Saturday morning. It’s a tiny bit big, but obviously they allow for some growing room for a puppy. Very happy with the harness & so is Gunnar.”

PerfectFit 5 star review on 1st November 2025

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Posted 4 months ago

Thank you for taking to the time to leave us a review, Lisa and for sharing the picture of Gunner sporting his new harness. He's just lovely! 😊 We love that you are happy with his new harness and that it arrived in good time.

Posted 4 months ago

“I use perfect fit harnesses for my dogs - the quality and durability is excellent and the ability to replace individual parts is a great bonus. I have bought a new front piece as my dog had outgrown his original piece - having had it from a puppy. It was very easy to order and delivery was very quick. Thank you to the team at Perfect Fit - we have recommended to our friends and would not shop anywhere else for dog harnesses.”

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Posted 4 months ago

We are very happy to hear that you are with us for the long-haul, Gillian! Thank you for sharing the picture of your beautiful dog looking very smart in their new harness and for taking the time to leave us a review 😊

Posted 4 months ago

“Excellent harness. Great service”

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Posted 4 months ago

We love that you are happy with your new harness Erika and that the team looked after you so well. Thank you for the lovely feedback 😊

Posted 4 months ago

“Good name as the product is a "Perfect fit" also made in the UK which is so good to see.”

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Posted 4 months ago

We love that we are living up to our name, Neil! 😊 Thank you for taking the time to leave us a review.

Posted 4 months ago

“Ordered harness and paid extra for fastrack delivery, still waiting a week later! Emailed PerfectFit twice to find out where my harness is…..no response!”

Helpful Report

Posted 4 months ago

Thank you for your feedback, Andy. We have had a look and can see that you have been in email contact with our customer service team regarding this and that there was an issue with the delivery of your parcel which was subsequently returned to us. We have offered to resend the parcel or refund your order and the issue now seems to be resolved. Please drop us an email at info@perfect-fit-dog-harness.com if we can help any further.

Posted 4 months ago

PerfectFit is rated 4.9 based on 3,046 reviews