PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,348 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

Michael Gee

729

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ❤️”

Helpful Report

Posted 2 months ago

We love that the team looked after you well, Simon! 😊 Thank you for the 5 stars!

Posted 2 months ago

“We were recommended to this product by our dog trainer class and have to say we are delighted with the service and the product. They are very helpful if you are unsure of sizing and very flexible on exchanging to get a “perfect Fit”. Thank you”

Helpful Report

Posted 2 months ago

And thank you for your lovely review, Jacqueline! 😊 it is great to hear that you found the exchange service helpful in finding the best fit for your pup and that the team looked after you well. Thank you for your kind feedback!

Posted 2 months ago

“Great customer service, that supported our online purchase for our Boxer puppy. Great harness that can adapt to the needs of a growing puppy. Highly recommend.”

Helpful Report

Posted 2 months ago

Thank you so much for recommending us! 😊 It is great to hear that the team looked after you well while choosing the size for your Boxer pup.

Posted 2 months ago

“The harness is very well made and fits together very easily. I like that you can customise to fit your dog exactly. It washes well and mine have lasted for ages! The lead is also well made”

Helpful Report

Posted 2 months ago

It is lovely to hear that you are happy with the quality of your harness and that it has stood the test of time. Thank you for the review! 😊

Posted 2 months ago

“Didn’t think it would be possible to find a harness that fitted my dog as she’s such an awkward size/shape and not in proportion but after trial and error have not got her perfect fit and will be ordering more colours”

PerfectFit 5 star review on 25th February 2025

Helpful Report

Posted 2 months ago

It is great to hear that we were able to help with a well fitting harness for your girl. We look forward to hearing from you when you decide on a colour change 😊

Posted 2 months ago

“Excellent harness and lead, very well made and they really are a perfect fit. My boy is a lot more comfortable in his new harness, and looks fab too! Customer service is second to none, excellent communication and items arrived super fast!”

PerfectFit 5 star review on 24th February 2025

Helpful Report

Posted 2 months ago

He is certainly looking very smart in his new harness, Sarah! He's just adorable! Thank you for the lovely review. It is great to hear how comfortable he is in his new harness 😊

Posted 2 months ago

“Wouldn’t go anywhere else!”

Helpful Report

Posted 2 months ago

We are delighted to have you with us for the long haul, Sam! 😊 Thank you for the lovely review!

Posted 2 months ago

“Best harness ever Customer service is excellant”

Helpful Report

Posted 2 months ago

We love that you think we are the best harness ever, Marlis! Thank you for the review! 😊

Posted 2 months ago

“My dog hates harnesses that go over his head so this makes him and me happy, We have three harnesses all different colours and really easy to fit and comfortable for the dog.”

Helpful Report

Posted 2 months ago

A happy dog and a happy customer are our best reviews, Gordon! Thank you for taking the time to review us 😊

Posted 2 months ago

“Very good customer service easy to talk too”

Helpful Report

Posted 2 months ago

Aw, it is lovely to hear that the team looked after you well 😊 Thank you for your feedback!

Posted 2 months ago

“Great fit being able to pick n mix sizes. Now if only there was cure for chewing through it while travelling lol”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback, Caroline. It is great to hear that you are a fan of the modular design 😊 We are sorry to hear that your pup has been chewing the harness. Due to this we usually recommend removing it when your pup is unsupervised. It is also important to note that we cannot recommend the harness for use in the car as it has not been crash tested.

Posted 2 months ago

“I called and asked for advice as my dog is a mixed breed and got a harness that was a 'perfect fit' for her. I love the quality, the padding under the straps and it looks great too - thank you, great product”

Helpful Report

Posted 2 months ago

Thank you for the lovely feedback, Jane. It is great to hear that you are a fan of the super soft fleece padding and that you are happy with the fit 😊

Posted 2 months ago

“My dog is now 4 years old and since she was 3 months old she has worn a Perfect Fit harness and lead and a fleece jumper for cold winter months. I have only just had to purchase a new harness and extendable lead, not because the original harness has worn out, it's as good as new. She has gained a few kg since she was a puppy. The quality is excellent. My dog has sensitive skin and the underneath of the harness is soft and cushioned. Great customer service. Highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for recommending us, Norah! It is wonderful to hear how the harness suits your pup's sensitive skin. Than you for coming back to us for a second time! 😊

Posted 2 months ago

“As expected. Much better than any other similar items we have come across”

Helpful Report

Posted 2 months ago

It is great to hear you are happy with your new harness! Thank you for the review! 😊

Posted 2 months ago

“Great customer service. They sent us additional piece ls until we were happy with the fit!!!”

Helpful Report

Posted 2 months ago

It is lovely to hear that you found our exchange service helpful in achieving the best fit for your pup, Nathalie! Thank you for the feedback😊

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

It is wonderful to hear that the team looked after you so well 😊 Thank you for the 5 stars!

Posted 2 months ago

“excellent harness - excellent fit- quick and helpful service”

Helpful Report

Posted 2 months ago

We love that you are happy with the fit of your new harness! Thank you for the 5 stars! 😊

Posted 2 months ago

“Wet happy with harness we purchased and customer service.”

Helpful Report

Posted 2 months ago

Thank you for your review, Oxana! 😊 It is great to hear that you are happy with your new harness and the service that you received.

Posted 2 months ago

“I have had perfect fit harnesses for all of my dogs, from pups to adult. They really are perfect.”

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Posted 2 months ago

We just love to hear from our long standing customers, Pamela! Thank you for taking the time to leave us a review, it is wonderful that we are living up to our name! 😊

Posted 2 months ago

“I would buy these over and over again. I love how you can get the right fit for any size dog you have, love them!”

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Posted 2 months ago

Aw, thank you for the lovely review, Claire 😊 We hope to see you again int he future!

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,348 reviews