PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,932 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 18th December 2025

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful service to fit a non standard dog 😊😊 I use these harnesses on my spaniel and have always found them brilliant but have now got one for my mums rescue dog. With the help given the fit is perfect!! 😊😊 Thank you.”

PerfectFit 5 star review on 15th September 2025

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Posted 3 months ago

And thank you, Claire for taking the time to leave us a review 😁 Your Mum's rescue is looking very smart in their new harness and we love that your spaniels all have one, too!

Posted 3 months ago

“Great company. Excellent communication, customer service and delivery. The staff at Perfect Fit helped us to get the right harness size for our whippet puppy. We struggled to find a harness to fit her properly and tried three other different brands of harness, but none of them gave a snug, secure, comfortable fit. Tried a couple of different sizes with Perfect Fit and quickly found the right combination. I'm able to walk my puppy with confidence now as I know she is comfortable, happy and secure in the perfect fit harness. I also bought the training lead which is brilliant - the fleece on the lead makes it so soft and comfortable on the hands and feels so much easier for me to manage than other leads. So happy to have found Perfect Fit! Thank you for all your help.”

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Posted 3 months ago

We are very happy that you found us too, Joanne! 😁 We love that your little whippet happy and comfortable in her harness and that you are pleased with your new lead.

Posted 3 months ago

“We are very pleased with our purchase. Having bought other harnesses for our dog Pickle we were very happy when the one we have recently bought fitted perfectly. Pickle looks very smart wearing it too!! Customer service was fantastic, very prompt service and replies to all my queries before purchase. Thank you 🤩”

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Posted 3 months ago

And thank you, Nicki for the lovely review! It is great to hear that Pickle is happy in their new harness and looking smart! 😁

Posted 3 months ago

“As an owner of a basset hound finding a well fitted harness is nigh on impossible but in a nutshell the perfect fit harness is perfect. Soft fleece against the skin and the flexible interconnected components mean you can find that perfect fit.”

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Posted 3 months ago

Thank you for the lovely feedback, Patricia 😁 We just love to hear when we have been able to help with a well-fitting, comfortable harness for a pup who has struggled in the past.

Posted 3 months ago

“Best Harness ever. We have one in ever colour except pink and always reccomned them to friends and people we see out. No more scared dog not wanting anything to go over his head or too tight and with the option of mis and match we sometimes coordinate our outfit and harness!!”

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Posted 3 months ago

We LOVE that you have one in every colour, Kathryn and that you coordinate your outfits. Great work! 😁 Thank you for taking the time to leave us a review!

Posted 3 months ago

“Really helpful and a lovely range. Really easy to try different sizes and adjust”

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Posted 3 months ago

it is great to hear that the team looked after you well and that you are happy with your new harness, Tracy. Thank you for the review! 😊

Posted 3 months ago

“A great harness. Feels really comfortable. In fact, this is my second one as my dog outgrew his first one.”

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Posted 3 months ago

Thank you for coming back to us for a second time, Alan! It is fab to hear that your pup is comfortable in their new harness 😊

Posted 3 months ago

“Excellent harness and fits amazingly. I have two dogs and use them on both. Very comfy and soft for them as well”

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Posted 3 months ago

We love that you have a PerfectFit for both of your pups, Michelle and that they are happy and comfortable in them. Thank you for the lovely review! 😊

Posted 3 months ago

“These Harnesses are the best, there is no doubt about it. I would only suggest to update your website, it is clunky (not very user friendly) and feels 90s.”

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Posted 3 months ago

We love that you think that we are the best harnesses! Thank you for the feedback regarding the website. We will certainly pass this on to the IT team for you.

Posted 3 months ago

“Fabulous harness and adjustable at every point. Soft and comfortable and has overcome the rub issues we have had with previous harnesses- thank you!”

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Posted 3 months ago

Aw, this is great to hear, Sarah-Jane! We love that your pup is more comfortable now in their PerfectFit 😊 Thank you for the great feedback!

Posted 3 months ago

“Perfect fit by name and perfect fit by nature. These harnesses are excellent and made in the UK. What’s not to like.”

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Posted 3 months ago

it is great to hear that we are living up to our name, Matt! Thank you for the review! 😊

Posted 3 months ago

“Responded very quickly to my question about the part I needed to replace for my dog. Once ordered despatch was very quick”

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Posted 3 months ago

It is great to hear that replacing a section of your harness was quick and easy, Daphne ☺️ Thank you for the lovely feedback!

Posted 3 months ago

“I always buy these leads and harnesses as they are made well, fit well and they are so helpful to deal with Lots of colours to choose from too.”

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Posted 3 months ago

it is great to hear that you come back to us as you are happy with the fit and style and that the team have looked after you well. Thank you for the lovely feedback! ☺️

Posted 3 months ago

“Explored PerfectFit as it is fully fleece lined. It’s a three part system to ensure that PerfectFit. Bought it because their customer support team engaged with my questions and recommended a specific size based on my dog’s measurements and pictures. THEN they found me a US-based reseller to help avoid shipping and tariff costs. Even pulled my order out of the post and cancelled it. Top Marks! The fit works great and the fleece helps avoid rubbing on tender “armpits.”. My pup is skittish, so having options on how I can put it on her is an added bonus. She’s still growing, so I’ll be back to replace pieces as she grows. Front clip works a treat as well due to how well this fits my dog. If they don’t fit in the chest, the front clip is useless.”

PerfectFit 5 star review on 11th September 2025

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Posted 3 months ago

Thank you for your thorough review, Heather and for sharing the picture of your lovely girl in her hanress with us. She's just lovely! ☺️

Posted 3 months ago

“We ordered harness parts and one of them was a little small just based on the original one that we had. Perfect fit sent us a bigger piece and it fits perfectly. We can recommend this company and their harnesses”

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Posted 3 months ago

It is wonderful to hear that you found the exchange service helpful in ensuring the best fit for your your pup, Carol. Thank you for the review! ☺️

Posted 3 months ago

“I’ve had many harnesses over the years, some expensive ones but there’s no comparison with the perfect fit harness it’s simply the best 😊”

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Posted 3 months ago

Thank you for your lovely feedback, Sue and for sharing the pictures of your lovely pup with us. Just adorable! We are very pleased that you think we are the best! ☺️

Posted 3 months ago

“The Harness is the best one I have ever tried on my Cocker Spaniel. I think that the most important thing for fitting a harness on your dog is being a good fit and very comfortable for your dog to wear. This is the second Perfect-Fit I have purchased and will definately buy a third one if need be. Perfect-Fit do a lovely range of colours and the most important of all is that they are very helpful if you have any concerns about sizes and fitting Angela Cunnington”

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Posted 3 months ago

Thank you for your lovely feedback, Angela! ☺️ It is lovely that you have come back to us for a second time and are still very happy with your harness.

Posted 3 months ago

“Thank you for the incredibly friendly and helpful customer service, helping us to get the correctly fitting harness for our new Chihuaua puppy. We will be back for another once he has grown for sure!”

PerfectFit 5 star review on 10th September 2025

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Posted 3 months ago

Awww, just look at this beautiful pair in their matching PerfectFits, Jessica! Just adorable! 😊☺️ We look forward to hearing from you as your pup grows!

Posted 3 months ago

“We love the Perfect Fit Harness, mainly because it is unique in design and adaptable to your dogs shape and size. The pieces can be replaced individually as the wear out. It washes well and is strong enough to take the excitement and eneergy of Ollie our Springer spaniel when he is out walking or charging through the woods.”

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Posted 3 months ago

Thank you for the review, Julie. We are very pleased to have Ollie the Springer's tried and tested stamp of approval! 😊

Posted 3 months ago

“Fab harness had this for our staffy since a pup recommended by our dog walker/trainer. Not too bulky and washable.”

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Posted 3 months ago

Thank you, Sarah. We love that you think the harness is fab! 😊 Wishing you and your Staffy happy walkies!

Posted 3 months ago

PerfectFit is rated 4.9 based on 2,932 reviews