PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,579 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, comfortable, and well made. Does exactly what it says”

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Posted 2 months ago

We love that we are living up to our name, Darren! 😊 Thank you for taking the time to leave us a review.

Posted 2 months ago

“Perfect! Our golden retriever spends a lot of time in the water and these harnesses certainly withstand being dried practically every day. Her older one. now 6 years old, is still functional so not only are they are they a good fit but extremely good value. too Thank you”

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Posted 2 months ago

And thank you for the lovely review, Mrs S! 😊 it is great to hear that you are find the harnesses to be durable and that they are withstanding the test of time!

Posted 2 months ago

“My dog isn’t keen on wearing a harness but I think it’s the kindest piece of equipment to walk him in . I took my time getting him used to it and when I realised the fit wasn’t quite right, the advice from your team was excellent . I was quickly sent replacement sizes and now have an excellent fit !! He’s a 23kg Wirehaired Vizsla and has 3 different sized pieces , one small ‘one medium and one large.”

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Posted 2 months ago

Thank you for your lovely feedback, Sally and for sharing the video of your dog in their new harness. It sounds as if you have done all the correct things to get him used to the harness. Wishing you many happy walkies ahead! 😊

Posted 2 months ago

“Can't recommend Perfect Fit enough. Customer service was amazing generally - fast, responsive and friendly - when it turned out that our wirehaired pointer pup needed a smaller front piece for his harness, it was sent out promptly and arrived the next morning. The harness itself is spot on, fits well with no obstruction to movement. Easy to put on too with no need to pull it over the dog's head. Great harness and a fantastic company to deal with.”

PerfectFit 5 star review on 25th May 2025

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Posted 2 months ago

Thank you for taking the time to leave us such a positive and thorough review, and for sharing the picture of your lovely Pointer pup in their new harness. It is great to hear how happy you are with it and that the team looked after you so well 😊

Posted 2 months ago

“Excellent service will definitely recommend to anyone.”

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Posted 2 months ago

We love that the team looked after you so well. Thank you for recommending us! 😊

Posted 2 months ago

“The best harness out there. A little complicated when first ordering but the customer services are helpful & online instructions.”

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Posted 2 months ago

It is great to hear that you think that we are the best, Alexandra! Thank you for the lovely feedback 😊

Posted 2 months ago

“Bought loads of different harnesses for my dog but none of them fitted well. Then found perfect fit .....A fantastic product and fantastic customer service. Bought the harness sizing suggested and wasnt quite happy with it. Customer service sent me other sizes immediately to get correct fit. Amazing ive finally found a harness that fits perfectly! Thank you. Just wish Id found this years ago!!”

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Posted 2 months ago

Well, we are glad that you have found us now, Alicia! 😊 Thank you for taking the time to review us.

Posted 2 months ago

“Adjusted the two rear fasteners as directed. Fits like a glove. Think it is going to be perfect for our adventurous lifestyle”

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Posted 2 months ago

It is great to hear that your harness will be with you on all your doggy adventures 😊 Thank you for the review!

Posted 2 months ago

“This is our second harness, he outgrew the narrow puppy straps. The new wider straps are well cushioned and fit really well. They are not escape proof for a determined Dalmatian when he decides to back out but I don't think any harness is!”

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Posted 2 months ago

Thank you for coming back to us for a second time and thank you for the useful feedback! 😊

Posted 2 months ago

“Great harness, very adaptable to find just the right level to hold him in place. Also its not too big or cumbersome like some. Thanks also for the great customer service when I mixed up on sizing recently :)”

PerfectFit 5 star review on 21st May 2025

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Posted 2 months ago

Thank you for the lovely review, Rob and for sharing the pic of your pup in the harness. We are really pleased to hear that you are happy wit the harness and that the team looked after you well 😊

Posted 2 months ago

“My cocker spaniel doesn’t fit standard harnesses well, but the Perfect Fit harness is so good, my dog is much happier in it and it fits snuggly and doesn’t rub. It such lovely quality. I’ve always had these harnesses for my Vizsla and they are so strong but also fleecy so they seem comfortable, and they last so long. Being able to buy individual parts of the harness is also amazing. I also bought a training lead for my Vizsla and this is also strong but good for grip. Finally, the company is just lovely to deal with, the staff are so helpful and their personal touch is so unusual but really good.”

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Posted 2 months ago

Thank you for leaving us such a lovely and thorough review, Sonya. it is great to hear that both your Cocker Spaniel and Vizsla are happy in their harnesses and that the team have looked after you well 😊

Posted 2 months ago

“Great product. Took 2 attempts to get a good fit. Customer services were very helpful in supplying extra parts to achieve the correct fitting. Problem with postage on second parcel, silly mistake on someone's part.”

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Posted 2 months ago

Thank you for your feedback, Frederick. It is great to hear that you are happy with the fit.

Posted 2 months ago

“Great customer service very helpful with the fitting of the harness for our puppy”

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Posted 2 months ago

It is great to hear that the team looked after you so well with the fitting, Pam. Thank you for your feedback! 😊

Posted 2 months ago

“Super fast service and easy to fit. Brilliant!”

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Posted 2 months ago

Thank you, Tracy. It is great to hear that you found the harness easy to fit and that it got to you in good time 😊

Posted 2 months ago

“So glad I found this company and harness. I have a dachshund x jack Russell with a JR deep chest and doxie long body - not an easy combo but the perfect fit harness fits him perfectly! No rubbing or chafing and is super comfy with the fleece lining. The additional front ring is great for a strong puller too - have almost got him walking normally after just one week in the harness. Am now raving about it to anyone who has dogs! Also love the company’s approach to finding the perfect fit where you can swap out different bits of the harness and they’ll send you different sizes until you get the right ones and only then do you send the unwanted bits back - sheer genius and what’s not to love! Brilliant customer centred service.”

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Posted 2 months ago

Thank you for taking the time to leave us such a lovely and thorough review, Andrea. It is much appreciated. it is great to hear that you have found a good fit for your pup and that you found the exchange service useful 😊

Posted 2 months ago

“Had this harness and lead since we got Willow. Change the top and front and new lead in red it's lovely and soft for her . We do use a collar as well as her harness”

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Posted 2 months ago

It is lovely to hear that Willow is happy and comfortable in her harness, Susan. Thank you for your lovely feedback 😊

Posted 2 months ago

“What do you want from a harness Strong ,well made , easy to adjust and safe Look no further than a Perfect fit Maybe a strap handle on top would be a useful addition”

PerfectFit 5 star review on 20th May 2025

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Posted 2 months ago

Thank you for your lovely feedback and for sharing the picture of your pup. What a beaut! 😊 We have passed your thoughts regarding a handle on tot he development team.

Posted 2 months ago

“I should have known better and instead of having to return 4 different harnesses to other stores I could have got it right first time and come straight to PerectFit! My new rescue is now safely harnessed and can enjoy her new life on a longline. My older dog has had her PerfectFit harness for nearly 5 years, it fits beautifully and gets regularly thrown in the washing machine. Thank you PerfectFit x”

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Posted 2 months ago

And thank you, Lindsay for your lovely review! We love that you have come back to us and that both your older dog and new rescue are happy and comfortable in their harnesses 😊

Posted 2 months ago

“Absolutely outstanding customer service. Happily exchanged a couple of sections of the harness until we got a perfect fit. Couldn't be happier with PerfectFit, a brilliant example for other firms to follow.”

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Posted 2 months ago

Thank you for your feedback, Chris. We love that the team sorted out your exchange quickly and easily 😊

Posted 2 months ago

“Great product. Initially ordered the wrong size piece for our harness, contacted the company who couldn’t of been more helpful, Thankyou so much”

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Posted 2 months ago

It is great to hear that the team helped to sort your exchange out quickly and easily, Michael. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,579 reviews