PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,348 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

Michael Gee

729

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From help with getting the correct fit to the arrival of the harness I received a top quality service. The harness is excellent quality & easy to get on & off. Highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for recommending us, Elaine! It is great to hear that your were impressed with the quality of the harness and the service that you received 😊

Posted 2 months ago

“So pleased with our PerfectFit harness, it really does fit perfectly and puts no strain on any parts of our dog’s body”

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Posted 2 months ago

It is lovely to hear that we living up to our name, Shirley! It is great to hear that your dog is comfortable and secure in their new harness 😊

Posted 2 months ago

“My dog trainer advised me to get a harness and to phone this company . I did so and the member 0f staff was knowledgable and helpful .He let me know that help was readily available longer straps for the harness could be purchased and this was a company that always answered the phone .”

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Posted 2 months ago

It is great to hear that you found the helpline useful in finding the best fit for your dog, Robert 😊 We love a good chat on the phone!

Posted 2 months ago

“Lovely sturdy but comfortable harness & matching lead. I’ve been after a purple harness for ages & I’m so pleased with this one. It looks & feels great. The harness has definitely curbed my dog’s pulling & she seems much more responsive to my commands when she’s wearing this one compared to her previous one. My only slight gripe is that when clipped onto the front D-ring, the clasp of the lead & buckle on the harness clang together making quite a lot of noise but overall I’m really very happy with it.”

PerfectFit 5 star review on 15th February 2025

Helpful Report

Posted 2 months ago

We absolutely LOVE the purple against your girls black coat, Jacky 😊 Thank you for the feedback regarding the front D-ring. We will certainly pass this on to the development team.

Posted 2 months ago

“The harness is great and the service and help from PerfectFit is second to none! Highly recommend !”

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Posted 2 months ago

Thank you for recommending us, Sadie! We love that you are happy with your new harness and that the team looked after you well 😊

Posted 2 months ago

“Such a great harness, easy to use and comfortable for my dog, really helps in the heal work.”

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Posted 2 months ago

It is great to hear that you are finding the harness useful in your loose-lead training 😊 Thank you for the lovely feedback!

Posted 2 months ago

“I’ve used Perfect Fit fort years. As a behaviourist that understand the importance of not restricting your dogs limb movement I also recommend these to clients!”

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Posted 2 months ago

Thank you for taking the time to leave us a review, Sue and for recommending us to your clients. We just love hearing from our long-standing customers 😊

Posted 2 months ago

“Great product and customer service. Happily replaced a part of the harness that was too big and helped us all the way getting the right fit. Thank you”

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Posted 2 months ago

And thank you for the lovely review, Gill! 😊 We are so pleased that you found the exchange service helpful and that the team looked after you so well.

Posted 2 months ago

“Great service, great product. Very helpful in fitting process. Thanks!”

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Posted 2 months ago

And thank you for the lovely review! It is great to hear that that you are happy with your new harness and that the team looked after you well 😊

Posted 2 months ago

“Perfect!! I had such problems with having to put a harness on over my pups head now she is happy and the team were so helpful getting me the right size. Very happy customer!!”

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Posted 2 months ago

Aw thank you, Nina! A happy dog and a happy customer is the best review that we could ask for 😊

Posted 2 months ago

“Easy to fit, very honest and helpful customer service. Fern is very happy in her very smart harness”

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Posted 3 months ago

It is great to hear that Fern is happy in her new harness, Eleanor and that the team looked after you well. Thank you for the review! 😊

Posted 3 months ago

“The name says it all! Bought 2 new harnesses and they're perfect 👌 Love the colours and we know our boys are safe and snug. Highly recommend”

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Posted 3 months ago

We are glad to hear that we are living up to our name, Alison and that your two boys are comfortable in their new harnesses. Thank you for the review! 😊

Posted 3 months ago

“Really well fitting harness. It’s padded in all the right places making it comfortable for our dog. He is much happier having this harness on rather than his previous harness. This perfect fit harness has four clips, which means it doesn’t have to go on over his head, which he really didn’t like and I used to have to chase him around the house to get it on. Now he’s happy to stand have his new harness clipped on.”

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Posted 3 months ago

Aw, we love to hear when we have been able to help with a dog who does not like having things put over their heads, Louisa. Thank you for the lovely review! 😊

Posted 3 months ago

“Excellent customer service giving friendly advice and very quick delivery.”

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Posted 3 months ago

It is great to hear that the team looked after you well and that you received your order in good time. Thank you for your feedback, Judith! 😊

Posted 3 months ago

“We needed a new long lead (2m) because the old one (also PerfectFit) had suddenly come apart (normal wear and tear, my fault for not keeping an eye on it, we had had it for years and years). It came and is just as lovely as the old one. The furry (purple :-)) bits make the lead so much more comfortable to hold.”

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Posted 3 months ago

We are thrilled to hear that you are as happy with your new 2m training lead, Sophia 😊 We love that the super-soft fleece is nice and comfortable for you to hold. Thank you for your lovely review!

Posted 3 months ago

“Very happy. Great quality, easy to adjust for a perfect fit and received next day. It’s our second perfect fit harness for our very active cocker spaniel.”

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Posted 3 months ago

Thank you for coming back to us for a second time, Julia and for taking the time to leave us a review 😊 Wishing you and your lovely Cocker 'Happy Walkies!'

Posted 3 months ago

“I have a puppy cockapoo and was so tiny perfect fit were so helpful and the harness fits perfectly Would highly recommend”

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Posted 3 months ago

We love that you were able to find a good fit for your little one! Thank you for recommending us! 😊

Posted 3 months ago

“Very comfortable and wash well. A good fit and they dont overstretch like some harnesses.”

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Posted 3 months ago

Thank you for your review. We love that you have found your harness to stand the test of time! 😊

Posted 3 months ago

“Easy to measure and super quick delivery. Fits my dog perfectly.”

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Posted 3 months ago

It is great to hear that you found ordering your harness quick and easy, Jayne! Thank you for leaving us a review 😊

Posted 3 months ago

“The service offered by Perfect Fit was second to none from the moment I contacted them for advice to delivery of our rather fine harness. The quality of the harness is evident immediately and it has most certainly helped with my very strong, determined dog. I have to single out Jake who was so helpful in achieving a great fit for Indi my Labrador. Thank you.”

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Posted 3 months ago

Aw, what a lovely review, Louise! Thank you! 😊 We love that you had a good experience ordering from us and that you are so happy with your harness. We will be sure to pass your thanks on to Jake!

Posted 3 months ago

PerfectFit is rated 4.9 based on 2,348 reviews