PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,046 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 20th March 2026

Rand

PerfectFit 5 star review on 18th March 2026

Penny

Nicola

PerfectFit 5 star review on 2nd March 2026

Nicola Giles

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! I bought the three parts of the harness about 10 years ago and since then have had to replace two different parts once each as they’ve simply worn out with getting wet, being rinsed etc but they are really very durable. And the replacement service has been very good. I think our dog feels naked going out without her harness!”

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Posted 4 months ago

It is great to hear hoe well your harness has lasted and that the replacement pieces are working well for your lovely girl. Than you for taking the time to leave us a review 😊

Posted 4 months ago

“The only harness for your dog or growing puppy, you can pick n mix parts to the get right fit and the company is so helpful and want to get the right fit so domes tmatter how long it takes they will be there to help you get it right. Then if your dog grows you can replace a part to change the fit or size and it's not a totally new harness you need. Soft comfy and secure. I bought my first perfect fit harness in 2017 my dog passed this year and her harness was still the same one worse well washed well sand mud snow you name it. I've just bought another one for my puppy and Able to reuse oarts I already had from 2017! They wear well so long as they fit right. What more can I say perfect fit!”

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Posted 4 months ago

Thank you so much for taking the time to leave us a such a lovely and thorough review, Karen. We are sorry to hear about the passing of your girl earlier this year. It is wonderful to know that we were along with her on all of her walks. We love that your new puppy can utilise some of her old pieces. Thank you for coming back to us once again 😊

Posted 4 months ago

“Fabulous harnesses - super comfy for our pup and very durable. But the best bit is the bespoke service from the team so you order the right one! Thank you so much x”

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Posted 4 months ago

And thank you, Stuart for your lovely review! It is great to hear how comfortable your pup is in their harness and that you are happy with the quality. We also love that the team looked after you so well 😊

Posted 4 months ago

“We love this harness we did have a slight issue but was rectified straight away we was very pleased with the customer service and would definitely purchase again, the harness is so easy to pop on and very comfortable for my dog who has ivdd so pipping it on and off is so much more easier fir him and us”

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Posted 4 months ago

Thank you so much Lyndsey :) Happy walkies to your and your doggo!

Posted 4 months ago

“The new harness fits my puppy really well. I’ve already ordered the parts he will grow out of in a few months. It’s great having that option, rather than a whole new harness .”

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Posted 4 months ago

So pleased this is working out well for you and your pup Jacqui :)

Posted 4 months ago

“Excellent communication and advice, felt very reassured that I was making the right choice. Very personable and useful advice for the next steps, checking the fit and growth. Quick delivery. Superb quality product and as it says in the name a perfect fit!!”

PerfectFit 5 star review on 21st October 2025

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Posted 4 months ago

Oh bless, isn't your pup looking just swell in the Lilac harness & lead,what a little sweetie :)

Posted 4 months ago

“Wasn’t sure what size to pick so emailed the company Swift reply pointing me in the right direction. My puppy’s walking on the lead has improved. She pulls a lot less than she did with just 1 lead!”

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Posted 5 months ago

So happy to hear that the harness has helped with pulling. Thanks for a great review Tracey :)

Posted 4 months ago

“Excellent quality and service.”

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Posted 5 months ago

Thank you Helen, happy walkies :)

Posted 4 months ago

“Lovely harness fits really well and good you can add as the dog grows Really comfortable for my dog”

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Posted 5 months ago

Thanks Jennifer, happy walkies to you! :)

Posted 4 months ago

“The harness was a bit loose around the front and my dog kept pulling it. But when you sent it to me you sent me an extra piece in case it didn't fit! It fits now! Other dog walkers have commented on how good it looks on him as he is black and the orange fluorescent colour shows up on grey days!”

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Posted 5 months ago

So happy to hear this! Happy walkies to you :)

Posted 5 months ago

“The customer service is second to none. I enquired about sizing, got an immediate reply and then an immediate solution. Not a fault to be reported. Thank you Perfect Fit for allowing us to have a harness for our funny shaped boy!”

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Posted 5 months ago

You are so welcome, Natalya! Thank you so much :)

Posted 5 months ago

“Our puppy is a very happy girl as she now has a harness that fits her perfectly. The advice I got over the phone on measuring her was spot on, even though she is a very wiggly 15 week old. Thank you PerfectFit”

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Posted 5 months ago

And thank you for taking the time to leave us such a lovely review! It is wonderful to hear that your pup is happy in her new harness 😊

Posted 4 months ago

“Exceptionally helpful. I orignally ordered the wrong size but they advised me on the best size, sent the replacement and suggested I "mix and match" all the parts to see what fitted the best. There recommendation was spot on and the return process was smooth. It is also a lovely product! Thanks you”

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Posted 5 months ago

Thanks a lot for this review :)

Posted 5 months ago

“I have a very small cross breed and have been unable to find harness’ that fit her due to her shape. However as the name suggests the harness now fits perfectly. The team were great sending out a few different sizes until we got it right.”

PerfectFit 5 star review on 16th October 2025

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Posted 5 months ago

We love this! What a little darling your pup is, she is looking fab in the Lilac too :)

Posted 5 months ago

“Wouldn't buy any other harness. Fantastic. Hard wearing, long lasting. Have only had to replace one section (girth) in about four years since my dog put on a little bit of weight!”

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Posted 5 months ago

So pleased to hear this. Thank you for a super review Jude :)

Posted 5 months ago

“Looks good and is padded for comfort. My puppy is happy to wear it and sometimes even sits still while I put it on. Takes a few adjustments to get perfect fit and after that it's a cinch”

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Posted 5 months ago

Thank you for the review, Judith 😊 it is wonderful to hear that your puppy in their new harness and that you have now got it adjusted properly.

Posted 4 months ago

“It arrived within a few days and we've been using the harness ever since. We changed over to this harness after getting some advice from our vet about the harness that we previously used and the impact that it could have on our dogs biceps tendon. Since changing over we've also noticed that our dog is alot earier to control due to the harness, where before they cluld pull easily with this harness not much effort is needed to regain any control on them”

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Posted 5 months ago

This is really great news, so happy we could help you and your dog :)

Posted 5 months ago

“This is Stanley's second perfect fit harness, I wouldn't use any other. Great quality and lasts for years! Excellent customer service as well :-)”

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Posted 5 months ago

Thanks Naomi! Happy walkies to you and Stanley! :)

Posted 5 months ago

“Our dog, Nessie, is a rescue dog. She was found in a field and is approx. 1 year and 3 months. Since nobody took care of her, we have quite a bit of work training wise. She is pretty reactive and pulls a lot while on a lead, but loves walks. We have been making great progress with her in the past two months we've had her; someone at our local dog park recommendend us to try a PerfectFit harness for pulling. It has made a wolrd of a difference when she sees other dogs she reacts to. We can clip her front and back and confidently hold her until she calms down. The padded harness and the way the lead connects assures us she will not get hurt. Both me and my husbad love the harness and lead. Jen from customer service was extremly helpful and prompt in helping us pick the correct size as Nessie is a mongrel. We will pass the recommendation on to everyone.”

PerfectFit 5 star review on 14th October 2025

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Posted 5 months ago

We are so pleased to hear how well Nessie is coming along, well done Maria! Wishing you many more safe and comfortable adventures :)

Posted 5 months ago

“Our pup is very small and it has been difficult to decide whay size harness to buy. After emailing PerfectFit asking for advice, I received a friendy and very helpful reply. They sent a link to the harness which thry believed would probably be the best fit, with an offer of exchanges if needed. The harness really was the 'perfect fit' with plenty of adjustment as he grows - we are thrilled. We have owned several dogs over rhe years and have always purchased PerfectFit harnesses for them. Not only do they fit really well, they are soft but very sturdy and wash beautifully. Would highly recommend.”

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Posted 5 months ago

Thank you so much for this wonderful review :)

Posted 5 months ago

PerfectFit is rated 4.9 based on 3,046 reviews