PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,846 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both myself and my girl love PerfitFit would go anywhere else, ands she's looking 'wild' now too! Thank you :)”

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Posted 2 months ago

Haha! It sounds as if you snagged yourself one of the leopard prints tops! Good work! 😊 Thank you for taking the time to leave us a review, Emma. Wishing you and your girl happy walkies!

Posted 2 months ago

“The harnesses are really well put toghether and I think more comfortable for the dogs than other ones we've seen. The customer service is amazing too.”

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Posted 2 months ago

Thank you for your feedback, Paul 😊 It is great to hear that you are happy with the quality of your new harness and that the team looked after you well.

Posted 2 months ago

“I purchased the perfect fit lead. It is super . This is my third lead purchase . I love the longer length and also the versatility of the clips . Definitely recommend”

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Posted 2 months ago

Aw, it is great to hear how happy you are with your new lead, Gillian. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“After an email to PerfectFit, I was able to get the correct size and information regarding the harness I order.”

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Posted 2 months ago

It is great to hear that you found our email service useful to find the best fit for your pup, Martin. Thank you for leaving us your feedback 😊

Posted 2 months ago

“Just needed a wider girth piece. Beats having to buy a whole new harness! Love these harnesses.”

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Posted 2 months ago

We are glad you are a fan of the modular design, Helen 😊 Thank you for taking the time to leave us a review.

Posted 2 months ago

“The harness fitted perfectly. We have two italian greyhounds. Went for a day out with them. No rubbing as well padded and they did not slip off as other harnesses have done”

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Posted 2 months ago

It is great to hear that your two little ones are comfortable and secure in their new PerfectFits and that your first outing in them went well. Thank you for the review, Dawn! 😊

Posted 2 months ago

“I had not tried PerfectFit before but their harness seemed to be exactly what I was looking for. After using it for some days now I am very happy with my purchase. The padding is in all the right places so it is comfortable for my dog. It seems sturdy enough that it not going to brake easily and the way the rear straps are done up makes it very easy to put on. Just slip the front end over his head and then click the rear straps to the body of the harness. Added to that its modular design means that I just need to buy longer straps as he grows.”

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Posted 2 months ago

Thank you for taking the time to leave us such a positive and thorough review, Mark. It is just great to hear that you are happy with the design, fit and quality of your pup's new harness 😊

Posted 2 months ago

“Absolutely fantastic customer care service. My Nala is a crossbreed ( German Shep x Alaskan Mal) a big bouncy two year old. I thought that maybe it was going to cause some problems getting a decent harness to fit her “unusual” dimensions but no … not at all. Could not have been more helpful and considerate. I would highly recommend this company and the harness is superb ❤️ special thanks to Gilly who was an absolute star 🌟”

PerfectFit 5 star review on 11th August 2025

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Posted 2 months ago

Thank you for taking the time to leave us such a lovely review, Julie and for sharing the picture of the beautiful Nala in her new harness. She certainly is stunning and we are thrilled that we were able to help with finding her a well-fitting harness 😊

Posted 2 months ago

“Have been using these for years and am very happy with them”

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Posted 2 months ago

Thank you for coming back to us once again, Linda! Thank you for taking the time to leave us a review. We d love hearing from our long-standing customers 😊

Posted 2 months ago

“My puppy is very comfortable in her new harness. It was great to have friendly advice on what harness to buy and quick response when I sent pictures to see if the harness was a correct fit. Feel like I’ve had a very personalised service. Highly recommend.”

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Posted 2 months ago

Thank you for recommending us, Sian! It is great to hear that the team looked after you so well to ensure the best fit for your pup 😊

Posted 2 months ago

“I have used Perfect Fit harnesses for years. They are excellent for my lurchers with their deep chests because of the flexibilty of the system. You can also just replace one piece if necessary.”

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Posted 2 months ago

Thank you for your lovely review and for sharing the picture of your beautiful Lurcher in their harness. They certainly look comfortable in it! 😊

Posted 2 months ago

“The Perfect Fit harness lives up to its name! Adjustable, comfy, and secure – it fits Archie’s deep chest perfectly without rubbing. The front clip gives us control for squirrel chases and the top back clip is great for easy walks. Solid build, washes well, and no complaints from Archie.”

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Posted 2 months ago

As long as Archie is happy, so are we, Tony! 😊it is great to hear how happy you both are with his new harness. Thank you for taking the time to leave us such positive feedback.

Posted 2 months ago

“Such a great harness beautiful print and fab customer service really helped me to find the perfect size needed”

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Posted 2 months ago

Oh wow! The leopard looks amazing on your pup! We are very pleased to hear that you managed to snag one and that you are happy with the fit. Thank you, Tracey for sharing the picture of your beautiful pup and for taking the time to review us 😊

Posted 2 months ago

“Very tiny harness arrived. I phoned and was told bigger 'parts' would arrive. It's quite an expensive harness and not the greatest customer service I'm sorry to say. I'm still waiting for parts to arrive a week later.”

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Posted 2 months ago

Thank you for your review, Tessa. We have had a look back at your email thread and can see that we have tried to rearrange your exchange for you but you have decided to return your harness for a refund. If you do change your mind, please do just get back in touch and with your dog's age, breed and girth measurement and we will be happy to advise on what sizes you need.

Posted 2 months ago

“Well made and durable. This is our second perfect fit harness (puppy out grew the original!) so that speaks volumes.”

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Posted 2 months ago

Thank you for the review, Paul and for coming back to us for a second time! 😊 It is great to hear that you continue to find your harness to be good quality.

Posted 2 months ago

“The best harness on the market. With the right combination of parts, it will always fit perfectly, no matter the dog. Have bought many for the dogs I foster. Very happy. Highly recommended.”

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Posted 2 months ago

Thank you for the review, Cb and for kitting all your lovely fosters out with a soft, comfortable harness. What a lovely gesture 😊

Posted 2 months ago

“Great delivery service. Helpful, with sending other sizes to try.”

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Posted 2 months ago

We are pleased to hear that you found our exchange service helpful in finding the best fit for your pup, Sharon. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“All my dogs have these harnesses they are great fit lovely. I have just had to replace a harness as one of my dogs has diabetes and lost a considerable amount of weight.”

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Posted 2 months ago

Thank you for coming back to us once again, Carol 😊 We are sorry to hear that one of your pups in unwell. Sending our best wishes from the whole team at PerfectFit.

Posted 2 months ago

“Very impressed with the customer service. I wasn't sure if the one I ordered would fit so a bigger one was sent out with no extra charge. The harness fits our border collie very well & she seems very comfortable in it. I have made a slight addition, as I like a handle on the back of the harness. So I've used an old dog collar, very useful to have something to grab, rather than having to clip the lead back on.”

PerfectFit 5 star review on 9th August 2025

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Posted 2 months ago

Thank you for taking the time to leave us a review and for sharing the picture of your beautiful pup in their harness (including your adaptation). It is great to hear that the team looked after you so well 😊

Posted 2 months ago

“ive bought 5 perfect fit harnesses over the years for 3 different dogs and they are definitely the best! My first (and now only) choice of harness. and the Leopard print, just wow! absolutely love it x although i have had to buy a lead and matching leopard print coat for her to wear lol”

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Posted 2 months ago

Aw! You got your hands on the Leopard print, Rose! Well done you! Your pup certainly looks very smart in it! We are very pleased to hear that you are with us for the long haul. We look forward to hearing form you again in the future 😊

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,846 reviews